Payments | Program Manager, MX Payments

Benefits

Parental leave

6 weeks From the posting source checked Jun 20, 2026

Non-birth-parent leave

6 weeks From the posting source checked Jun 20, 2026

Family-building benefits

• Fertility benefits: Offered From the posting source checked Jun 20, 2026
• Adoption assistance: Offered From the posting source checked Jun 20, 2026
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Offered From the posting source checked Jun 20, 2026

Learning budget

Not verified

Verification

Source-linked checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Payments | Program Manager, MX Payments Mexico City, Mexico City, MEX We seek an experienced payments professional to join our Mexico Payments team. This role will lead the strategy and execution of Amazon.com.mx customers payment experience, focusing on optimizing payment journeys, improving acceptance rates, and driving payment method adoption. The ideal candidate will combine analytical skills with customer obsession to deliver best-in-class payment experiences. The ideal candidate must be comfortable working in a high ambiguity environment, and have high tolerance to frustration. Key Responsibilities: Key job responsibilities 1) Payment Experience Management: - Lead end-to-end payment experience strategy across all payment methods. - Drive improvements in customer payment journey from checkout to post-purchase. - Optimize payment flows to increase customer satisfaction and reduce friction. 2) Performance Optimization: - Drive improvements in key metrics including Approval Success Rate (ASR) and Payment Success Rate (PSR). - Develop and execute strategies to increase wallet penetration and payment method diversity. - Lead initiatives to migrate customers to lower-cost, higher-engagement payment methods 3) Cross-functional Leadership: - Collaborate with Payment Business Operations, Fraud & Abuse, Technology, Prime, and Prime Video teams to optimize key metrics. - Partner with data analytics to develop and track key performance metrics. - Manage relationships with internal stakeholders across Retail and Digital businesses. - Partner with Product Managers to define and execute UX strategy for all payment methods. 3) Strategic Planning: - Define and implement friction less payments UX - Lead payment initiatives for Retail and Digital services including Prime and Prime

Read the full description at www.amazon.jobs. FewerJobs shows a preview and links to the original posting.