Operations Program Manager, AWS Global Field Ops (GFO)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Operations Program Manager, AWS Global Field Ops (GFO) Seattle, Washington, USA This role is with our AWS Global Field Operations - delivering a new way for Infrastructure to our customers. AWS Global Field Operations brings native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience. The provided AWS infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the latest AWS capabilities for our customers. We are looking for an Operations PM Lead (Program Manager II) who is highly autonomous, possesses a "can do" attitude, and thrives in a fast-paced work environment. The Operations PM Lead drives customer experience by owning the overall program management, scheduling, coordination, and supply chain operations associated with AWS installations and servicing efforts completed onsite at client premises. The Operations PM Lead is responsible for building scalable processes and deploying operational strategies that ensure required supporting teams are at the right place at the right time, thereby enabling the achievement of defined service-level targets (SLTs). The Operations PM Lead continuously identifies and drives continuous process improvement initiatives that strengthen our end-to-end operational processes and logistics efforts by effectively partnering with internal teams, external partners, customers, and third-party servicing providers to deliver meaningful results. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In

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