Manager, System Development , Customer Experience and Business Trends
Amazon - Seattle, Washington, USA
Posted May 20, 2026
Benefits
- Parental leave
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- Non-birth-parent leave
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- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
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- Relocation assistance
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- Childcare support
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- Learning budget
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- Verification
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- Salary
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- 401(k) match
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Schedule
- Shift type
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- Weekend work
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Application
- Cover letter
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- Assessment
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- Deadline
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Where they hire
State eligibility is not yet verified.
About this role
Manager, System Development , Customer Experience and Business Trends Seattle, Washington, USA Our team is responsible for and growing an innovative global project that informs and drives larger company strategic decisions. We identify and improve the experience for Amazon's customers through various methodologies and by building and managing software solutions across a wide range of technical stacks. In this role, you will be responsible for leading a team of systems and security engineers that designs, builds, and manages a multi-cloud infrastructure and security posture for a diverse portfolio of tools and services. Your team will establish and enforce security standards aligned with Amazon InfoSec guidelines, evaluate the security of tools built or onboarded by the broader organization, and develop systems to manage and monitor access controls across the team's technology footprint. You will also own day-to-day IT operations and access management for the org. This role will provide you with challenging leadership opportunities, and if working in a dynamic multi-cloud environment with evolving security requirements and experimenting with the AI / Agentic technologies sounds exciting to you, it will be a great opportunity. You will be in direct contact with teams in a variety of verticals, work with Amazon InfoSec, and leverage your work to improve the experience of our customers. You will be using your leadership and technical skills to continually lead the direction and evolution of the team and orchestrate the right balance and trade-off that allows the team to continue to adapt in this rapidly evolving space.
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