IT Support Engineer, IT Supply Chain

Benefits

Parental leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Schedule

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Weekend work

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Application

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Deadline

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About this role

IT Support Engineer, IT Supply Chain Kawasaki-shi, Kanagawa, JPN IT Engineerが所属するRapid Asset Deployment（RAD）チームは、地球上で最もカスタマー中心に活動するIT組織であるため、Amazonのエンドカスタマーがオンラインで購入したものを効率的に提供できるように、IT及び、そのテクノロジーソリューションを展開、維持、そして拡大していくことをVisionとしています。このVisionを実現するために、素晴らしい仲間を求めています。また、こちらは日本全国のAmazon内/外部配送センターで利用されているIT機器の資産管理を担うポジションとなり、購買されたIT機器に対して、現場へ実装するまでのサポートを行っています。 [配属先] IT部 [責任範囲] Amazon内/外部 配送センターで利用されているIT機器の資産管理業務、及び調達関連業務 [仕事内容/割合] • Build作業（30%） 主にPC、ネットワーク機器 • IT機器の入出荷作業（30%） 荷受け、検品、棚入れ、ピック、梱包、発送 •機器障害対応（10%） RMA対応 •資産管理（10%） 資産登録、廃棄、移設、監査業務 •各種ITプロジェクトの支援作業（20%） 新規配送センター立ち上げ準備、標準化プロジェクトのサポート、海外チームへのエスカレーション等 Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。https://www.amazon.jobs/disability/jp Job summary Amazon Japan is seeking an IT Engineer in IT Supply Chain organization. This is a great opportunity for an individual who is looking to move into a specific technical career. You will have the opportunity to expand your technical abilities and be trained to take responsibility for certain equipment within the Fulfillment Center environment. Responsibilities include: purchasing of IT devices/services, budget management, vendor management/engagement, allocation and maintenance of IT equipment, including check in/check out, asset management, inventory control, device break/fix, control of RMA process, and device deployment (such as PC/scanner/server/switches/routers/FWs) The candidate will be expected to take following roles: • leading other peer members • guiding/introducing Amazon global/local standards to other Ops Tech IT members • troubleshooting, escalating the issues in proper/efficient way/methods, and deliver results • simplifying and innovating operation processes continuously • decision-making, planning activities, preparing data-driven documents, negotiating with stakeholders We are looking for a well-organized person who will proactively look for ways to contribute to Amazon, not only in Japan, but worldwide. (% of Time)(Description of essential functions) • Build/Provisioning（30%） PC, printer, scanner, Switch, Router, FW...etc • Warehouse operation（30%） Receive/Inspection/Stow/Pick/Pack/Ship • Troubleshooting (RMA)（10%） •Asset management & inventory control（10%） DB maintenance/Liquidation/transfer of asset/audit •Project support（20%） New site launch/non-launch/standardization project Basic Qualifications: - 1+ years of corporate setting Windows, Mac or Linux

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