GSS Senior Operations Resourcing Manager, Prime Video Global Shared Services Operations
Amazon - London, England, GBR
Posted Apr 30, 2026
Benefits
- Parental leave
- 6 weeks From the posting source checked Jun 20, 2026
- Non-birth-parent leave
- 6 weeks From the posting source checked Jun 20, 2026
- Family-building benefits
- Mental health support
- Offered From the posting source checked Jun 20, 2026
- Relocation assistance
- Not verified
- Childcare support
- Offered From the posting source checked Jun 20, 2026
- Learning budget
- Not verified
- Verification
- Source-linked checked Jun 7, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
Was this benefit information wrong? Tell us.
Market context
- U.S. role benchmark (BLS OEWS)
- $61,842 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +1.9% - Slower
Matched to SOC 11-1021 - Operations aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
- Equity
- Offered Verified - SEC 10-K source checked Jun 20, 2026
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
GSS Senior Operations Resourcing Manager, Prime Video Global Shared Services Operations London, England, GBR Amazon's Global Shared Services (GSS) Operations is built on a foundation of operational excellence, and the Sr. Ops Resourcing Manager is central to sustaining and scaling that foundation. In this role, you will own the short-term resource and capacity planning mechanisms that power WW GSS Operations across our offices in India, Costa Rica, and the US - ensuring the right people, in the right place, at the right time. You will also serve as a key strategic partner on long-term workforce planning, providing critical operational insight to inform future capacity decisions. You will lead a team while also rolling up your sleeves to drive planning and execution. The ideal candidate thrives in a fast-paced environment, with a proven track record of managing complex resourcing programs in parallel, leading through ambiguity, and delivering simple solutions to complex problems. You will communicate and collaborate effectively across PV Global Marketing Operations, domestic and international Prime Video and Studios partners, and external vendors. Key job responsibilities • Own short-term resourcing and capacity planning across all GSS Operations, managing capacity horizons to ensure supply meets demand. • Build and maintain capacity planning models to forecast headcount needs, identify gaps, and drive proactive mitigation - leveraging automation and AI to improve accuracy and reduce manual effort. • Develop resourcing strategies that align workforce supply with operational demand, including flexible models (FTCs, contingent workers, 3P agency partnerships), accounting for capacity shifts driven by
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