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GSS Senior Operations Resourcing Manager, Prime Video Global Shared Services Operations

Amazon - London, England, GBR

Posted Apr 30, 2026

Benefits

Parental leave
6 weeks From the posting source checked Jun 20, 2026
Non-birth-parent leave
6 weeks From the posting source checked Jun 20, 2026
Family-building benefits
  • Fertility benefits: Offered From the posting source checked Jun 20, 2026
  • Adoption assistance: Offered From the posting source checked Jun 20, 2026
  • Surrogacy assistance: Not verified
Mental health support
Offered From the posting source checked Jun 20, 2026
Relocation assistance
Not verified
Childcare support
Offered From the posting source checked Jun 20, 2026
Learning budget
Not verified
Verification
Source-linked checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Senior From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

GSS Senior Operations Resourcing Manager, Prime Video Global Shared Services Operations London, England, GBR Amazon's Global Shared Services (GSS) Operations is built on a foundation of operational excellence, and the Sr. Ops Resourcing Manager is central to sustaining and scaling that foundation. In this role, you will own the short-term resource and capacity planning mechanisms that power WW GSS Operations across our offices in India, Costa Rica, and the US - ensuring the right people, in the right place, at the right time. You will also serve as a key strategic partner on long-term workforce planning, providing critical operational insight to inform future capacity decisions. You will lead a team while also rolling up your sleeves to drive planning and execution. The ideal candidate thrives in a fast-paced environment, with a proven track record of managing complex resourcing programs in parallel, leading through ambiguity, and delivering simple solutions to complex problems. You will communicate and collaborate effectively across PV Global Marketing Operations, domestic and international Prime Video and Studios partners, and external vendors. Key job responsibilities • Own short-term resourcing and capacity planning across all GSS Operations, managing capacity horizons to ensure supply meets demand. • Build and maintain capacity planning models to forecast headcount needs, identify gaps, and drive proactive mitigation - leveraging automation and AI to improve accuracy and reduce manual effort. • Develop resourcing strategies that align workforce supply with operational demand, including flexible models (FTCs, contingent workers, 3P agency partnerships), accounting for capacity shifts driven by

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