Catalog Specialist II, Global Catalog Operations

Benefits

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Application

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About this role

Catalog Specialist II, Global Catalog Operations Bengaluru, Karnataka, IND Global Catalog Operations team at Amazon is looking for a highly motivated and talented candidate for the role of Catalog Specialist II. Proficiency in written and verbal English is a fundamental requirement for this position. The ideal candidate will be responsible for conducting quality audits and recommending high confidence corrections to Amazon's retail catalog. The candidate is also expected to use human judgement to make decisions on behalf of our customers. Strong qualitative research, quantitative analysis, communication skills, attention to detail; and a commitment to excellence are the required skill sets for this role. Key job responsibilities • Lead and oversee the execution of content audits, adhering to established processes, guidelines, and Standard Operating Procedures (SOPs), while ensuring utmost accuracy and efficiency. • Demonstrate exceptional judgment and decision-making skills during content audits, even in situations with ambiguous or incomplete information • Exercise your editorial expertise to approve or disapprove audit entries based on pre-defined guidelines, providing well-reasoned explanations for each decision. • Effectively communicate audit results to relevant stakeholders within the organization, offering insights and recommendations for continuous improvement • Create appealing high-quality textual content for Amazon products which will enhance customer's e-commerce buying experience • Develop new or curate existing custom prompts/instructions to improve the quality of system outputs • Analyze system generated outputs and use existing feedback loop to fine tune the instructions which helps improve precision and recall of system generated outputs • Utilize sources to validate and

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