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AMER Enablement Partner, GREF Support Operations

Amazon - Seattle, Washington, USA

Posted Jun 2, 2026

Benefits

Parental leave
6 weeks From the posting source checked Jun 20, 2026
Non-birth-parent leave
6 weeks From the posting source checked Jun 20, 2026
Family-building benefits
  • Fertility benefits: Offered From the posting source checked Jun 20, 2026
  • Adoption assistance: Offered From the posting source checked Jun 20, 2026
  • Surrogacy assistance: Not verified
Mental health support
Offered From the posting source checked Jun 20, 2026
Relocation assistance
Not verified
Childcare support
Offered From the posting source checked Jun 20, 2026
Learning budget
Not verified
Verification
Source-linked checked Jun 7, 2026
Salary
$116K-$160K From the posting source checked Jun 20, 2026
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$78,856 U.S. median for this role
Projected growth (BLS Employment Projections)
+0.8% - Slower

75% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Customer Success From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Public-company From the posting source checked Jun 20, 2026
Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

AMER Enablement Partner, GREF Support Operations Seattle, Washington, USA The Global Real Estate and Facilities (GREF) organization seeks a strategic support partner to transform how we leverage AI-powered insights and translate them into critical execution plans across our AMER portfolio. GREF manages Amazon's corporate office portfolio in 60+ countries, supporting 300,000+ employees globally. This role develops new approaches to extract actionable intelligence, driving decisions that enhance Amazonian workplace experience and identify cost-to-serve reduction opportunities at scale. AI-Powered Insights & Decision Enablement - You will employ AI and analytics to uncover non-obvious patterns and opportunities. - You will conduct deep-dive analyses that challenge conventional thinking, translating complex datasets into recommendations that shape portfolio decisions and areas of investment. Your creative problem-solving will introduce innovative methodologies for sizing and prioritizing the most impactful opportunities across listening channels, aligning stakeholders on prioritization and execution of initiatives to improve customer experience and controllership across our matrixed organization. - You will drive insights to action by building compelling narratives that secure leadership commitment. - You will develop nimble, low-friction frameworks that accelerate decision-making and improve decision quality. - You will design and run business reviews that enable leadership to track performance, identify risks, and adjust course. Your ability to synthesize data from service requests, performance metrics, employee feedback, and operational costs will enable predictive insights. Cross-Functional Collaboration & Execution - You will operate comfortably across domains, building partnerships with Business Intelligence, Technology, Operations, Regional Teams, Finance, Customer Insights, and Design and Construction. You will navigate

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