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Technical Account Manager, Logistics

Altana AI - Brooklyn, NY

Posted May 28, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
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Salary
$125K-$150K not verified - source not recorded; timestamp not recorded
401(k) match
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Market context

Role benchmark (BLS OEWS)
$57,704 typical for this role
Projected growth (BLS Employment Projections)
+0.9% - Slower

138% above the BLS role benchmark for sales aggregate.

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type
Not verified
Weekend work
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Application

Cover letter
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Assessment
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Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Technical Account Manager, Logistics Brooklyn, NY Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a dedicated Technical Account Manager (TAM) who will have the exciting opportunity to collaborate closely with our Logistics customers, guiding them in effectively and efficiently operating Altana's platform. As a TAM, you'll be the driving force behind user adoption, product enablement, and value realization, ensuring overall customer success. You'll be our customers' champion, serving as their day-to-day relationship manager, conducting regular check-ins, and leading Quarterly Business Reviews (QBRs). Additionally, you'll be instrumental in developing pipelines for product usage, up-selling, and cross-selling expansions. You Will - Manage strategic accounts across the world's largest logistics service providers, driving measurable impact through strong stakeholder alignment, adoption, and growth across global operations. - Drive the onboarding and adoption process for new users, making sure they harness the full potential of Altana's offerings. - Assist customers with in-depth analysis to optimize their experience and results. - Act as the first point of contact for support requests, quickly engaging the right resources to resolve issues. - Own customer calls and Quarterly Business Reviews, leveraging data-driven insights to astonish our clients while promptly relaying valuable feedback to the appropriate teams. - Balance strategic thinking with tactical execution, connecting day-to-day account management with broader commercial and product goals. - Collaborate with Account Executives to identify and capitalize

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