Technical Account Manager, Enterprise

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$57,704 national median

Projected growth (BLS Employment Projections)

+0.9% - Slower

177% above the BLS national median for sales aggregate.

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Technical Account Manager, Enterprise Brooklyn, NY Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing. The Opportunity at Altana We're looking for a dedicated Technical Account Manager (TAM) who will have the exciting opportunity to collaborate closely with our Enterprise customers, guiding them in effectively and efficiently operating Altana's Atlas platform. As a TAM, you'll be the driving force behind user adoption, product enablement, and value realization, ensuring overall customer success. You'll be our customers' champion, serving as their day-to-day relationship manager, conducting regular check-ins, and leading Quarterly Business Reviews (QBRs). Additionally, you'll be instrumental in developing pipelines for product usage, up-selling, and cross-selling expansions. You Will - Drive the onboarding and adoption process for new users, making sure they harness the full potential of Altana's offerings. - Assist customers with in-depth analysis to optimize their experience and results. - Act as the first point of contact for support requests, quickly engaging the right resources to resolve issues. - Own customer calls and Quarterly Business Reviews, leveraging data-driven insights to astonish our clients while promptly relaying valuable feedback to the appropriate teams. - Collaborate with Account Executives to identify and capitalize on expansion opportunities, transforming them into reality. - Be held accountable for effectively synthesizing and communicating feedback to the product team. - Collaborate with our implementation engineering team to ensure successful delivery and work closely with our sales engineering team

Read the full description at job-boards.greenhouse.io. FewerJobs shows a source-linked preview and links to the original posting.