Solutions Operations Lead

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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401(k) match

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Schedule

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Weekend work

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Application

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About this role

Solutions Operations Lead Arlington, VA The Solutions Operations Lead is responsible for overseeing and optimizing our comprehensive portfolio of patient and practice solutions. This role will take prioritized contract outputs from our business development team and map them to eligible solutions based on service levels ensuring optimal capacity alignment across our healthcare solutions portfolio. The Solutions Operations Lead is responsible for overseeing and optimizing our comprehensive portfolio of patient and practice solutions. This role will take prioritized contract outputs from our business development team and map them to eligible solutions based on service levels ensuring optimal capacity alignment across our healthcare solutions portfolio. Primary Duties Solution Mapping & Alignment - Analyze and map contract prioritization frameworks to corresponding solutions to maximize performance outcomes and resource utilization - Develop systematic approaches for aligning high-priority contracts with optimal solution delivery models - Monitor and adjust solution assignments based on contract performance data and strategic priorities - Create and maintain solution-to-contract mapping documentation and workflows Portfolio Management - Conduct comprehensive analysis of the Patient & Practice Solutions portfolio to identify optimization opportunities, gaps, and strategic alignment with business objectives - Develop and maintain holistic view of all solutions offerings, including performance metrics - Prepare executive reports on portfolio performance, capacity utilization, and strategic recommendations Cross-Functional Collaboration and Coordination - Serve as the operational bridge between contract prioritization and solution delivery teams - Collaborate with capacity planning teams to ensure solution rollouts align with available resources and operational capabilities - Partner with stakeholder teams

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