Manager of SMB Customer Success

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Manager of SMB Customer Success Philippines About airSlate airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work. We're in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Romania, Ukraine and Philippines. At airSlate, we're building value for customers and a culture where growth and innovation go hand in hand. We're looking for people eager to shape products, scale a company, and thrive in a fast-moving environment. And now we're looking for an experienced SMB Manager of Customer Success team in the Philippines. You'll own the full SMB customer lifecycle - from onboarding and implementation through renewals and expansion - while coaching a team of CSMs and driving systematic process improvements. This is a new headcount added to provide deeper oversight, strengthen coaching resources, and uplevel the team's overall performance. And now we're looking for an experienced SMB Manager of Customer Success team in the Philippines. You'll own the full SMB customer lifecycle - from onboarding and implementation through renewals and expansion - while coaching a team of CSMs and driving systematic process improvements. This is a new headcount added to provide deeper

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