Senior Director, Patient Support Service Operations & Solutions

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

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Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

$227K-$284K not verified - source not recorded; timestamp not recorded

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

119% above the BLS role benchmark for software engineering aggregate.

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Director, Patient Support Service Operations & Solutions Princeton, New Jersey, United States; San Diego, California, United States About Acadia Pharmaceuticals Acadia is committed to turning scientific promise into meaningful innovation that makes the difference for underserved neurological and rare disease communities around the world. Our commercial portfolio includes the first and only FDA-approved treatments for Parkinson's disease psychosis and Rett syndrome. We are developing the next wave of therapeutic advancements with a robust and diverse pipeline that includes mid- to late-stage programs in Alzheimer's disease psychosis and Lewy body dementia psychosis, along with earlier-stage programs that address other underserved patient needs. At Acadia, we're here to be their difference. Please note that this position is based in either San Diego, CA, or Princeton, NJ. Acadia's hybrid model requires this role to work in our office three days per week on average. The Sr. Director, Patient Support Services Operations & Solutions is a critical enterprise leader responsible for architecting, optimizing, and governing the operational backbone of Patient Support Services (PSS). This role oversees HUB operations, specialty pharmacy collaboration, affordability programs, technology enablement, and vendor governance to ensure a seamless, compliant, and high‑quality patient access experience. This leader owns the end‑to‑end patient journey - spanning onboarding, benefits verification, prior authorization, affordability, fulfillment, and ongoing support. The Sr. Director partners closely with PSS Field Leadership, Commercial, Market Access, Trade, IT, Compliance, and Data/Analytics to drive operational excellence, accountability, and continuous improvement that enhances speed‑to‑therapy, access outcomes, and program quality. Primary Responsibilities: PSS

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