Customer Insights Lead

Benefits

Parental leave

12 weeks From the posting source

Non-birth-parent leave

12 weeks From the posting source

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Data From the posting source

Seniority

Senior From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Insights Lead Maidenhead, England, United Kingdom Company Description: About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube. Job Description: Located at our HQ Office in Maidenhead (in office working Tues, Wed and Thurs) Reporting to the Head of Business Intelligence Newly created leadership position in Customer Excellence Job Overview The Customer Insights Lead is the leader of the customer insights function, responsible for delivering high-quality, actionable data and recommendations across the entire affiliate portfolio, including current brands, therapy areas, and pipeline assets. This role blends strategic vision with hands-on execution, ensuring that market research and analytics effectively inform decision-making and drive business impact. You will provide leadership and direction to the team of three Customer Insights Partners, fostering a culture of evidence-based decision-making, challenging conventional thinking, and aligning insight generation with organisational priorities. The Lead will partner closely with affiliate leadership and collaborate extensively with the Data Transformation Lead and the Business Analytics Lead to ensure seamless data integration and maximise the value of resources. The role will also support adoption of the Pulse insights framework across the affiliate and

Read the full description at jobs.smartrecruiters.com. FewerJobs shows a preview and links to the original posting.