Field Application Scientist- Bay Area, CA

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Field Application Scientist- Bay Area, CA Pleasanton, California, USA HQ As a Field Application Scientist (location - Bay Area, CA) you will be engaging with customers daily and delivering system usage training at customer sites, while providing experimental design, data analysis, logistical, and troubleshooting support across your region. You will be a key contact, in conjunction with in-house Technical Support, for responding to issues and maintaining relationships with customers. The primary goals of this position are to ensure rapid adoption and maximum customer success with 10x Genomics' products. What you will be doing- Communicate: - Acting as the main point of contact between the customer and company - Keep customers apprised and trained on advancements in 10x technology and software - Coordinate and perform customer site trainings and demonstrations - Identify, document and communicate customer issues; complaints or concerns to management - Contribute to documentation with the goal of expanding support content Connect: - Scientifically partner with customers as they develop their research utilizing 10x technologies - Collaborate in scientific discussions with customers, cultivating long term relationships - Create and maintain positive working relationships with customers (Key, is the ability to manage expectations while exceeding the customer's needs) - Gather and deliver strategic and competitive customer feedback, communicating customer use cases beyond initial product scope to Marketing and Product Development teams Support: - Troubleshoot issues related to user's technical skills, sample preparation and processing, biochemistry/assay design, experimental design, software and instruments - Interpret customer needs and identify the proper issue

Read the full description at boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.