Employer profile
Reflex
3 open roles indexed with location, benefit, and apply-link signals where available.
Open roles
Showing the most recent indexed roles for this employer.
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Operations Support Manager
Austin, Texas, United States
unspecified Salary not disclosedOperations Support Manager Austin, Texas, United States Operations Support Manager About Reflex Reflex is transforming how over 15 million Americans work in retail. Our platform connects top-tier retail talent-our Reflexers-with leading apparel brands on-demand. We're on a mission to create the best way to work in retail. About This Role As the Operations Support Manager, you will own the people and performance of Reflex's real-time support function. You'll directly manage a team of Operations Shift Leads and Operations Support Specialists, ensuring our support operation runs at a high level across every shift, seven days a week. This role will generally work a Tuesday - Saturday schedule, but must have flexibility for shifting your schedule or holidays as needed by the business. You'll set the tone for how the team operates, coach and develop your direct reports, help to manage our outsource vendor relationships, and partner with operations leadership to build a support function that scales with the business. Your schedule is Tuesday through Saturday, with availability for other days and holidays as business needs require. What You'll Do Team Leadership & Development - Directly manage an Operations and Support team, owning performance, growth, and day-to-day engagement across the team - Coach Shift Leads to run effective shifts and grow as leaders in their own right - Set clear expectations, provide regular feedback, and lead performance reviews - Build a team culture that is empathetic, accountable, and resilient under pressure Vendor & Outsource Management - Own the day-to-day relationship with Reflex's
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Head of Engineering
Austin, Texas, United States
hybrid Salary not disclosedHead of Engineering Austin, Texas, United States Austin, TX (Hybrid) Early-stage, venture-backed About Reflex Reflex is building the infrastructure that powers modern retail labor. By 2030, Reflex will look like the largest retail workforce in the world without owning a single store. More than sixteen million Americans work in retail stores today, yet staffing remains reactive, inefficient, and costly for both retailers and workers. Retailers struggle with unreliable coverage and limited visibility into labor performance, while workers face unpredictable schedules and inconsistent income. Reflex addresses this problem through a real-time, on-demand retail labor marketplace that connects national retail brands with trained, high-performing workers. The platform enables stores to flex staffing dynamically as demand changes, while creating performance-driven opportunities for workers. We're scaling fast with some of the most notable brands in retail and are live in over 1,200+ active stores in the US. This is a structurally complex, two-sided marketplace with real-world operational constraints. Reflex has demonstrated that the model works, with national retailers, growing marketplace liquidity, and rapid expansion. Backed by leading investors and operating at the Series A stage, the company is now focused on building durable systems that scale. Notable Investors: Indicator Ventures, Canaan Partners, Precursor Ventures, Sugar Capital, ATX Venture Partners, Clutch VC, Active Capital, Red Swan Ventures, Gaingels, and several industry thought leaders. The Role Reflex is hiring a Head of Engineering to own the technical strategy, delivery execution, and operational maturity required to scale our platform for the next stage of growth. This is
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Human Resources Compliance Lead
Austin, Texas, United States
unspecified Salary not disclosedHuman Resources Compliance Lead Austin, Texas, United States HR Compliance Lead About the Role Reflex is growing fast-operating across 25+ states with thousands of W2 retail associates powering stores nationwide. As we scale, compliance and HR operations have become mission-critical. We're looking for an HR Compliance Lead to own this function end-to-end: keeping us legally sound across a complex, multi-state regulatory landscape while setting a new standard for how modern, flexible workforces are supported. If you're energized by building from scratch, thrive at the intersection of employment law and operations, and care deeply about the workers you protect-we'd love to meet you. What You'll Do - Own multi-state HR compliance across 25+ states, including wage and hour laws, worker classification, paid leave, sick leave, predictive scheduling, and evolving employment regulations - Serve as the primary escalation point for complex worker concerns, investigations, and policy issues - Partner with Legal on employment law changes, risk assessments, and mitigation strategies - Develop scalable processes for onboarding, managing, and offboarding W2 workers in compliance with state-specific labor laws - Oversee federal and state regulatory compliance including leave of absence administration, workers' compensation, and unemployment requirements - Manage unemployment claims, employment verifications, and state-specific reporting for worker separations - Own and maintain the employee handbook, ensuring policies stay current with federal and state law across all operating jurisdictions - Conduct regular compliance audits of HR processes and documentation; identify gaps, implement corrective actions, and report findings to leadership - Manage I-9 administration and ensure