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Confido

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  • Senior Frontend Engineer

    NYC Office | OnSite

    onsite Salary not disclosed

    Senior Frontend Engineer NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. As a Senior Frontend Engineer, you will own the design and development of the user-facing experience of the Confido platform. You'll build intuitive, performant interfaces that make complex financial workflows feel simple and actionable for our customers. You'll work closely with engineering, design, and customers to translate complex operational and financial data into elegant, usable product experiences. Location: New York, NY (Relocation supported) WHAT YOU'LL DO - Build and scale the frontend architecture that powers the Confido platform - Develop performant, responsive, and intuitive user interfaces for complex workflows - Partner closely with backend engineers to integrate APIs and data systems into seamless experiences - Design and implement UI systems that visualize financial data, analytics, and forecasts - Create reusable components and design systems to ensure consistency across the product - Work directly with product and occasionally customers to understand workflows and ship high-impact features quickly - Own frontend performance, reliability, and overall user experience EXAMPLE

  • New Grad Software Engineer

    NYC Office | OnSite

    onsite Salary not disclosed

    New Grad Software Engineer NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. THE ROLE As a Full-Stack Engineer (Early Career) at Confido, you will help build new product features and systems from the ground up. You'll work closely with experienced engineers to develop AI-powered workflows, scale data systems, and create intuitive product experiences for our customers. This is an ideal role for someone early in their career who is excited to learn quickly, take ownership, and make a real impact on a growing product. Location: New York, NY (Relocation supported) YOU MAY BE WORKING ON - Build and ship product features across the stack with guidance from the team - Contribute to backend systems and data pipelines for financial data processing - Support the development of AI-powered workflows (computer vision + NLP) - Help design user interfaces that simplify complex financial workflows - Collaborate with engineering, product, and occasionally customers to iterate on features - Learn quickly and take on increasing ownership over time EXAMPLE PROBLEMS -

  • CPG - Director of Trade Strategy

    NYC Office | OnSite

    onsite Salary not disclosed

    CPG - Director of Trade Strategy NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. WHAT YOU'LL DO: - Leverage deep technical & CPG industry knowledge to provide strategic guidance and support to existing customers, ensuring successful adoption and optimization of our software solutions - Partner with product development team to identify, prioritize, and define new software features based on CPG industry needs, market gaps, and client feedback - Serve as a primary Accounting & CPG subject matter expert, translating complex business processes (cash application, deductions management, trade accruals, period close) into clear product requirements and user stories - Build and maintain relationships with key stakeholders at leading CPG companies, acting as trusted advisor on business process optimization and technology solutions - Drive client success initiatives including implementation support, training, and ongoing consultation to maximize software ROI and strengthen customer retention WHAT WE'RE LOOKING FOR: - 5+ years in Consumer Packaged Goods with demonstrated expertise in at least one of the following areas: General Accounting, A/R Accounting, Trade

  • Head of Product

    NYC Office | OnSite

    onsite Salary not disclosed

    Head of Product NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. We are looking for an experienced product leader to tackle some of our hardest challenges. You'll work with engineers, designers, and CPG experts across the company, as well as GTM teams, to scale the business, and build features that benefit brands selling billions of dollars worth of products. Until now, product has been diffused across the team. We were able to move very quickly while maintaining high context across both customers and our internal team. That said, product scope has increased quickly. We now sell an accounting automation platform, trade promotion management tool, sales forecasting tool and analytics platform; each one of these surface areas go deep and have single companies built around them. There has become a clear need for a dedicated product leader in the company, so we are looking for our first product leader to join the team. Compensation for the role will range between $220,000 and $260,000 + Up to 40% Bonus

  • Staff ML / AI Engineer

    NYC Office | OnSite

    onsite Salary not disclosed

    Staff ML / AI Engineer NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. As a Staff AI / ML Engineer, you will define and build the core AI systems behind the platform-from LLM-powered document understanding to predictive models that help brands make better decisions. This is a foundational role working directly with the CEO and CTO to shape our long-term AI strategy and architecture. Location: New York, NY (Relocation supported) WHAT YOU'LL DO - Own the full AI/ML lifecycle: research → prototyping → production deployment → monitoring - Design and build systems that extract structured data from complex financial documents - Develop agentic systems that retrieve and reason over data across fragmented enterprise systems - Build predictive models to forecast brand sales and financial performance - Detect anomalies in retail and sales data - Develop recommendation systems to help brands optimize retailer promotions - Partner with product and engineering to integrate AI capabilities into the core platform EXAMPLE PROBLEMS - AI-powered document ingestion for invoices, deductions, and

  • Staff Software Engineer

    NYC Office | OnSite

    onsite Salary not disclosed

    Staff Software Engineer NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. As a Staff Software Engineer, you will help architect and build the core systems that power the Confido platform. You'll lead the development of major product and infrastructure initiatives-from AI-powered document ingestion to large-scale financial analytics systems. This role combines deep technical ownership with product impact, working closely with engineering, product, and customers to turn complex operational workflows into scalable software. Location: New York, NY (Relocation supported) WHAT YOU'LL DO - Lead the design and development of major platform and product systems - Architect scalable infrastructure for financial data processing and analytics - Build systems that ingest and process financial data across multiple sources - Develop AI-powered workflows for document ingestion and financial automation - Partner with product and leadership to shape technical strategy and roadmap - Mentor engineers and help raise the technical bar across the team EXAMPLE PROBLEMS - AI-powered ingestion of invoices, deductions, and retailer reports - Scaling data pipelines that ingest financial

  • Senior ML / AI Engineer

    NYC Office | OnSite

    onsite Salary not disclosed

    Senior ML / AI Engineer NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. As a Senior AI / ML Engineer, you will help build the core AI systems powering the Confido platform-from LLM-powered document understanding to predictive models that help brands make better decisions. You'll work closely with engineering and product to bring AI capabilities from research to production. Location: New York, NY (Relocation supported) WHAT YOU'LL DO - Own the AI/ML lifecycle: research → prototyping → production deployment → monitoring - Build systems that extract structured data from complex financial documents - Develop agentic workflows that retrieve and reason over fragmented enterprise systems - Build predictive models to forecast brand sales and financial performance - Detect anomalies in retailer and sales data - Develop recommendation systems that optimize retailer promotions - Partner with engineering and product to integrate AI capabilities into the platform EXAMPLE PROBLEMS - AI-powered ingestion of invoices, deductions, and retailer reports - Agent workflows that retrieve data from legacy systems - Sales forecasting

  • Design Engineer, Design Systems

    NYC Office | OnSite

    onsite Salary not disclosed

    Design Engineer, Design Systems NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. We're building the operating system for CPG brands-covering trade promotion, deductions, demand planning, and supply planning in one platform. As a Design Engineer, you'll build an AI-ready design system from scratch: the tokens, components, styles, and descriptions that give both designers and developers a faster, more reliable foundation to build on. You'll work directly with product and engineering to close the gap between design intent and shipped experience. Location: New York, New York (Chelsea) - Relocation Assistance Included What you'll do - Build Confido's design system from the ground up-tokens, components, styles, and the documentation that makes them usable by designers and developers alike - Implement production-grade React/TS components with pixel-perfect execution and interactions that delight - Design in context: work across real product surfaces to understand how components relate, communicate, and hold up before abstracting them - Bridge design and engineering, translating intent into code and pushing what's possible in both directions - Rapidly

  • Demand Planning Director

    NYC Office | OnSite

    onsite $150K-$200K

    Demand Planning Director NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. THE ROLE Location: New York, NY (relocation assistance available) Compensation: Base salary between $150,000 and $200,000 + Benefits + Equity (.15% - .25%) We're seeking a seasoned demand planning professional from the CPG world to join us as a functional expert. In this unique role, you'll help bridge the gap between product, customer support, and go-to-market teams. You'll have outsized influence on how technology shapes the future of demand planning across the CPG landscape. You will report to the Head of Business Operations. WHAT YOU'LL DO - Partner with product and engineering team to inform roadmap priorities, validate designs, and ensure we're solving real CPG demand planning challenges - Synthesize customer feedback and market intelligence into actionable product insights - Serve as a trusted advisor to customers, helping them to optimize workflows, solve challenges, and maximize platform value - Collaborate with sales & marketing teams on key go-to-market activities including discovery calls, content generation and educational

  • Director of Business Operations, CPG

    NYC Office | OnSite

    onsite Salary not disclosed

    Director of Business Operations, CPG NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. WHAT YOU'LL DO - You'll work across Implementation, Customer Success, and Product - Leverage deep technical & CPG industry knowledge to provide strategic guidance and support to existing customers, ensuring successful adoption and optimization of our software solutions - Partner with product development team to identify, prioritize, and define new software features based on CPG industry needs, market gaps, and client feedback - Serve as a primary CPG subject matter expert, translating complex business processes (cash application, deductions management, trade accruals, period close) into clear product requirements and user stories - Build and maintain relationships with key stakeholders at leading CPG companies, acting as trusted advisor on business process optimization and technology solutions - Drive client success initiatives including implementation support, training, and ongoing consultation to maximize software ROI and strengthen customer retention ABOUT YOU - 5+ years in Consumer Packaged Goods with demonstrated expertise in at least one of the following areas: General

  • Senior Product Manager

    NYC Office | OnSite

    onsite Salary not disclosed

    Senior Product Manager NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We're building intuitive and powerful software paired with AI agents that help brands achieve their maximum performance on shelf. Brands like Baskin Robbins and Olipop use our first products in accounting and planning to account for and plan for $Bs of retail revenue. We have millions of ARR, best-in-class growth, and best in class efficiency. We've recently raised a $15M Series A to build on the momentum. THE ROLE: We are looking for an experienced PM to tackle some of our hardest challenges. You'll work with engineers, designers, and CPG experts across the company, as well as GTM teams, to scale the business, and build features that benefit brands selling billions of dollars worth of products. Until now, product has been diffused across the team. We were able to move very quickly while maintaining high context across both customers and our internal

  • Director of Implementation

    NYC Office | OnSite

    onsite Salary not disclosed

    Director of Implementation NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. THE ROLE We're looking for a Director of Implementation to own the end-to-end onboarding experience for new Confido customers. This is a high-impact individual contributor role - you'll be the person who takes a signed contract and turns it into a live, thriving deployment. You'll work closely with customers, our product team, and our CS and sales teams to design scalable implementation processes from the ground up. The ideal candidate has managed complex enterprise rollouts - whether in consulting, B2B SaaS, at a CPG brand, or a similar environment - and thrives on the structured problem-solving that great implementations demand. You will report directly to the Head of Implementation. WHAT YOU'LL DO Onboarding & Deployment - Own the full implementation lifecycle - from kickoff through go-live - for new enterprise customers - Design and manage detailed project plans, timelines, and workstreams across multiple concurrent deployments - Configure and customize the Confido platform to match each customer's

  • Enterprise Account Executive

    NYC Office | OnSite

    onsite Salary not disclosed

    Enterprise Account Executive NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. Today, we sell 2 products: (1) an accounting automation product that helps brands automate more than 1 million transactions a year and (2) a forecasting product that helps brands forecast more than $1B in retail sales. Confido will grow more than 4x this year, while growing headcount by 2x. We're obsessed with concentrating our best leads with world class sellers. WHAT YOU'LL DO: - Full sales cycle: You will handle the full sales cycle, including prospecting for and qualifying leads, and moving those leads through to close. - Become an expert in CPG: You will be a thought partner for customers and show them how Confido can take their workflows to the next level - Be present with our customers: Work out of our New York office in Chelsea, you'll also be comfortable traveling regularly across the US to conferences, industry events, and customer sites to ensure we are top of mind for decision makers in

  • Mid Market Account Executive

    NYC Office | OnSite

    onsite Salary not disclosed

    Mid Market Account Executive NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. Today, we sell 2 products: (1) an accounting automation product that helps brands automate more than 1 million transactions a year and (2) a forecasting product that helps brands forecast more than $1B in retail sales. Confido will grow more than 4x this year, while growing headcount by 2x. We're obsessed with concentrating our best leads with world class sellers. WHAT YOU'LL DO - Full sales cycle: You will handle the full sales cycle, including prospecting for and qualifying leads, and moving those leads through to close. - Become an expert in CPG: You will be a thought partner for customers and show them how Confido can take their workflows to the next level - Be present with our customers: Work out of our New York office in Chelsea, you'll also be comfortable traveling regularly across the US to conferences, industry events, and customer sites to ensure we are top of mind for decision makers

  • Software Engineer

    NYC Office | OnSite

    onsite Salary not disclosed

    Software Engineer NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. As a Software Engineer, you will help build the core product and platform systems that power Confido. You'll work across the stack to ship new features, improve core infrastructure, and turn complex financial workflows into intuitive software. Location: New York, NY (Relocation supported) WHAT YOU'LL DO - Build product features and platform systems across the stack - Develop backend services and APIs that power financial workflows and analytics - Implement AI-powered workflows for document processing and data extraction - Design intuitive product experiences that simplify complex financial data - Work closely with product and engineering to ship high-impact features quickly EXAMPLE PROBLEMS - AI-powered ingestion of invoices, deductions, and retailer reports - Scaling systems that ingest financial data from multiple retailer sources - Building analytics and forecasting tools for CPG brands - Designing product experiences that turn financial data into actionable insights WHAT WE'RE LOOKING FOR Required - 2+ years of software engineering experience - Strong programming

  • Senior Analyst - Business Operations

    NYC Office | OnSite

    onsite $100K-$130K

    Senior Analyst - Business Operations NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. ABOUT THE ROLE You will work directly with leading CPG brands to transform how they run their retail business. Sitting at the intersection of strategy, customer success, and product, you'll own key customer relationships while shaping the evolution of the Confido platform. You'll partner closely with product and engineering to turn real-world workflows-like forecasting, trade spend, and financial planning-into scalable software used across our customer base. Location: New York, NY (in-office) Compensation: $100k-$130k + Benefits + Meaningful Equity (0.06%-0.085%) WHAT YOU'LL DO Strategic Advisory & Customer Success - Own a portfolio of enterprise CPG accounts, serving as a trusted advisor on business process optimization, software adoption, and long-term value realization - Lead onboarding, implementation, and training to ensure customers go live quickly and successfully - Build deep relationships with senior stakeholders - from finance directors to COOs - and maintain high retention and expansion rates across your book of business - Proactively identify risks,

  • Senior Software Engineer

    NYC Office | OnSite

    onsite Salary not disclosed

    Senior Software Engineer NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. THE ROLE As a Senior Software Engineer (Platform/Core), you will help build the core infrastructure and product systems that power the Confido platform. This includes everything from large-scale data pipelines and financial analytics systems to AI-powered workflows used by leading CPG brands. You'll work closely with engineering, product, and customers to turn complex operational workflows into reliable, scalable software. Location: New York, NY (Relocation supported) WHAT YOU'LL DO - Build and scale the core platform that powers financial workflows for CPG brands - Develop systems for ingesting and processing financial and operational data from multiple sources - Build backend services and APIs that power analytics, forecasting, and automation features - Implement AI-powered workflows for document processing and financial data extraction - Design intuitive product experiences that turn complex financial data into actionable insights - Work directly with product and occasionally customers to understand workflows and ship solutions quickly EXAMPLE PROBLEMS - AI-powered ingestion of invoices, deductions,

  • Founding Growth

    NYC Office | OnSite

    onsite Salary not disclosed

    Founding Growth NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. Confido is building an AI-native operating system for brands that sell into brick-and-mortar retail. We're building intuitive and powerful software paired with AI agents that help brands like Baskin Robbins and Olipop automate the 1000s of hours of tedious manual work that goes into scaling a brand in retail. Today, we sell 2 products: (1) an accounting automation product that helps brands automate more than 1 million transactions a year and (2) a forecasting product that helps brands forecast more than $1B in retail sales. We have best-in-class growth (5x YoY), efficiency, and we've recently raised a $15M Series A to build on the existing momentum. WHAT YOU'LL DO: - Plan and execute innovative marketing initiatives across multiple channels including social media, events, email campaigns, and digital content - Develop high-quality content that educates and resonates with our audience, from newsletters and video tutorials of Confido's platform to in-depth product announcements - Maintain and continuously optimize Confido's

  • Product Designer

    NYC Office | OnSite

    onsite $150K-$180K

    Product Designer NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. Location: New York, NY (5 days/week in-office) Compensation: $150-180k Base Salary + Benefits + (.05-.1 %) Equity About the Role We're building the operating system for CPG brands-covering demand planning, finance, accounting, and sales in one platform. As a Product Designer, you'll own meaningful surface area across a complex, interconnected product, turning deep workflows into intuitive, high-quality experiences. You'll work closely with product and engineering to define not just how things look, but how the system works end-to-end. What You'll Do - Own end-to-end design for core product areas, from information architecture to interaction polish - Shape product and feature direction in partnership with product and engineering - Turn complex financial and operational workflows into intuitive user experiences - Rapidly prototype, test, and ship designs-often within the same week - Use qualitative and quantitative signals to evaluate and improve what you ship - Deliver high-quality work under real constraints, balancing speed and craft Example Problems - Designing

  • Customer Success Director

    NYC Office | OnSite

    onsite Salary not disclosed

    Customer Success Director NYC Office | OnSite Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale. Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more. We've achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum. THE ROLE We're hiring our first Customer Success Director - a player-coach who will own the post-implementation experience for our growing roster of CPG brands while laying the foundation for a world-class CS function. This role sits at the intersection of revenue ownership and customer partnership. You'll be responsible for net revenue retention across your book of business, acting as the connective tissue between customers, product, and go-to-market. You will report directly to the Head of Business Operations. WHAT YOU'LL DO Retention & Expansion - Own net revenue retention across a book of business, including renewals, upsells, and expansion opportunities - Build and manage a rhythm of QBRs, health checks, and executive touchpoints that drive measurable customer outcomes - Identify at-risk accounts early and execute proactive save strategies before churn becomes a risk - Own customer expansion plays, surfacing upsell signals and co-owning the commercial conversation Customer Partnership - Serve as a strategic advisor to a