Employer profile
AlertMedia
14 open roles indexed with location, benefit, and apply-link signals where available.
Open roles
Showing the most recent indexed roles for this employer.
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Contract Global Intelligence Analyst (Tues & Thurs - Sat, 2:00pm-12:00am CT)
Remote, United States or Austin, TX HQ
remote Salary not disclosedContract Global Intelligence Analyst (Tues & Thurs - Sat, 2:00pm-12:00am CT) Remote, United States or Austin, TX HQ Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating the timely communications when an emergency threatens personal safety and business continuity. Our core values drive our mission of keeping people safe & informed: - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is pricelessHard work pays off AlertMedia is seeking a Contract Global Intelligence Analyst (Tues & Thurs - Sat, 2:00pm-12:00am CT) to join our Global Intelligence team. This role will play a critical part in making sure our customers are provided with timely and accurate information when there is a critical event in their area. As a Global Intelligence Analyst, you will discern what information is important and relevant through the utilization of a variety of source tools then relay that information to our customers. This position requires laser-sharp focus, pristine attention-to-detail, clear and effective communication skills and the ability to reason. You must have the ability to make quick and thoughtful decisions with the understanding that the information you are sharing could be critical. As one of the fastest growing software companies in the nation, we're focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand! Who
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Manager, Software Engineering
Mexico City, Mexico
unspecified Salary not disclosedManager, Software Engineering Mexico City, Mexico Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating the timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off AlertMedia is looking for a Manager, Software Engineering, to lead our Intelligence Center development team. This role requires a combination of people leadership, technical expertise, and cross-functional execution. The ideal candidate has experience leading engineers across a range of disciplines, can bring clarity to multiple concurrent workstreams, and is comfortable supporting both customer-facing application development and backend/platform systems. Strong technical abilities are vital for success, and you must have a passion for innovative software development with a willingness to roll up your sleeves to collaborate with other Engineering teams and cross-functional stakeholders. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You have a strong technical background, with hands-on experience in software development and a deep understanding of API integrations and cloud services. You lead by example in adopting and operationalizing AI tools-both within the product and across the development lifecycle. Ideally, you have Python and AWS
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Technical Account Manager
Remote, United States or Austin, TX HQ
remote Salary not disclosedTechnical Account Manager Remote, United States or Austin, TX HQ Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off AlertMedia is looking for an impactful Technical Account Manager that will support AlertMedia's larger Customer Success (CS) team and entire customer base. This role will operate under the Technical Solutions team which acts as a liaison between Customer Success, Development, and Product with a focus on consulting our Customer Success Managers (CSMs) and customers on technical integrations, import configuration, troubleshooting, and ongoing support. On top of the customer-facing responsibilities, the Technical Solutions team also drives internal process improvements, documentation upkeep, and product feedback and enablement. As one of the fastest growing software companies in the nation, we're focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand! What you get to do every day: - Act as the trusted technical advisor for assigned accounts, understanding their business goals and how our solutions support them. - Provide proactive technical guidance and support throughout the customer lifecycle, from
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Commercial Counsel
Remote, United States or Austin, TX HQ
remote Salary not disclosedCommercial Counsel Remote, United States or Austin, TX HQ Do work that matters . At AlertMedia , everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency situation threatens personal safety and business continuity. Our core values drive us in our important mission of keepi ng people safe : - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off As one of the fastest growing start-up companies in the nation, we're focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand . AlertMedia is seeking a business-minded attorney with a solid understanding of technology contracts and experience in managing and negotiating a high volume of commercial transactions ranging from our SMB customers to Fortune 100 global enterprises. You will help AlertMedia continue its growth and success, with a focus on contracting for customers, vendors, and strategic partnerships. You will be the lead attorney working on a variety of innovative legal issues across the entire company. You will be required to leverage your expertise, good judgement, and strong business sense to help us grow, while assessing and mitigating legal risk. Who you are: You are relentlessly stakeholder focused to ensure timing expectations are met. You are risk aware in protecting the business legally but
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Sales Manager - Mid Market
Austin, TX HQ
unspecified Salary not disclosedSales Manager - Mid Market Austin, TX HQ Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off The Mid-Market team is growing at AlertMedia at an incredible pace! This isn't a rebuild. It's a rare chance to inherit one of the best mid-market teams in B2B SaaS and take it further. The manager stepping away built something exceptional: 12 consecutive quarters of quota attainment; 66% of the team earned President's Club last year. The foundation is elite. We need the right leader to raise the ceiling. Who you are: You are an experienced, hands-on sales manager who knows how to develop top talent, co-sell on complex deals, and push a high-performing team further than they thought possible. You've exceeded quota as both an IC and a manager, and you know how to help mid-market sellers break into and close enterprise accounts. What you get to do every day: - Lead, coach, and develop a team of Mid-Market AEs with a genuine player-coach mentality - Co-sell on complex deals and guide the team through large, multi-stakeholder organizations - Build and execute strategies that push
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Sr. Software Engineer
Mexico City, Mexico
unspecified Salary not disclosedSr. Software Engineer Mexico City, Mexico Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off As one of the fastest-growing software companies in the country, AlertMedia is looking for a Sr. Software Engineer with full-stack experience. This role is an opportunity to use a wide variety of design and technical web skills to help us develop and support features for the AlertMedia product suite. As an AI-forward company, we actively explore and adopt modern AI tools such as Claude, Cursor, and other emerging technologies to help our engineers work smarter, move faster, and build better products. Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. You've developed scalable production web applications in Python/Elixir. You care about the quality of your work, the impactful product you help build, and the team you help build it with. You have AWS (or other cloud) experience and are willing to learn from people with both more and less experience than you. You are a user of AI-assisted
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Software Engineer in Test II
Mexico City, Mexico
unspecified Salary not disclosedSoftware Engineer in Test II Mexico City, Mexico Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: - We're humans, not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off The Software Engineer in Test II will join our AI-focused engineering team as we build the next generation of AlertMedia products and services. This role is critical to delivering high-quality, reliable software and will focus on test planning, automation, execution, defect management, and release support across our web and mobile platforms. We have an engineering culture that embraces AI-assisted development, intelligent automation, and modern tooling to improve product quality, engineering velocity, and customer outcomes. We're looking for engineers who are excited to experiment with emerging AI-powered engineering workflows and help define how modern quality engineering evolves in an AI-native environment. You'll play a key role in shaping modern quality engineering best practices, improving automation coverage, and embedding quality throughout the software development lifecycle. Who you are: You're passionate about software quality and creating efficient, scalable testing processes. You enjoy understanding how applications are built and how customers use them in the real world. You have a strong attention to detail, think
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Director, Strategic Customer Success
Austin, Texas HQ
unspecified Salary not disclosedDirector, Strategic Customer Success Austin, Texas HQ Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off As one of the fastest growing software companies in the nation, we're focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with demand. We are looking for a Director, Strategic Customer Success to lead and grow relationships with our most important customers. In this highly visible role, you'll serve as a trusted advisor to executive stakeholders, ensuring our customers achieve meaningful outcomes with AlertMedia while driving long-term retention and expansion. If you thrive on building strategic partnerships, delivering measurable value, and leading cross-functional collaboration, this is an opportunity to make a significant impact. Who you are: You're a seasoned customer success leader who thrives in high-stakes, high-visibility environments. You bring deep experience partnering with large, global organizations-navigating complex structures, aligning diverse stakeholders, and building trust from frontline users to executive leadership. You understand how to translate business objectives into meaningful customer outcomes, and you're equally comfortable leading a strategic conversation in
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Billing Manager
Remote, United States or Austin, TX HQ
remote Salary not disclosedBilling Manager Remote, United States or Austin, TX HQ Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off AlertMedia is seeking a Billing Manager to join the Finance & Accounting team. This role is responsible for owning and scaling billing operations to support rapid company growth, with a focus on execution, process ownership, and operational efficiency. Reporting to the VP, Controller, you will own the end-to-end billing process across subscription and usage-based revenue. You will be accountable for billing accuracy, timeliness, and customer experience, while partnering with billing systems teams to improve automation and scalability. This is a hands-on operator role. You will lead day-to-day billing execution, manage exceptions, and ensure billing runs reliably as the business scales. Success in this role will be measured by reduced time-to-invoice, improved billing accuracy, measurable improvements in billing efficiency, and the ability to operate efficiently with minimal manual intervention. Who You Are: You are a metrics-driven, operationally focused leader who takes ownership of outcomes and ensures work gets done. You are comfortable managing high-volume processes, making decisions in real time, and balancing accuracy with speed. You
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Software Engineer II (AI Development)
Mexico City, Mexico
unspecified Salary not disclosedSoftware Engineer II (AI Development) Mexico City, Mexico Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off As one of the fastest growing software companies in the nation, we're focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. We're looking for a Software Engineer II with AI development tool experience to help change how software is built by moving the organization to an AI-first development model. This role focuses on designing AI-powered development workflows and agents that actively participate in engineering work-things like generating and validating tests, assisting with code reviews, and improving CI feedback. At the same time, you'll tackle real, long-standing friction like slow local environments and long test cycles. This is a hands-on engineering role with broad impact. You'll work across teams, partnering directly with engineers to understand how they work today and to roll out changes that stick. Who you are: - You are a software engineer first-you like writing code and making systems better - You actively use AI
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Strategic Customer Success Manager
Austin, TX HQ
unspecified Salary not disclosedStrategic Customer Success Manager Austin, TX HQ Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless, Hard work pays off Our Strategic Customer Success Manager takes ownership of AlertMedia's most complex and high-value customer relationships. They focus on a smaller number of strategic accounts, but with significantly higher ARR, providing the highest level of partnership. Working closely with our Executive and Senior Leadership Team, Implementation Team, Customer Support, Marketing, Product, and Sales Teams, they are responsible for executing strategic guidance, driving adoption, conducting effective Business Reviews, supporting customer health, retention, and growth. The Strategic CSM approaches each relationship with a “partnership” mentality and employs a consultative and tailored approach to ensure each customer successfully meets their goals. Who you are: You are an accomplished Strategic Customer Success Manager with proven success supporting the largest global customers, managing complex books of business upwards of $6M+ in annual revenue. You think strategically about driving adoption, retention, and expansion across high-value accounts. You are a thought leader and enjoy partnering with colleagues to develop innovative, scalable strategies. You take a proactive, thoughtful 1:1 approach to Customer
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Sr. Software Engineer (Elixir)
Mexico City, Mexico
unspecified Salary not disclosedSr. Software Engineer (Elixir) Mexico City, Mexico Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed: - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off AlertMedia is looking for a Sr. Software Engineer with full-stack experience and hands-on experience building scalable applications in Elixir & Python. This role is an opportunity to use a wide variety of design and technical web skills to help us manage day-to-day requests as well as leverage your experience while gaining new experience from the team. You must have a passion for innovative software development and willingness to roll up your sleeves to collaborate with all teams. You will have the opportunity to show who you are throughout our interview process, we don't ask any trick questions, or expect you to perform a whiteboard exercise. We want to see you shine by showing us work you are most proud of! Who you are: You thrive in a collaborative engineering environment that plays to everyone's strengths with a willingness to work across the entire stack. Ideally, you have Elixir, Python & JavaScript experience, but more importantly, you care about the quality of your
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Product Marketing Manager
Austin, TX HQ
unspecified Salary not disclosedProduct Marketing Manager Austin, TX HQ Do work that matters. At AlertMedia , everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe & informed : - We're humans, not robots Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off As one of the fastest-growing software companies in the United States, we're focused on building the best team to continue accelerating our growth and meeting increasing demand. We're seeking an experienced, driven Product Marketing Manager to own the go-to-market strategy for our product portfolio. This is a high-impact role focused on strengthening revenue motions, refining positioning, and driving measurable growth for established offerings. You will be expected to assess market opportunity , define a clear strategy, align cross-functional teams, and deliver measurable business results. This role carries real ownership and accountability for revenue impact. This is not a passive support function. This is a role for someone who wants to shape direction and be accountable for outcomes. Who You Are : You are analytical, structured, and outcome oriented, with a forward-thinking mindset around AI and a willingness to continuously learn and apply new AI tools and capabilities. You know how to evaluate a product's current performance, identify gaps in the revenue motion,
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Security Engineer
Remote, United States or Austin, TX HQ
remote Salary not disclosedSecurity Engineer Remote, United States or Austin, TX HQ Do work that matters. At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity. Our core values drive us in our important mission of keeping people safe and informed: - We're humans not robots - Customers always come first - We work better together - Simplicity is our strength - Our reputation is priceless - Hard work pays off As one of the fastest growing SaaS start-up companies in the nation, we're focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand. AlertMedia is seeking a Security Engineer to assist our security and compliance team working through technical aspects of security, supporting compliance efforts, and engaging with customers for security reviews. Every day you will employ your ability to move smoothly between cross-functional teams, inspiring, learning, and leading. Best of all, you'll be part of AlertMedia's amazing culture and an important contributor to AlertMedia's rapid growth. Who you are: You have a passion for being an integral piece of a security team by providing technical expertise and a deep understanding of not only the AlertMedia platform, but also general security constructs and how each fit with specific customer requirements. You enjoy working across boundaries with engineering, IT, compliance, legal, and customers to solve problems and increase