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Affinity

12 open roles indexed with location, benefit, and apply-link signals where available.

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  • Engineering Manager, Relationship Intelligence

    Canada (Remote)

    remote CAD 176K-220K

    Engineering Manager, Relationship Intelligence Canada (Remote) With our growing customer base and our expansion into new markets and use cases, we have more to build than ever at Affinity as we execute on our vision to put relationship intelligence at every professional's fingertips. Reporting to the VP of Engineering, you will be leading a team that drives the platform's Relationship Intelligence engine, which is the core engine that enables Affinity's users to unlock the power of their network. This is a high-scale and complex domain that handles ingestion and processing of billions of interactions, and distills them to actionable insights and visualizations that drive dealmaking for users. You will help define the technical roadmap and implementation for the future of our product and guide the team to build scalable features and functionality end-to-end. This is a hands-on role; in addition to leading the team, you'll also be an active contributor. What you'll be doing: Through cross-team collaboration with Product Management and Design, define the roadmap that makes up the Relationship Intelligence engine and features. Lead, coach, mentor and inspire a team that owns applications that are critical to the success of our customers and our business. Own the delivery of a delightful, reliable platform and user experience to our users around the world through rapid cycles of development and iteration. Lead Agile processes like daily standups, sprint plannings, demos and retrospectives. Champion AI tools and best practices, keeping current with the rapidly changing landscape, in order to enable high degrees

  • Senior Software Engineer

    Barcelona, Spain

    unspecified Salary not disclosed

    Senior Software Engineer Barcelona, Spain With our growing customer base and our expansion into new markets and use cases, we have more to build than ever at Affinity as we execute on our vision to put relationship intelligence at every professional's fingertips. As a Senior Software Engineer in the Identity Access Management & Integrations Team , you'll have the opportunity to push our product and platform in new directions while also shaping the next iterations of the features our customers already love. You will be one of our first team members in our brand-new Barcelona office . You'll help drive the technical roadmap and implementation of our Internal and External API layers, our 3rd party integration platform and access management systems. We're looking for a high-velocity engineer who thrives in dynamic environments-someone who can rapidly prototype end-to-end solutions, iterate quickly, and deliver measurable customer impact. From high-performing APIs to backend algorithms, integration frameworks, to guaranteeing data privacy with access management rules, you'll hone your skills across multiple domains while helping to drive forward the Affinity product and vision. Location: Barcelona, Spain For this role, we're embracing a hub-hybrid model, designed to balance flexibility with meaningful in-person collaboration. Team members are expected in-office 2-days per week. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team. In this role, you will: Own product areas that are essential to the success of our customers and our business. Collaborate with world-class engineering, product, and

  • Strategic Customer Success Manager

    New York, NY

    unspecified $137K-$198K

    Strategic Customer Success Manager New York, NY The Role As a Strategic Customer Success Manager at Affinity, you'll own the full post-sale lifecycle for our largest and most complex strategic enterprise accounts while playing a defining role in how our CS organization operates and scales. In this role you'll drive transformational outcomes for customers, shape the frameworks others rely on, and act as a thought partner to both your customers and our internal teams. This role reports directly to the Director of Enterprise Customer Success. You'll be a senior individual contributor whose influence will extend well beyond your own book of business. What will I be doing? Own a named portfolio of Affinity's largest strategic enterprise accounts, driving transformational business outcomes, commanding C-suite relationships, and securing complex, high-value renewals and expansions Define and lead strategic account plans that connect Affinity's platform to each customer's business objectives Build and maintain deep executive relationships - including regular C-suite engagement - and serve as a visible, trusted thought partner in your customers' organizations Lead community and industry presence initiatives that elevate Affinity's brand and deepen relationships across the private capital ecosystem Serve as the definitive internal voice of the customer - synthesizing patterns across your book and directly influencing product roadmap, GTM strategy, and CS frameworks Define and operationalize CS best practices, renewal frameworks, and expansion playbooks that scale across the team Apply expert-level MEDDPICC and Command of the Message to build multi-stakeholder expansion plays alongside AEs, maintaining consistently high forecast accuracy Formally

  • Senior Customer Success Manager

    New York, NY

    unspecified $112K-$163K

    Senior Customer Success Manager New York, NY The Role As a Senior Customer Success Manager at Affinity, you'll own the full post-sale lifecycle for a portfolio of strategic enterprise accounts. You'll serve as a trusted advisor and internal advocate - building deep relationships, driving measurable business value, and orchestrating the right resources to help your customers succeed. This role is for someone who has mastered the fundamentals of enterprise CS and has proven track record owning complex renewals, expanding executive relationships, and consistently exceeding commercial targets. This role reports directly to the Director of Enterprise Customer Success. You'll be joining a seasoned, collaborative team that is invested in your development and success. What will I be doing? Own a portfolio of strategic enterprise accounts - driving adoption, delivering measurable business value, and securing renewals and expansion revenue Build and execute success plans that reflect a deep understanding of each customer's business objectives, stakeholder landscape, and success metrics Develop multi-threaded relationships across champion and economic buyer levels, and deliver meaningful executive business reviews on a consistent cadence Serve as the voice of the customer internally - synthesizing feedback, flagging risk early, and influencing product direction through structured input Orchestrate cross-functional resources - proactively pulling in product, support, and services teams to resolve escalations, accelerate adoption, and deliver an exceptional customer experience Partner closely with Sales to identify and execute on expansion opportunities, applying MEDDPICC and Command of the Message frameworks with proficiency Forecast with accuracy and run renewal commercials with increasing

  • Senior AI Engineer

    USA (Remote)

    remote $160K-$235K

    Senior AI Engineer USA (Remote) Affinity stitches together billions of data points from massive datasets to create a powerful, accurate representation of the world's professional relationship graph. Based on this data, we offer our users the insights and visibility they need to nurture and tap into the opportunities in their team's network. This role is part of the AI Platform team, which owns the AI services that power Affinity's industry-leading relationship intelligence platform. We extract and retrieve information from billions of structured and unstructured data points to deliver actionable insights to customers. As a Senior AI Engineer , you will collaborate with machine learning engineers, data engineers, software engineers, and product managers to shape the future of private capital's leading CRM platform. You will design and build LLM-powered AI systems that efficiently uncover insights from compelling business interaction data - an exciting and unique opportunity within the industry. In this role, you will: Build RAG systems: Architect, prototype, and deploy RAG pipelines, combining vector search, hybrid retrieval, reranking and contextual compression techniques. Build LLM powered agent systems : Contribute to design and orchestration of multi-agent LLM systems using community frameworks and custom orchestration layers. Solve complex problems : Work on a variety of information extraction, information storage and information retrieval problems for both structured and unstructured data. Collaborate cross-functionally : Partner with cross-functional (product, infra, data engineering, and software engineering) to build robust, high-scale systems that underlie all of our data processing and ML Operations. Qualifications Don't meet every single

  • Solutions Engineer

    USA (Remote)

    remote $123K-$154K

    Solutions Engineer USA (Remote) Affinity is the relationship intelligence CRM trusted by private equity, venture capital, and investment banking professionals to manage their most valuable asset: relationships. Our platform transforms how deal teams source opportunities, manage pipelines, and accelerate deal flow by automatically capturing and organizing relationship data. With our 72-hour implementation and AI-powered insights, we're redefining what's possible in private capital markets. The Role Affinity is the relationship intelligence platform built for the way private equity, venture capital, and growth equity firms actually work. Our customers don't just need a CRM, they need a system that understands their network, surfaces the right relationships at the right time, and turns proprietary deal flow into a competitive advantage. As a Solutions Engineer, you sit at the center of that story. You're the person who makes the complex feel simple by translating Affinity's platform capabilities into clear, compelling narratives for PE and VC deal teams, while ensuring every proof of concept, integration, and technical conversation moves a deal forward. You'll report to the Manager of Solutions Engineering and work closely with AEs, Customer Success, Product, and Engineering. SEs act as the connective tissue across the go-to-market organization. What You'll Do Technical Pre-Sales Own the technical sales motion for Growth, Mid-Market, and Strategic opportunities from first demo to signed contract. Deliver differentiated, persona-driven demos for PE/VC deal teams that connect Affinity's capabilities to how they source, manage, and close deals. Lead discovery conversations to uncover technical requirements, integration needs, and security considerations early

  • Data Analyst

    Barcelona, Spain

    unspecified Salary not disclosed

    Data Analyst Barcelona, Spain The Role As a Data Analyst , you'll help our customers get up and running on Affinity by importing their data and setting up the platform to support their workflows. You'll work closely with our Onboarding, Implementation, and Customer Success teams, and play a key role in communicating directly with customers to gather requirements, set expectations, and deliver clear, actionable reports that demonstrate the value of their data setup. What you'll do: Import and transform customer CSV data into Affinity and configure tables, lists, and fields so that customers can hit the ground running. Manage the data import queue with discipline - tracking status, ETA, priority, and next steps for every import. Clean, deduplicate, and validate data to ensure high-quality imports. Work with Onboarding and Implementation teams to map customer data to Affinity's data model. Lead requirements-gathering conversations with customers to understand their data structures, workflows, and reporting needs. Translate customer requirements into well-structured data configurations and reports that align with their business goals. Build and deliver clear reports and dashboards for customers that surface key insights from their imported data. Communicate proactively with customers to clarify data formats, align on timelines, and keep stakeholders informed throughout the onboarding process. Leverage AI tools to automate and templatize repeatable workflows. What we're looking for: Don't meet every single requirement? At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, we encourage you to apply anyways. Excel / Google

  • Software Engineer II

    Barcelona, Spain

    unspecified Salary not disclosed

    Software Engineer II Barcelona, Spain With our growing customer base and our expansion into new markets and use cases, we have more to build than ever at Affinity as we execute on our vision to put relationship intelligence at every professional's fingertips. As a Software Engineer II in the Identity Access Management & Integrations Team , you'll have the opportunity to push our product and platform in new directions while also shaping the next iterations of the features our customers already love. You will be one of our first team members in our brand-new Barcelona office . You'll help drive the technical roadmap and implementation of our Internal and External API layers, our 3rd party integration platform and access management systems. We're looking for a high-velocity engineer who thrives in dynamic environments-someone who can iterate quickly, build backend applications and deliver measurable customer impact. From high-performing APIs to backend algorithms, integration frameworks, to guaranteeing data privacy with access management rules, you'll hone your skills across multiple domains while helping to drive forward the Affinity product and vision. Location: Barcelona, Spain For this role, we're embracing a hub-hybrid model, designed to balance flexibility with meaningful in-person collaboration. Team members are expected in-office 2-days per week. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team. In this role, you will: Build and release features in product areas that are essential to the success of our customers and our business. Work with world-class

  • Senior Product Manager, CRM

    USA (Remote)

    remote $160K-$231K

    Senior Product Manager, CRM USA (Remote) Affinity is a relationship intelligence platform that helps dealmakers find, manage, and close more deals by leveraging the power of their network. We use technology to amplify human relationships by providing data and insights that enable people to connect and take action with confidence. At Affinity, you'll have the opportunity to fundamentally change the way people leverage their relationships to do business. As a Senior Product Manager , you'll be part of a talented team of PMs owning product definition, development, and strategy for the CRM product, Affinity's core and most highly-used product. You'll define the product roadmap for your area of ownership and collaborate with cross-functional teams throughout the product development lifecycle, conducting user research, leading teams through design and engineering sprints, defining and studying analytics, and shipping Affinity's next great idea. In this role, you'll own a wide, business-critical set of capabilities at the heart of Affinity's CRM, the tools that dealmakers use every day to source, track, and close their most important deals. You'll be accountable for a large, mature surface area while driving what may be the most exciting AI opportunity in the product: building on Affinity's foundation as a self-building CRM to deliver the kind of ambient, AI-driven intelligence that dealmakers are increasingly expecting. The role demands flexibility, tailoring solutions across multiple personas and markets as Affinity continues to expand. This is a high-impact, high-complexity ownership area at the center of Affinity's CRM experience. You're excited about this opportunity

  • Senior Machine Learning Engineer, AI Platform

    San Francisco, CA; USA (Remote)

    remote $160K-$235K

    Senior Machine Learning Engineer, AI Platform San Francisco, CA; USA (Remote) Affinity stitches together billions of data points from massive datasets to create a powerful, accurate representation of the world's professional relationship graph. Based on this data, we offer our users the insights and visibility they need to nurture and tap into the opportunities in their team's network. This role is part of the AI Platform team, which owns the AI services that power Affinity's industry-leading relationship intelligence platform. We extract and retrieve information from billions of structured and unstructured data points to deliver actionable insights to customers. As a Senior Machine Learning Engineer , you will collaborate with data engineers, software engineers, and product managers to shape the future of private capital's leading CRM platform. You will design and build AI systems that efficiently uncover insights from compelling business interaction data - an exciting and unique opportunity within the industry. This is an applied machine learning position with a strong emphasis on engineering, rather than research. You will play a key role in advancing our ML Engineering capabilities, particularly in information retrieval and eventually recommendation systems. What you'll be doing: Own the full ML lifecycle : Take projects from ideation to production, including feature engineering, model selection, deployment, and model observability and evaluation. Translate business needs into ML solutions : Gather product requirements and translate them into robust ML system design requirements. Build recommendation and ranking systems : Architect and launch ranking and recommendation infrastructure from scratch, initially via

  • Customer Success Operations Analyst

    Canada (Remote)

    remote CAD 68K-85K

    Customer Success Operations Analyst Canada (Remote) The Role Do you want to work at a high-growth company where your impact is seen and rewarded? Are you looking for the autonomy to do your best work? We are seeking a Customer Success Operations Analyst to accelerate revenue growth and enable us to scale. This role will report to the Customer Success Operations Manager. As a member of the Revenue Operations team, you will take ownership of critical systems and processes that power our Go-To-Market strategy, with a particular focus on quoting and renewal workflows and the tools that enable our Customer Success team to operate effectively. This is a role for someone who thrives on solving complex problems independently, isn't afraid to dive deep into unfamiliar systems, and takes pride in building things the right way. You'll often be the subject matter expert in the room, and that's exactly how we want it. We're an AI-forward company, and we're looking for someone who shares that mindset. You should be curious, optimistic, and able to speak to how you've been using AI tools in your work or for independent learning. What you'll be doing Serve as the primary point of contact for quoting and renewal support on the CS side, troubleshooting issues in Salesforce and our quoting tools, managing cases promptly, and ensuring a seamless quote-to-close process Help shape the CS tech stack of the future, whether that means optimizing existing tools, sunsetting what isn't working, or experimenting with new approaches that

  • Assistant Controller

    San Francisco, CA

    unspecified $158K-$198K

    Assistant Controller San Francisco, CA Affinity is seeking a technically strong and operationally minded Assistant Controller to join our Accounting team reporting to the Controller. We're looking for someone who started their career in the Big 4 and transitioned into corporate, bringing that foundation with them. Along the way, you've driven process improvements, led system implementations, and never been afraid to roll up your sleeves. You've also built and managed lean, high-performing teams and know what it takes to scale people and process together. Your experience reflects where we are today as a business, and just as importantly, where we're headed. This role will be instrumental in owning our technical accounting, financial reporting, and the controls infrastructure that supports a scaling SaaS business. The Assistant Controller will take meaningful ownership of complex accounting areas across all entities, serve as a key contributor to the monthly close process, and partner with external auditors. What You'll Own Technical Accounting: Own US GAAP research and application across revenue recognition (ASC 606), stock-based compensation (ASC 718), capitalized software (ASC 350-40), leases, and other areas as they arise. Close Participation: Serve as a key contributor to the monthly close process across all entities, with primary ownership of technical and financial reporting deliverables. Financial Statement Preparation: Own the preparation of monthly internal financial statements (income statement, balance sheet, statement of cash flows, and statement of equity) and full GAAP financial statements for annual reporting. External Audit: Manage the external audit relationship end-to-end - PBC schedules, fieldwork