Restaurant365 jobs

Solution Partner Manager, Reseller Remote Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! The Solution Partner Manager, Reseller is responsible for driving partner-sourced and partner-influenced pipeline, commercial performance, and relationship health across a portfolio of reseller Solution Partners. This role collaborates closely with Sales, Marketing, Enablement, Billing, RevOps, and Customer Success to recruit and onboard new partners, execute joint go-to-market plans, and govern performance against program tiers and revenue goals. Reporting to the Director, Solutions Partnerships, this role serves as the primary commercial and contractual owner for reseller partners while reinforcing clear swim lanes with direct Sales and Partner Success Managers (PSMs). The Solution Partner Manager, Reseller is responsible for driving partner-sourced and partner-influenced pipeline, commercial performance, and relationship health across a portfolio of reseller Solution Partners. This role collaborates closely with Sales, Marketing, Enablement, Billing, RevOps, and Customer Success to recruit and onboard new partners, execute joint go-to-market plans, and govern performance against program tiers and revenue goals. Reporting to the Director, Solutions Partnerships, this role serves as the primary commercial and contractual owner for reseller partners while reinforcing clear swim lanes with direct Sales and Partner Success Managers (PSMs). Restaurant365 is

Manager, Renewals Mexico City Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! The Renewal Manager leads the Renewal Desk and owns renewal governance, forecast accuracy, and process discipline across Enterprise, Mid-Market, and Digital Success (DST) segments. This leader ensures renewal predictability, contraction visibility, and scalable automation execution while partnering closely with Sales and Customer Success leadership. This role carries operational authority over renewal forecast accuracy and renewal process compliance. This role is based in Mexico City and follows a hybrid schedule (2-3 days per week in the office). As the position supports U.S. operations, team members may be required to work on certain Mexico holidays based on business and operational needs. The Renewal Manager leads the Renewal Desk and owns renewal governance, forecast accuracy, and process discipline across Enterprise, Mid-Market, and Digital Success (DST) segments. This leader ensures renewal predictability, contraction visibility, and scalable automation execution while partnering closely with Sales and Customer Success leadership. This role carries operational authority over renewal forecast accuracy and renewal process compliance. This role is based in Mexico City and follows a hybrid schedule (2-3 days per week in the office). As the position supports U.S. operations,

Account Executive, Mid Market Remote Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! Do you thrive in an environment where you can focus on winning and being the best? When you have determined your end goal, are you tenacious in achieving it and will stop at nothing to arrive at the destination? Are you equally comfortable with thinking introspectively and talking through a process with your peers? Do you tend to be impatient and restless, and will juggle your workload in a manner that may confuse others since you can change what you are working on in an instant? Does your natural embrace of change drive your ability to work on many projects simultaneously and happily? Do you thrive in an environment where you can focus on winning and being the best? When you have determined your end goal, are you tenacious in achieving it and will stop at nothing to arrive at the destination? Are you equally comfortable with thinking introspectively and talking through a process with your peers? Do you tend to be impatient and restless, and will juggle your workload in a manner that may confuse others since you can

Senior Growth Marketing Engineer Irvine, CA Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! ***This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. *** The Digital Advertising Manager is responsible for leading the strategy, execution, and optimization of Restaurant365's paid media and digital advertising initiatives across all key channels. In this role, the Manager will drive full-funnel performance marketing efforts-from demand creation to conversion optimization-and play a key part in shaping the go-to-market strategy across segments. This position represents an elevation in scope from tactical campaign execution to end-to-end ownership, cross-functional leadership, and measurable revenue contribution. This role serves as the hands-on lead for all paid advertising efforts and is designed for high-impact individual contribution with strategic ownership. Over time, the role may evolve into a player-coach function as the paid media team expands. ***This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. *** The Digital Advertising Manager is responsible for leading the strategy, execution, and optimization of Restaurant365's paid media and digital advertising initiatives across all

Senior Manager, Pricing Analytics Mexico City Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! The Senior Manager of Pricing Strategy & Analytics spearheads data-driven pricing initiatives and supports the development of monetization strategy. This role is responsible for identifying pricing opportunities across the product portfolio. It requires analytical rigor with strategic insight to optimize pricing models, working cross-functionally to ensure pricing decisions are informed by market research, customer feedback, and financial analysis. The mission is to help scale revenue by fine-tuning how products are priced and packaged, using analytics to drive continuous improvement. The Senior Manager of Pricing Strategy & Analytics spearheads data-driven pricing initiatives and supports the development of monetization strategy. This role is responsible for identifying pricing opportunities across the product portfolio. It requires analytical rigor with strategic insight to optimize pricing models, working cross-functionally to ensure pricing decisions are informed by market research, customer feedback, and financial analysis. The mission is to help scale revenue by fine-tuning how products are priced and packaged, using analytics to drive continuous improvement. Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office

Sales Development Representative 1 Austin, TX Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! How you'll add value: - Generate new business prospects to drive Restaurant365's expansion. - Collaborate with an Account Executive to meet shared monthly sales targets - Connect with restaurant professionals via phone, email, and various channels to comprehend their challenges and pinpoint potential solutions. - Exercise the freedom to go beyond your designated role, contributing to Restaurant365's overall success - Formulate targeted lists, calling strategies, and messaging that cultivate opportunities for new business - Execute daily tasks, including: - Thorough pre-call research and planning - Conduct a high volume of daily calls - Follow up with past contacts - Maintain accurate records in Salesforce What you'll need to be successful in this role: -

Solutions Engineer 3 Remote Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! As a Solutions Engineer, you will work closely with the sales team in both demonstrating the Restaurant365 platform and configuring products for other users. You will have a role in the transmission of future development from the product team to the sales team. Your expert product status will be used in answering technical “how to” questions for prospective customers as well as assisting the sales team with 'as needed' questions, research, and/or projects. As a Solutions Engineer, you will work closely with the sales team in both demonstrating the Restaurant365 platform and configuring products for other users. You will have a role in the transmission of future development from the product team to the sales team. Your expert product status will be used in answering technical “how to” questions for prospective customers as well as assisting the sales team with 'as needed' questions, research, and/or projects. Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch

Salesforce Administrator Mexico City Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! Restaurant365 is looking for a DevOps Engineer to join the Enterprise Technology team and support the growing platform that hosts internally built ClaudeAI applications. Working alongside the Senior DevOps Engineer, you will help build andmaintain Azure infrastructure, CI/CD pipelines, and security controls that enable businessusers to deploy and share AI-powered tools. This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. This is an excellent opportunity to deepen yourcloud and DevOps expertise while working on a high-visibility initiative at the intersection ofenterprise infrastructure and applied AI. Restaurant365 is looking for a DevOps Engineer to join the Enterprise Technology team and support the growing platform that hosts internally built ClaudeAI applications. Working alongside the Senior DevOps Engineer, you will help build andmaintain Azure infrastructure, CI/CD pipelines, and security controls that enable businessusers to deploy and share AI-powered tools. This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. This is an excellent opportunity to deepen yourcloud and DevOps expertise while working on a high-visibility initiative at the intersection

VP, Payroll Operations and Services Irvine, CA Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! ***This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; Bay Area, CA; Denver, CO; or Akron, OH. *** Restaurant365 is one of the fastest-growing SaaS platforms in the restaurant industry, and our payroll operations are scaling to match. We're looking for a Vice President of Payroll Operations and Services to own the end-to-end infrastructure that keeps payroll running accurately, compliantly, and reliably for thousands of restaurant operators nationwide. This is a high-impact, high-visibility leadership role. You'll build and refine the operational systems, compliance frameworks, and team structures that protect our customers and enable the company to scale. You'll work closely with Product, Finance, Legal, and Customer Success - and serve as the primary customer voice for payroll operations, ensuring our clients experience the reliability, transparency, and service quality they depend on. If you've spent your career building payroll operations at scale in a SaaS environment and you're ready to own the whole function, this role was built for you. ***This role requires a hybrid work schedule based out

Senior DevOps Engineer Mexico City Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! Restaurant365 is seeking a Senior DevOps Engineer to lead the design, buildout, and operational ownership of our Azure cloud infrastructure supporting internally developed Claude AI applications. This role is the technical cornerstone of a new initiative enabling business users across the organization to build, host, and securely share AI-powered applications. You will own the full lifecycle from infrastructure provisioning and CI/CD pipeline design through change management, security governance, and production operations. This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. This role is a strong fit for someone who enjoys owning cloud platform architecture, strengthening security and governance, improving CI/CD and operational standards, and helping internal teams bring business applications into production in a scalable and supportable way. The role sits at the intersection of DevOps, internal platform engineering, and applied AI enablement. Restaurant365 is seeking a Senior DevOps Engineer to lead the design, buildout, and operational ownership of our Azure cloud infrastructure supporting internally developed Claude AI applications. This role is the technical cornerstone of a new initiative enabling business users

DevOps Engineer Mexico City Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! Restaurant365 is looking for a DevOps Engineer to join the Enterprise Technology team and support the growing platform that hosts internally built ClaudeAI applications. Working alongside the Senior DevOps Engineer, you will help build andmaintain Azure infrastructure, CI/CD pipelines, and security controls that enable businessusers to deploy and share AI-powered tools. This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. This is an excellent opportunity to deepen yourcloud and DevOps expertise while working on a high-visibility initiative at the intersection ofenterprise infrastructure and applied AI. Restaurant365 is looking for a DevOps Engineer to join the Enterprise Technology team and support the growing platform that hosts internally built ClaudeAI applications. Working alongside the Senior DevOps Engineer, you will help build andmaintain Azure infrastructure, CI/CD pipelines, and security controls that enable businessusers to deploy and share AI-powered tools. This role focuses on enterprise-facing applications and internal stakeholder enablement and does not support customer-facing product infrastructure. This is an excellent opportunity to deepen yourcloud and DevOps expertise while working on a high-visibility initiative at the intersection

Support Specialist Mexico City The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform through tickets, live chat, and other inbound channels. You will troubleshoot a mix of workflow, configuration, and data-related issues, guide customers through best practices, and partner with other teams to drive durable solutions. Depending on business needs, you may have a primary product focus, but the core expectations and success profile for this role are consistent across Support. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume SaaS support environment. The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform through tickets, live chat, and other inbound channels. You will troubleshoot a mix of workflow, configuration, and data-related issues, guide customers through best practices, and partner with other teams to drive durable solutions. Depending on business needs, you may have a primary product focus, but the core expectations and success profile for this role are consistent across Support. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume SaaS support environment. How you'll add value: Customer Support & Troubleshooting - Support customers via tickets and chat along with other inbound channels, providing clear, empathetic, and solution-oriented assistance. - Ask targeted questions to quickly understand the customer's goal, environment, and constraints, then narrow to a clear problem statement. - Diagnose and resolve common workflow, configuration, and data-related issues across assigned product areas. - Guide customers through

Support Specialist, Non Technical Mexico City The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform. You'll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume support environment. The Support Specialist helps Restaurant365 customers resolve questions and issues across the R365 platform. You'll support customers through tickets, live chat, and phone calls, guiding them through workflows, resolving common issues, and escalating complex cases when needed. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, high-volume support environment. How you'll add value: - Support customers via tickets, live chat, and outbound phone - Ask targeted questions to quickly understand and resolve customer issues - Guide customers through Restaurant365 workflows and best practices - Troubleshoot common issues using support tools and knowledge base resources - Escalate complex issues to the appropriate team with clear notes and context - Manage a personal ticket queue while meeting SLA and quality expectations - Participate in live chat rotations - Identify recurring issues and suggest documentation improvements - Demonstrate reliable and punctual attendance across assigned shifts, including remote or hybrid setups, while ensuring clear and timely communication with management regarding availability, scheduling changes, or unforeseen delays - particularly when supporting customers across multiple time zones - Other duties as assigned What you'll need to be successful in

Account Executive, Commercial Sales (Orange County/Los Angeles, CA) Irvine, CA Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! As an Account Executive, Commercial Sales, you will be responsible for selling R365 Accounting and Operations Platform to 1 to 8 location restaurant groups. This is an outside sales position in the Orange County & Los Angeles, CA Area and will require weekly customer visits within the territory. All applicants are required to live within this target market region. As an Account Executive, Commercial Sales, you will be responsible for selling R365 Accounting and Operations Platform to 1 to 8 location restaurant groups. This is an outside sales position in the Orange County & Los Angeles, CA Area and will require weekly customer visits within the territory. All applicants are required to live within this target market region. Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class”

Director, People Business Partner Austin, TX/Akron, Ohio/Irvine, CA Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! The Director, People Business Partner is a senior People leader responsible for shaping and operationalizing the People Business Partner model at Restaurant365. This role serves as a strategic advisor to executives and senior leaders, leads and guides the PBP team, and builds scalable processes, playbooks, and best practices that strengthen how People partners support the business. This leader will align workforce, talent, organization, and leadership strategies to business priorities across multiple functions and growth stages. The role is both strategic and hands-on-setting direction for the PBP function while also rolling up sleeves to directly support executives and critical client groups as needed. The Director will drive consistency, rigor, and measurable outcomes across workforce planning, organization design, talent management, performance, employee relations, compensation partnership, people analytics, and change leadership while helping R365 scale in a practical, people-centered way. The Director, People Business Partner is a senior People leader responsible for shaping and operationalizing the People Business Partner model at Restaurant365. This role serves as a strategic advisor to executives and senior leaders, leads and guides the PBP team,

Site Reliability Engineer II Austin, TX/Akron, Ohio/Irvine, CA Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. The Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365's cloud infrastructure and applications. Qualified candidates will demonstrate growing expertise in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform. This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH. The Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365's cloud infrastructure and applications. Qualified candidates will demonstrate growing expertise in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform. Restaurant365

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