Upgrade jobs

Program Manager II, Forward Logistics Enablement, Cloud Supply Chain Atlanta, GA, USA; +2 more A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. As a Logistics Enablement Program Manager in the GCL Logistics Enablement (LENS) team, you will be a part of our global builds and upgrades operations, manage new build deployments, and oversee Third-Party Logistics (3PL) partner teams across our data centers globally. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $132000 - $190000 (USD) + 15% bonus target + bonus

Program Manager II, Customer Experience Operations, Google Store Mountain View, CA, USA A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. As a Program Manager, you will be responsible for GStore/Fi customer interactions, directly responsible for the strategy, oversight, execution and evolution of multiple projects. Google Store is our omnichannel, global retailer, leveraging the best of Google to help customers experience our award-winning devices and services. Our team is responsible for a vast portfolio that supports the entire customer journey, from product discovery to upgrading their next device. This portfolio includes the My Pixel app distributed with every Pixel phone, the Google Store global eCommerce platform, our leading edge retail point-of-sale system, and AI-driven algorithms for customer lifecycle management. The Store team applies Google's AI to solve complex, real-world problems across our growing global footprint of online and brick-and-mortar storefronts. This ranges from AI-enhanced site operations to agentic AI shopping assistance, ensuring a seamless and intelligent experience at every touchpoint. The Store team is committed to providing

Accountant 3-Fin BENGALURU, KARNATAKA, India, IN Global Accounting Controllers (GAC) is a key part of Oracle's Global Controllers Organization. This progressive and innovative team comprises a dynamic group of finance professionals responsible for Oracle's US GAAP Accounting and Reporting. Role : Perform activities that assist accurate and periodic on time book close for assigned countries, reconcile balance sheet accounts, resolve outstanding open items to help in ensuring correctness of financial statements and support various reporting requirements The candidate must be CA/CMA with 3 to 6 Years experience or, B'COM/M'COM, MBA with 8 plus Years of experience in Accounting and Finance Key Activities: Month/Quarter close activities Data Center Accounting Audit support Lead/Participate in Global Projects Test process changes due to system upgrades. Contribution to process/reconciliation improvements Partner with the people globally to ensure a unified global approach to Close Management, Global Reporting, and ongoing Financial Data management. Work in a team for analyzing key operational activities identifying more effective and efficient mechanisms of delivery through Cloud technology and automation. Training New Joiners Will act as SPOC for regional/country specific project/troubleshooting. Behavioral competencies: Self-Driven and Result Oriented Good communication skills Team player Ability to collaborate well with various stakeholders across the world Innovative and Fiduciary mindset As a member of the finance division, you will assist in accounting functions which may include general ledger, accounts payable, accounts receivable, fixed assets, and inter-company transactions. Maintain the general ledger to include the preparation of journal entries, analysis, reconciliation and reporting. Maintain and implement general

Network Engineer - Cloud BGP OSPF Singapore, SG What You'll Do As a Principal Network Development Engineer within Oracle Cloud Infrastructure (OCI) Network Reliability Engineering (NRE), you will help ensure the reliability, scalability, and operational excellence of one of the world's largest cloud networks. You will work on complex network infrastructure challenges, develop automation to improve operational efficiency, and collaborate across engineering and operations teams to deliver highly available cloud services. Key Responsibilities - Maintain and improve the availability, performance, and reliability of OCI network services. - Diagnose, troubleshoot, and resolve complex network incidents across large-scale cloud environments. - Design and develop automation and tooling to eliminate repetitive operational tasks and prevent recurring issues. - Review and contribute to network architecture, service design, and lifecycle management initiatives. - Participate in network deployment, expansion, and upgrade projects. - Support engineering, operations, and partner teams during incident response and service restoration activities. - Lead operational excellence initiatives, including runbook development, process improvement, and operational readiness reviews. - Mentor engineers, support onboarding efforts, and contribute to technical interviews and hiring activities. - Represent the team in cross-functional reviews, governance meetings, and vendor engagements. Technical Qualifications Networking - Expert-level knowledge of routing and networking protocols including BGP, OSPF, IS-IS, TCP/IP, IPv4, IPv6, DNS, DHCP, and MPLS. - Strong hands-on experience with at least three of the following technologies: - Juniper - Cisco - Arista - InfiniBand - Firewalls - Data center switching platforms - Circuit management technologies - Proven ability to analyze network telemetry,

Manufacturing Software / Control Engineer Tempe, AZ, United States Company Description: AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok . Job Description: •As Software / Control Engineer, you are responsible for basic configuration and programming per AbbVie's change management procedures for the manufacturing process, utilities and facilities control systems. This position performs system troubleshooting during and outside business hours as necessary. Responsible for the maintenance of assigned site operations technologies (OT) systems per applicable departmental procedures. Responsibilities Develop basic control configuration or programming in accordance with the design documents to meet the functional requirements. Provide first line technical support to Project Engineers, Maintenance, Production and Technical Operation personnel in automation related problems as need arises. Provides training for OT Systems users in automation technologies and process control applications. Diagnose and troubleshooting Control System hardware, software, and networking issues, replace defective components as needed. Perform site OT systems (PLC's, SCADA, and Data Historian) upgrades and data migrations activities. Develop and execute qualification protocols plus associated technical documentation like System's Functional and\or Design Specifications following OT Systems lifecycle

Associate Systems Support Engineer 3610 Accendra India At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Associate Systems Support Engineer (Windows/VMware) Job Description : Our innovative company is looking to fill the role of Windows Administrator. Day to day activities include developing and documenting system specifications, implementing hardware and OS, maintaining high operational uptime stringent SLAs, coordinating with applications and database teams and other operational and project-based tasks. ESSENTIAL JOB FUNCTIONS: Have a good understanding of Windows Server operating systems and be able to apply that knowledge to manage and maintain windows environment Perform systems administration and operation of windows based systems Operate, administer, and upgrade computer systems, devices, and software Deploy software which includes scheduling, executing, and troubleshooting the deployment of software applications Deploy security patches which includes scheduling, executing, and troubleshooting the deployment of security patches Provide certificate management services Provision and deliver computer systems and services Maintain computer systems in a fully operational state through monitoring, alerting troubleshooting, and performing repair and restoration activities to a compliant operational state Strong communication and interpersonal skills to interact with a diverse user community in quick-response situations and

Senior Technical Architect - Communication Cloud India - Bangalore The Senior Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for optimally solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Communication Cloud industry solutions.As a Technical Architect, you will become a deep product expert with Retail Execution applications, and work closely with our sales and delivery teams to ensure customer success. Responsibilities: Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners Guide our customers, partners, and implementation teams on how best to implement digital transformatxion with the Salesforce platform using Salesforce Industries. Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools. Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs. Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems. Work closely with Delivery Managers, Solution Architects,

Expert DevOps Engineer - SAP Cloud Infrastructure Lifecycle Management Team - Sofia, BG Region Europe | Country Bulgaria | Internal Posting Location Sofia We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. The role: We are looking for an Expert DevOps Engineer (f/m/d) who combines deep technicalexpertise with hands-on leadership to join our Lifecycle Management team in Sofia. In this role, you will act as the technical anchor for the team, driving decisions acrosssystems, shaping how platform components are owned and evolved, and enabling theteam to operate with autonomy. You will go beyond system-level work, influencing architecture, lifecycle strategy, andcross-team alignment, while remaining hands-on in solving complex technical challenges. What you'll do: Take end-to-end ownership of complex, cross-cutting platform systems,including CI/CD platforms, Kubernetes shared components, and automation tooling Act as the technical anchor for the team, guiding architecture-level andsystem-level decisions Define and drive lifecycle strategies at scale (versioning, upgrades,deprecation, reliability standards) across multiple systems Lead the takeover of systems from other teams and establish c

Salesforce Technical Architect, Consumer goods (REX or TPM or CG Cloud exp mandatory) India - Bangalore; India - Hyderabad Job Description: The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for optimally solutioning the enterprise application E2E, designing and building the Salesforce Industry-specific Retail & Consumer Goods industry solutions. As a Technical Architect, you will become a deep product expert with Retail Execution or Trade promotion management applications , and work closely with our sales and delivery teams to ensure customer success. Responsibilities: Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying. Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap. Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries. Establish trust with the customer's leadership, promoting and/or implementing standard processes with SFI and Salesforce Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the Force.com platform and integration tools. Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs. Successfully create

Data Center Operations Site Lead, JoinOCI Ashburn, VA, United States, US Independently responsibility for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics-directing component upgrades and infrastructure changes to optimize data center efficiency and stability. Key Responsibilities Data Center Site Portfolio Management: -Independently responsibility for at least one and occasionally multiple Data Centers. Performance Monitoring and Analysis: -Leads performance trend analyses related to capacity, temperature, availability, cleanliness, and other aspects. Identifies significant patterns, and suggests operational improvements. -Proactively monitors facility health at all times (power, cooling, security) and develops and implements major enhancements. -Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), lead significant improvement projects, and ensure alignment with strategic objectives. Issue Management and Automation: -Leads the on-the-ground resources to resolve incidents and performs accurate communication on execution. -Oversees and provides support for escalated complex technical issues. -Triages and/or escalates issues, and implements advanced automation, scheduling, and monitoring tools to mitigate potential problems effectively. -Identifies, documents,

Site Lead, Data Center Operations, JoinOCI Phoenix, AZ, United States, US Independently responsible for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics-directing component upgrades and infrastructure changes to optimize data center efficiency and stability. Key Responsibilities Data Center Site Portfolio Management: -Independently responsible for at least one and occasionally multiple Data Centers. Performance Monitoring and Analysis: -Leads performance trend analyses related to capacity, temperature, availability, cleanliness, and other aspects. Identifies significant patterns, and suggests operational improvements. -Proactively monitors facility health at all times (power, cooling, security) and develops and implements major enhancements. -Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), lead significant improvement projects, and ensure alignment with strategic objectives. Issue Management and Automation: -Leads the on-the-ground resources to resolve incidents and performs accurate communication on execution. -Oversees and provides support for escalated complex technical issues. -Triages and/or escalates issues, and implements advanced automation, scheduling, and monitoring tools to mitigate potential problems effectively. -Identifies, documents,

Principal Electrical Engineer- Data Center Design and Innovation United States, US Oracle Cloud Infrastructure (OCI) is building the next generation of gigawatt-scale cloud infrastructure to power AI, high-performance computing, and the world's most demanding enterprise workloads. We are seeking innovative Mechanical Engineers to lead the development of next-generation data center designs focused on scale, availability, speed, and operational efficiency. In this role, you will drive the mechanical architecture and product strategy behind OCI's rapidly expanding global data center footprint. You will be at the forefront of evaluating and deploying advanced cooling technologies, airflow strategies, and mechanical systems capable of supporting hyperscale and GW-scale infrastructure growth. You will collaborate across multidisciplinary engineering, operations, supply chain, manufacturing, and external partner teams to define the future of OCI mechanical infrastructure. This is a highly visible technical leadership role with direct influence on design standards, product roadmaps, and long-term infrastructure strategy. Budgets and Efficiency: -Leads the implementation of energy efficient solutions to optimize design of heat rejection systems and minimize losses. -Spearheads the evaluation of, provides consultation on the efficiency of, and evaluates self-build programs. -Distills and articulates architectural tradeoffs in terms of key metrics (e.g., feasibility, performance, cost, risk, and schedule) to drive upgrades to efficiency. -Leverages deep, cross-functional knowledge to lead team activity. Infrastructure Design and Development-Capacity Delivery: -Drives the next generation of mechanical designs for OCIs GW scale delivery Drives the delivery of infrastructure capacity for Oracle Cloud. -Architects solutions to enable capacity across cloud offerings. Infrastructure Design and Development-Infrastructure Development:

Technical Architect - Tableau India - Mumbai Role Overview Experience: 12-15+ years overall IT experience, 5+ years Tableau platform experience We are seeking a highly experienced Senior Tableau Architect with strong expertise across Tableau Server, Tableau Cloud, and Tableau Desktop to design, scale, and govern an enterprise analytics platform. This role owns end-to-end Tableau architecture including platform stability, performance, security, governance, and user adoption. Location: Mumbai Key Responsibilities Tableau Platform Architecture (Server & Cloud) - Design and implement enterprise Tableau Server and Tableau Cloud architectures - Lead installation, upgrades, patching, migrations, and Cloud onboarding - Define High Availability (HA), Disaster Recovery (DR), and backup strategies - Perform capacity planning, scalability, and performance tuning - Monitor platform health, usage, and performance using TSM, Admin Views, and logs - Plan and execute Tableau Server to Tableau Cloud or hybrid migration strategies Tableau Server Administration - Configure and optimize Tableau Server processes (VizQL, Backgrounder, Data Engine, Gateway, Repository) - Manage authentication and authorization (AD, LDAP, SAML, OAuth) - Implement row-level security (RLS), project-level permissions, and compliance controls - Troubleshoot production issues and conduct root cause analysis Tableau Cloud Governance - Define governance models specific to Tableau Cloud capabilities and constraints - Manage sites, users, groups, roles, and content lifecycle - Ensure data security, refresh schedules, and extract encryption - Monitor Cloud usage, performance, and adoption metrics Tableau Desktop & Development Standards - Define and enforce Tableau Desktop development standards and best practices - Review and optimize complex dashboards for performance and usability -

Senior Manager, Data Center Operations West Jordan, UT, United States, US Oversees Data Center Operations across multiple data centers, managing and integrating team performance, operations metrics, and capacity analysis into the broader business line strategy. Directs multiple teams in supporting escalated technical issues, crisis management, and root cause analysis, while standardizing processes and maintaining an accurate knowledge base. Leads new region builds and expansion activities, acting as a senior liaison with project and engineering teams to manage timelines, capacity, and ensure adherence to world-class standards. Guides teams responsible for installations, repairs, inventory, and logistics, enforces standards for component replacements and upgrades, recommends significant purchases, and implements advanced maintenance strategies to optimize data center efficiency and stability. Key Responsibilities Data Center Site Portfolio Management: - Oversees Data Center Operations team across multiple data centers. Performance Monitoring and Analysis: -Oversees multiple teams, integrates operations metrics into broader business line strategy. -Directs performance evaluations for multiple teams, integrates findings into broader business line strategy. -Supervises analysis of physical, power, and cooling capacity for multiple teams, integrates findings into broader business line strategy. -Leads Guides collaboration across functions to support continuous improvement efforts in alignment with industry best practices, and mentors team members. Issue Management and Automation: -Directs multiple teams providing support for escalated complex technical issues. -Proposes and implements advanced strategies for issue triage and leverages automation, scheduling, and monitoring tools to prevent and resolve potential problems. -Identifies, documents, and standardizes issues, processes, and solutions, ensuring consistency and accuracy in the data center

Account Manager, Mid Market, Google for Education New York, NY, USA As a Mid Market Account Manager, you will be the advisor and face of Google for Education for approximately 300 K-12 school districts across the Eastern United States. You will be responsible for driving the end-to-end sales cycle, managing a high-volume territory, and expanding Google's footprint in the classroom and the back office. You will advocate the adoption of next-generation AI tools, hardware, and cloud software, acting as an advocate for Google's impact on teaching and learning.Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $114000 - $165000 (USD) + 15% bonus target + bonus + equity + benefits Learn more about benefits at Google . Act as the primary partner for K-12 school districts, driving full-lifecycle renewals, minimizing churn, and executing comprehensive territory plans to uncover promote and cross-sell opportunities. Drive new business and manage deployments across the Google ecosystem, including securing Chromebook refreshes, upgrading Google Workspace subscriptions, and accelerating Gemini AI usage among educators and administrators. Work closely with channel partners, resellers, and Original Equipment Manufacturers (OEMs) to facilitate seamless hardware and software deployments, ensuring a frictionless purchasing experience for school districts. Deliver compelling, tailored presentations to audiences, from C-level decision-makers to entire auditoriums, translating complex technical concepts into inspiring narratives about educational impact. Design, host, and represent Google at regional customer events and major EdTech conferences to build community, engage stakeholders, and generate sales pipeline. Minimum qualifications: Bachelor's degree

Senior Data Center Operator I Ashburn, VA, United States, US Independently responsibility for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics-directing component upgrades and infrastructure changes to optimize data center efficiency and stability. Key Responsibilities Data Center Site Portfolio Management: -Independently responsibility for at least one and occasionally multiple Data Centers. Performance Monitoring and Analysis: -Leads performance trend analyses related to capacity, temperature, availability, cleanliness, and other aspects. Identifies significant patterns, and suggests operational improvements. -Proactively monitors facility health at all times (power, cooling, security) and develops and implements major enhancements. -Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), lead significant improvement projects, and ensure alignment with strategic objectives. Issue Management and Automation: -Leads the on-the-ground resources to resolve incidents and performs accurate communication on execution. -Oversees and provides support for escalated complex technical issues. -Triages and/or escalates issues, and implements advanced automation, scheduling, and monitoring tools to mitigate potential problems effectively. -Identifies, documents, and

Principal, Data Center Operator Harwood, ND, United States, US Independently responsibility for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics-directing component upgrades and infrastructure changes to optimize data center efficiency and stability. Key Responsibilities Data Center Site Portfolio Management: -Independently responsibility for at least one and occasionally multiple Data Centers. Performance Monitoring and Analysis: -Leads performance trend analyses related to capacity, temperature, availability, cleanliness, and other aspects. Identifies significant patterns, and suggests operational improvements. -Proactively monitors facility health at all times (power, cooling, security) and develops and implements major enhancements. -Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), lead significant improvement projects, and ensure alignment with strategic objectives. Issue Management and Automation: -Leads the on-the-ground resources to resolve incidents and performs accurate communication on execution. -Oversees and provides support for escalated complex technical issues. -Triages and/or escalates issues, and implements advanced automation, scheduling, and monitoring tools to mitigate potential problems effectively. -Identifies, documents, and validates

Data Center Operator Liquid Cooling Ashburn, VA, United States, US Manages operations for a moderately complex data center, monitoring key metrics, addressing routine issues like capacity and cooling, and recommending improvements aligned with industry best practices. Provides support for escalated technical problems, optimizes automation and monitoring tools, documents processes and incident responses, and contributes to continuous improvement projects. Supports new region builds and expansions, collaborates with project teams, and oversees installations, repairs, inventory, and logistics-leading component upgrades and advising on data center purchases and deployments. Key Responsibilities Data Center Site Portfolio Management: -Typically one data center of moderate complexity. Performance Monitoring and Analysis: -Independently monitors and analyzes data center operations, providing insights and recommendations based on metrics. -Analyzes and resolves routine issues (e.g., physical capacity, power capacity, cooling capacity). -Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), contribute to improvement projects, and support alignment with strategic objectives. Issue Management and Automation: -Provides support for escalated complex technical issues. -Triages and/or escalates issues and optimizes the use of automation, scheduling, and monitoring tools to proactively mitigate potential problems. -Identifies, documents, and reviews issues, processes, and solutions, ensuring the data center knowledge base is continually updated. -Executes incident or crisis management protocols in alignment with business continuity plans. -Performs Root Cause Analysis (RCA) following crises or incidents, and updates documentation to capture process improvements. Data Center Expansion Support: -Independently supports new region builds and expansion activities, both onsite and

Data Center Site Lead, JoinOCI Phoenix, AZ, United States, US Independently responsible for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics-directing component upgrades and infrastructure changes to optimize data center efficiency and stability. Key Responsibilities Data Center Site Portfolio Management: -Independently responsible for at least one and occasionally multiple Data Centers. Performance Monitoring and Analysis: -Leads performance trend analyses related to capacity, temperature, availability, cleanliness, and other aspects. Identifies significant patterns, and suggests operational improvements. -Proactively monitors facility health at all times (power, cooling, security) and develops and implements major enhancements. -Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), lead significant improvement projects, and ensure alignment with strategic objectives. Issue Management and Automation: -Leads the on-the-ground resources to resolve incidents and performs accurate communication on execution. -Oversees and provides support for escalated complex technical issues. -Triages and/or escalates issues, and implements advanced automation, scheduling, and monitoring tools to mitigate potential problems effectively. -Identifies, documents, and

Site Lead, Data Center Operations Irving, TX, United States, US Independently responsibility for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics-directing component upgrades and infrastructure changes to optimize data center efficiency and stability. Key Responsibilities Data Center Site Portfolio Management: -Independently responsibility for at least one and occasionally multiple Data Centers. Performance Monitoring and Analysis: -Leads performance trend analyses related to capacity, temperature, availability, cleanliness, and other aspects. Identifies significant patterns, and suggests operational improvements. -Proactively monitors facility health at all times (power, cooling, security) and develops and implements major enhancements. -Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), lead significant improvement projects, and ensure alignment with strategic objectives. Issue Management and Automation: -Leads the on-the-ground resources to resolve incidents and performs accurate communication on execution. -Oversees and provides support for escalated complex technical issues. -Triages and/or escalates issues, and implements advanced automation, scheduling, and monitoring tools to mitigate potential problems effectively. -Identifies, documents, and

Data Center Operations Site Lead San Antonio, TX, United States, US Independently responsibility for one or more data centers, leading performance analyses across key operational areas and proactively monitoring facility health to implement significant enhancements. Drives process improvements by partnering across functions and regions, leads on-the-ground teams in incident resolution, manages escalated technical issues, and utilizes advanced automation and monitoring tools to mitigate risks. Maintains an up-to-date knowledge base, executes incident management protocols, and conducts root cause analysis to improve operations. Oversees new region builds and expansions, serves as the main liaison for expansion projects, and provides oversight for installations, repairs, inventory, and logistics-directing component upgrades and infrastructure changes to optimize data center efficiency and stability. Data Center Site Portfolio Management: Independently responsibility for at least one and occasionally multiple Data Centers. Performance Monitoring and Analysis: Leads performance trend analyses related to capacity, temperature, availability, cleanliness, and other aspects. Identifies significant patterns, and suggests operational improvements. Proactively monitors facility health at all times (power, cooling, security) and develops and implements major enhancements. Partners across functions and regions to identify, measure, and improve processes in alignment with industry best practices (e.g., Lean, Six Sigma), lead significant improvement projects, and ensure alignment with strategic objectives. Issue Management and Automation: Leads the on-the-ground resources to resolve incidents and performs accurate communication on execution. Oversees and provides support for escalated complex technical issues. Triages and/or escalates issues, and implements advanced automation, scheduling, and monitoring tools to mitigate potential problems effectively. Identifies, documents, and validates

Manager, Data Center Operations Abilene, TX, United States, US This role is an onsite role based in Abilene, TX. Oversees Data Center Operations within a single data center or a small region, ensuring alignment with department goals and reporting to upper management. Leads performance evaluation, capacity analysis, and resolving physical, power, or cooling issues; fostering cross-functional collaboration and mentoring the team; managing support for escalated technical problems; and developing standardized processes and incident management protocols. Supports new data center builds and expansions, acts as a liaison with project teams, ensures adherence to world-class standards, and oversees installations, repairs, inventory, and logistics. Develops maintenance strategies and provides input on data center upgrades to maximize efficiency and stability. Key Responsibilities Data Center Site Portfolio Management: -Oversees Data Center Operations team in one data center or a small region containing multiple data centers. Performance Monitoring and Analysis: -Ensures alignment with department goals, and reports to upper management. -Leads the performance evaluation and ensures alignment with department improvements. -Oversees analysis of physical, power, and cooling capacity, and ensures proactive resolution of issues. -Guides collaboration across functions to support continuous improvement efforts in alignment with industry best practices, and mentors team members. Issue Management and Automation: -Manages teams providing support for escalated complex technical issues. -Defines strategies for issue triage and leverages automation, scheduling, and monitoring tools to prevent potential problems. -Identifies, documents, and standardizes issues, processes, and solutions for the data center knowledge base, ensuring alignment with team needs. -Coaches team members to implement

Director, Data Center Operations Harwood, ND, United States, US Oversees operations for one or more sites and teams within a region, setting strategic direction for performance monitoring, network evaluation, capacity analysis, and continuous improvement in close collaboration with executive leadership. Supports complex technical issues and implements advanced automation, incident management, and root cause analysis protocols to ensure operational excellence and knowledge base alignment. Directs new region builds and expansions, acting as the primary liaison with senior project teams to manage resources, timelines, and world-class standards. Manage all aspects of installations, repairs, inventory, and logistics, establish best practices for component upgrades, advise on significant purchases, and drive proactive maintenance strategies to ensure data center efficiency and stability. Key Responsibilities Data Center Site Portfolio Management: -Data Center country leader and typically has responsibility for one or more sites & teams in a region. Performance Monitoring and Analysis: -Sets strategic direction for data center operations performance monitoring, collaborates with executive leadership. -Defines strategic direction for network performance evaluation, collaborates with executive leadership. -Establishes strategic direction for analysis of physical, power, and cooling capacity, in collaboration with executive leadership. -Defines the strategic direction for continuous improvement, collaborates with executive leadership to achieve KPIs and objectives. Issue Management and Automation: -Oversees all aspects of support for escalated complex technical issues across multiple data centers. -Defines and enforces strategies for issue triage, leveraging advanced automation, scheduling, and monitoring tools. -Identifies, documents, and standardizes issues, processes, and solutions, ensuring the data center knowledge base is comprehensive, accurate,

Sr Software Engineer Kansas City, MO, United States, US The role is responsible for designing, deploying, administering, and maintaining mission-critical storage infrastructure, including provisioning, zoning, replication, performance monitoring, troubleshooting, security remediation, compliance support, vendor coordination, and infrastructure lifecycle management activities. The position is responsible for the administration, support, and operational management of mission-critical Federal storage infrastructure, including: Designing, deploying, configuring, and maintaining enterprise SAN environments Administering storage arrays, SAN switches, and supporting infrastructure components Monitoring storage capacity, performance, and availability to ensure operational stability Performing storage provisioning, zoning, masking, and replication activities Troubleshooting storage connectivity, latency, and performance-related issues Supporting VMware, Oracle Linux, Windows, and OLVM storage integrations Maintaining operational procedures, technical documentation, and storage architecture standards Supporting infrastructure upgrades, migrations, patching, and lifecycle management activities Ensuring adherence to Federal operational, security, and compliance requirements Participating in on-call rotations and providing after-hours operational support as required The ideal candidate must possess demonstrated expertise in the following areas: Brocade SAN switch administration Enterprise storage platforms including NetApp, HPE 3PAR, and Dell PowerMax Storage administration across Windows, Linux, VMware, and OLVM environments Automation and scripting utilizing PowerShell, Python, and Unix Shell scripting Security remediation, vulnerability management, and operational compliance Vendor coordination, escalation management, and infrastructure support Ability to provide onsite support within driving distance of the KC/LS data center locations Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided