Customer Care Representative - Talent Pool

Benefits

Parental leave

8 weeks Source: https://www.bostonscientific.com/content/dam/bostonscientific/corporate/citizenship/sustainability/2019_Boston_Scientific_Performance_Report.pdf. source Last checked May 7, 2026.

Non-birth-parent leave

8 weeks Source: https://www.bostonscientific.com/content/dam/bostonscientific/corporate/citizenship/sustainability/2019_Boston_Scientific_Performance_Report.pdf. source Last checked May 7, 2026.

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Care Representative - Talent Pool Warsaw Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. Please note - this is only an opportunity to join our Talent Community, it is not linked to a specific vacancy. About the role Works in line with EMEA Customer Care teams to support achievement of sales growth to plan an increase Customer Satisfaction for Polish customers. Focus on customer support mainly order and returns management, problem solving, complaint handling. Your Responsibilities Will Include: Order management - Perform different transactions in SAP: order booking, price & availability, billing etc. Invoices and credit memos - Create and send documents to customers manually and using special IT platform. Logistics - Monitor the complete delivery processes (e.g. Distribution Center and/or carrier) and arrange special deliveries on request for the Polish market. Returns management and upgrades of devices. Handle service complaints from customers and/or sales representatives from Poland. Daily use of CRM tool (Salesforce) to register all incoming e-mails/requests from customers and sales. Perf

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