Launchdarkly jobs

Senior Manager, IT (Hybrid) Oakland, California, United States About the Job: LaunchDarkly is seeking a Senior Manager, IT (IT Service Desk Engineering) to lead the systems, processes, and people responsible for delivering reliable, scalable internal IT support and endpoint service operations. This role is responsible for managing the service desk engineering function, improving the employee support experience, and building operational processes that help LaunchDarkly scale securely and efficiently. This leader will manage a small (less than 10) global team in the US, Ireland, and India, to guide execution across service desk tooling, endpoint lifecycle processes, support workflows, knowledge management, and service delivery operations. The role requires translating functional plans into operational processes, setting procedures that affect the department, and partnering across Security, People, Workplace, Procurement, and other IT teams to deliver consistent outcomes. They will be successful by building a high-performing team, creating clear operational standards, using AI and data to improve service quality and efficiency, and ensuring day-to-day support operations can scale with company needs. This is a hands-on leadership role for someone who can coach managers and individual contributors, improve systems and processes, and communicate effectively across technical and non-technical audiences. Responsibilities: - Lead the IT Service Desk Engineering function, including team operations, priorities, staffing, performance management, and day-to-day execution across employee-facing IT support services. - Manage the activities globally, with accountability for execution, workforce planning, and operational delivery. - Translate functional plans into operational processes and guide execution across service desk workflows, endpoint provisioning and deprovisioning, device

Consultant - Middleware Remote Malaysia posted: Posted 30+ Days Ago

Manager Remote - USA posted: Posted 8 Days Ago

Corporate Account Executive Singapore posted: Posted 30+ Days Ago

Key Account Manager Remote posted: Posted Today

Full Stack Engineer, Experimentation Remote - US About the Job: LaunchDarkly is seeking a skilled Fullstack Engineer with experience utilizing Golang, React, and Typescript - bonus if you have experience with customer facing data-driven products!. You'll collaborate closely with a cross-functional team of backend, frontend, and fullstack engineers, along with product managers, data scientists, and designers, to help build an experimentation platform that balances power and accessibility. In this role, you'll contribute to the design, development, and maintenance of scalable, performant services using Go and RESTful APIs, and user experiences built with React and TypeScript. You'll have opportunities to take ownership of projects, grow your technical expertise, and help improve the quality and reliability of our systems. We're focused on building a best-in-class experimentation platform that enables customers to run impactful, data-driven experiments with ease and confidence, and we're actively growing the team to deliver on this vision. We are committed to delivering a leading experimentation platform that empowers our customers to run tests and data-driven experiments seamlessly and at scale. We have a robust product roadmap, and we are actively expanding our teams to execute on it. Responsibilities: - Contribute to the design, development, and maintenance of scalable and performant solutions for experimentation and data-driven products, with attention to usability and maintainability. - Collaborate with senior engineers on architectural decisions that impact system scalability and performance. - Lead limited scope features from definition to deployment - Help identify and troubleshoot performance issues and participate in efforts to optimize service

Scrum Master/Deputy PM Remote posted: Posted 30+ Days Ago

Microsoft Cloud Sales, Partner New Recruit Oslo, Norway posted: Posted 30+ Days Ago

Product Marketing Manager Remote - US About the Job: LaunchDarkly is looking for a Product Marketing Manager to help translate our market narrative into pipeline and revenue. You'll work across product launches, content, sales enablement, and GTM experimentation - partnering closely with campaigns, sales, and product to understand what's working, what's not, and what needs to be built. This role blends execution with problem-solving: you'll support the GTM systems and develop the assets that keep the engine running, while diagnosing where it breaks and helping fix it. It's a role for someone who thrives on variety, moves fast, and wants to see their work directly reflected in how a new category lands in market. Responsibilities: - Support product launches across the platform : coordinate timelines, messaging, and sales enablement materials so launches ship on schedule and reps have what they need to sell - Participate in GTM learning loops : partner with campaign and digital marketing teams to execute tests across ads, sales plays, and campaigns; synthesize results and surface findings to inform next steps - Develop content that supports awareness and pipeline : write launch content, blog posts, ebooks, and SEO/GEO-driven assets that reinforce positioning and support demand generation efforts - Maintain messaging consistency : update narrative and messaging across customer touchpoints as positioning evolves, coordinating with sales, campaigns, and product to ensure alignment - Collaborate with sales, enablement, and campaigns : work with AEs and cross-functional partners to identify where deals stall and contribute assets and plays that

Microsoft Power Platform Developer US - Remote (Any location) posted: Posted 17 Days Ago

Technical and Agentic Enablement Lead Remote - US About the Job: LaunchDarkly is seeking a unique combination of someone who can deliver exceptional technical enablement and build the AI systems that scale it. This role sits at the intersection of technical enablement and agentic workflows. You will own the technical enablement program for our Solutions Engineering organization, as well as partner closely with Solutions Architects to ensure technical fluency across the org. In parallel, you will design and deploy AI-powered systems that improve field effectiveness, reduce manual effort, and transform how enablement is delivered. Success in this role requires operating as an AI-native practitioner, embedding AI into how you work, how enablement is delivered, and how the field engages. You will deliver high-impact programs while continuously evolving them into scalable, intelligent systems. Responsibilities: - Own Technical Enablement - Own the design and execution of technical enablement for Solutions Engineering, including onboarding, product launches, competitive positioning, and skills development - Deliver high-impact live, virtual and on demand training, certifications, and workshops - Define competency frameworks and partner with leadership on team development - Expand technical fluency across the broader GTM organization where relevant - Measure and improve readiness through clear performance metrics - Build Agentic Enablement Systems - Design and deploy AI workflows and agents that support technical sellers in their daily workflows (e.g., discovery prep, demo support, objection handling, knowledge retrieval) - Systematically automate repeatable enablement activities to improve scale and consistency - Partner cross-functionally to prioritize, launch, and drive

NPI Launch Coordinator USA - North Carolina - Zebulon posted: Posted 8 Days Ago

Full Stack Engineer, Guarded Releases Remote - US About the Job: LaunchDarkly is looking for an experienced Full Stack Engineer to play a key role in shaping the future of software delivery on the Guarded Releases team. We have multiple full-stack openings on this team, ranging from early-career to mid-level roles. In a world where agents are delivering code faster and more reliably, releasing safely is no longer optional infrastructure; it's a competitive advantage. The Guarded Releases team is focused on making every release safer, faster, and more reliable. Our mission is to redefine how software is released: automating release processes, measuring the real-time impact of feature rollouts, and simplifying debugging when things go wrong. From automated release pipelines to metrics monitoring, error tracking, and fully automated rollbacks, our work ensures every code change is measured, and the entire release process from rollout to issue mitigation is managed for maximum efficiency and reliability. We are solving critical challenges in modern software delivery: reducing the time it takes to detect regressions, automating responses to minimize risk, and eliminating manual effort. We extensively use the products we build, allowing us to create our own ideal release process while shaping the developer experience for teams across the industry. If you're interested in building the systems that help software teams ship safely at scale, we'd love to work with you. Responsibilities: - Collaborate seamlessly with cross-functional partners (product, design, data science, and engineering) to architect and advance our observability products. Leverage your broad experience

IT Service Desk Engineer Ireland About the Job: LaunchDarkly is seeking an IT Service Desk Engineer to deliver a world-class internal technology experience for employees across the company. You'll solve a broad range of technical issues across devices, identity and access, collaboration tools, and business applications, while serving as a trusted partner who helps teams stay productive and secure. Beyond day-to-day support, you'll play a key role in improving how IT operates by identifying trends, strengthening documentation, and helping build scalable support processes that elevate the employee experience. Responsibilities: - Provide day-to-day service desk support for employees in region and across the broader organization, including troubleshooting hardware, operating systems, collaboration platforms, SaaS applications, access issues, and common workplace technology problems. - Own support tickets from intake through resolution, including triage, root-cause investigation, communication of status, documentation of actions taken, and timely handoff or escalation when needed. - Diagnose issues of diverse scope by evaluating identifiable factors, gathering relevant information, and selecting practical solutions based on precedent, judgment, and user impact. - Support identity and access management processes, including provisioning, deprovisioning, access changes, and troubleshooting authentication or permissions issues in accordance with company policies and security requirements. - Configure, deploy, maintain, and troubleshoot laptops, peripherals, meeting room technology, mobile device workflows, and standard employee productivity tools. - Create, maintain, and improve internal documentation, knowledge base articles, troubleshooting guides, and repeatable operating procedures so employees and teammates can resolve common issues more efficiently. - Identify recurring incidents or service gaps, recommend improvements,

New Product Launch System Engineer Migdal Ha'emek, Israel posted: Posted 2 Days Ago

Full Stack Engineer, Guardian Monitoring Remote - US About the Job: LaunchDarkly is looking for a Full Stack Engineer to join the Guardian Monitoring team. Guardian is the safety layer for software delivery: it monitors releases in real time, detects regressions, and triggers automatic rollbacks when things go wrong. Our goal is to make releases safe enough that teams can ship continuously without manual oversight. On the Monitoring team, you'll build the detection and response systems at the heart of that loop. Your work will span backend services that analyze telemetry data and frontend interfaces that give teams confidence in what's happening with their releases. If you want to build the systems that make safe, automated software delivery possible, we'd love to talk to you! Responsibilities: - Design, build, and ship full-stack features across Guardian's monitoring platform (UI, APIs, backend services, and data pipelines) - Own features end-to-end: from prototype and API design through production rollout and iteration - Collaborate cross-functionally with product managers, designers, and engineers across Guardian and adjacent teams - Participate in architecture discussions and technical design reviews, contributing to sound trade-off decisions - Write well-tested, maintainable code and promote best practices for quality, observability, and reliability - Mentor teammates and contribute to a collaborative, high-trust engineering culture - Participate in on-call rotations and take ownership of production reliability for your features Qualifications: - 5+ years of professional software engineering experience, preferably across both frontend and backend features - Proficiency across the full stack: preferably comfortable in

Data Analyst – Revenue & Metrics Hybrid - Bangalore About the Job: LaunchDarkly is looking for a Data Analyst to join our Data & Analytics team in India. In this role, you will focus on building and scaling reliable data models, automating reporting, and supporting global analytics delivery. You will partner closely with the Senior Data Analyst (Revenue & Metrics), Data Engineering, and business stakeholders to translate business logic into clean, scalable datasets. This role plays a key part in ensuring that defined metrics (e.g., ARR, NRR ) are consistently implemented, automated, and delivered across the organization. Responsibilities: Data Modeling & Transformation Build and maintain scalable data models using modern tools (e.g., Snowflake, dbt). Translate defined business logic (e.g., ARR calculations) into clean and reusable datasets. Metrics Implementation Implement and maintain standardized metrics (e.g., ARR, NRR , churn) in the data layer. Ensure consistency across dashboards and reports. Automation & Pipeline Support Work with Data Engineering to automate data pipelines and reduce manual reporting processes. Dashboarding & Reporting Develop and maintain dashboards that provide consistent and reliable visibility into business performance. Data Quality & Validation Validate data outputs, identify inconsistencies, and support reconciliation efforts across systems (e.g., Salesforce, billing systems). Global Collaboration Partner with teams across the US and EMEA to deliver timely and high-quality analytics outputs. Qualifications: - Typically requires a minimum of 5 years of related experience in data analytics, business intelligence, or analytics engineering - Strong SQL skills and experience working with structured and large datasets -

App Engineer (AI & Automation) Hybrid - Bangalore; Hybrid - Mumbai About the Job: As an App Engineer focused on AI and Automation within LaunchDarkly's IT and Internal AI team, you will build AI-powered workflows, agents, and automations that improve how employees work. You will partner with teams across the company and contribute to solutions that scale productivity across a global organization. Responsibilities: - Build and deploy AI-powered agents, scripts, and automations that reduce manual work and improve employee productivity - Translate defined requirements into working solutions using Python, AI coding tools, and automation platforms - Integrate workflows with internal systems and data sources in partnership with the data team - Measure and track the impact of your solutions using metrics such as time saved, adoption, and cost efficiency - Improve existing automations by debugging issues, increasing reliability, and incorporating user feedback - Reuse internal AI platform capabilities such as shared services, skills, or MCP servers when available - Collaborate with global teams, including US-based stakeholders, to align on priorities and deliver solutions across time zones Qualifications: - Experience building applications, scripts, or automations using Python or similar languages - Hands-on experience using AI-assisted development tools such as Claude Code or similar - Working experience with data systems, including querying databases and working with structured datasets - Experience using no-code or low-code automation and AI tools such as Workato, Glean, or similar - Ability to deliver working solutions to clearly defined problems with appropriate guidance - Experience contributing to production

Senior App Engineer (AI & Automation) India About the Job: As a Senior App Engineer focused on AI and Automation, you will lead the design and delivery of AI-powered systems that improve productivity across LaunchDarkly. You will work closely with the CIO and cross-functional partners to identify opportunities, define architecture for internal AI workflows, and bring solutions into production at scale. Responsibilities: - Lead end-to-end delivery of AI-powered agents and automation systems, from problem definition through production deployment and continuous improvement - Design architectures for AI workflows that span multiple systems, tools, and data sources Partner with the CIO to evaluate opportunities and provide input on internal AI strategy and priorities - Make and document build vs buy decisions, including participating in vendor evaluation and selection processes - Establish and apply production standards, including reliability, observability, and safe handling of data - Define how success is measured and ensure systems deliver measurable improvements in productivity, speed, or cost - Reuse and extend internal AI platform capabilities such as shared services, skills, and MCP servers - Mentor AI engineers by reviewing work, guiding design decisions, and helping structure projects - Collaborate with global teams, including US-based stakeholders, to align on priorities and deliver solutions across time zones Qualifications: - Strong experience building applications or systems using Python or similar languages - Hands-on experience designing and implementing AI-powered workflows or agents in real-world use cases - Strong data background, including working with databases, data modeling, or analytics workflows - Experience integrating and

Head of Events and Field Marketing Remote - US About the Job: We are seeking a strategic, results-driven Head of Events and Field Marketing to lead field marketing across the Americas, own our global third-party event strategy, and partner with field teams to drive business results. This role has significant influence on pipeline health, brand presence, and GTM execution. This individual will build and execute all in-person experiences - from third-party conferences to LaunchDarkly-organized field events and a multi-city roadshow - that engage target buyers, drive pipeline, and shape our brand perception. The ideal candidate brings deep event experience in the DevOps industry, a strong grasp of enterprise sales dynamics, and a bias for action. Responsibilities: - Manage and develop a team of field and event managers, establish team operating norms, establish team operating norms, and implement departmental policies and procedures that support consistent event execution. - Manage the events and field marketing budget, supporting planning and forecasting activities and tracking spend across programs in alignment with approved plans. - Execute the regional third-party event program end-to-end from preparation and activation to follow-up and reporting in support of brand awareness, buyer engagement, and pipeline goals. - Build and implement the owned field event program, following established processes and playbooks to enable the field team to deliver consistent, high-quality engagements - Develop and lead an ongoing roadshow that deepens buyer and influencer understanding of our product's unique value across key markets. - Partner with sales and GTM leadership to prioritize markets,

Staff Engineer – Experimentation Team Remote - US About the Job: As a Staff Engineer on LaunchDarkly's Experimentation team, you'll build the platform that helps engineering teams make data-driven decisions with confidence. Our Experimentation product enables customers to run A/B tests, measure the impact of feature changes, and optimize experiences - integrated with a feature management platform that processes trillions of evaluations daily. This role sits at the intersection of data science and platform engineering. You'll design the statistical engine, warehouse-native analysis pipelines, and adaptive experimentation systems (including contextual bandits) that power our customers' most important decisions. We want someone who brings genuine depth in applied statistics and ML - as fluent in statistical validity as in system architecture. You'll also architect warehouse-agnostic features that run analysis directly inside customers' data warehouses (Snowflake, Databricks, Redshift, BigQuery) - modular computation layers that abstract across warehouse environments while maintaining statistical correctness. Deep technical experience, a scientific mindset, and the ability to influence product and technical direction are critical. You'll lead by example: setting the bar for rigor, mentoring teammates, and owning systems end to end, including on-call. Responsibilities: - Build the experimentation statistical engine - hypothesis testing, sequential analysis, variance reduction ( CUPED , Winsorization), power analysis. Ensure statistical correctness across all experiment types. - Design warehouse-native experimentation that runs analysis inside customer warehouses (Snowflake, Databricks, Redshift, BigQuery). Build modular, warehouse-agnostic abstractions for rapid new backend support. - Lead adaptive experimentation - contextual bandit systems, Bayesian optimization, automated allocation beyond simple A/B

Director, Launch Adient (Thailand) Co., Ltd. posted: Posted Today

Product Launch Buyer Arden - North Carolina - USA posted: Posted 30+ Days Ago

Engineering Manager, Warehouse Scale India About the Job: We're looking for an engineering manager for our Warehouse Scale team. In this role, you'll lead the team that builds and operates the foundational data infrastructure powering LaunchDarkly's warehouse-native products - data export pipelines, warehouse health checks, and warehouse connection setup. You'll bring a balance of people management and technical leadership as you drive the development of critical platform infrastructure and foster a high-performing, collaborative engineering culture. You'll partner closely with Product Management and cross-functional teams to deliver reliable, scalable systems that enterprise customers depend on. Responsibilities: - Lead and develop a team of backend engineers, providing coaching, feedback, and career growth opportunities - Partner with PM and Design to scope, estimate, and sequence roadmap items, making scope tradeoffs in real time - Own the team's delivery of critical infrastructure - data export pipelines, DAG orchestration, warehouse health checks, and connection setup - Collaborate with adjacent teams (Warehouse Integrations, Experimentation, Data Platform) on shared infrastructure decisions and cross-team dependencies - Communicate roadmaps, risks, and progress clearly to engineering leadership and cross-functional stakeholders - Build team working norms that promote collaboration, reduce silos, and keep engineers engaged - Drive operational excellence - improve reliability, observability, and incident response for production data infrastructure - Participate in hiring to grow the team and raise the engineering bar Qualifications: - 3+ years of experience in software engineering, with at least 2 years managing a team of backend or infrastructure engineers - Experience building or operating data