Serve Robotics Inc jobs

Operations Associate (Doral, Miami) Miami, FL, Miami, Florida, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW As an Operations Associate, you'll play a key role in ensuring the smooth and reliable performance of our autonomous delivery robots. While our robots are designed to operate independently, there are times when they need a helping hand-whether it's navigating around unexpected obstacles, dealing with technical issues, or responding to environmental challenges. That's where you come in. In this hands-on role, you'll assist robots in the field, perform light maintenance tasks like cleaning sensors, and help ensure that deliveries are completed safely and on time.

Operations Associate (Wynwood, Miami) Miami, FL, Miami, Florida, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW As an Operations Associate, you'll play a key role in ensuring the smooth and reliable performance of our autonomous delivery robots. While our robots are designed to operate independently, there are times when they need a helping hand-whether it's navigating around unexpected obstacles, dealing with technical issues, or responding to environmental challenges. That's where you come in. In this hands-on role, you'll assist robots in the field, perform light maintenance tasks like cleaning sensors, and help ensure that deliveries are completed safely and on time.

Operations Associate (West Loop, Chicago) Chicago, IL, Chicago, Illinois, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW As an Operations Associate, you'll play a key role in ensuring the smooth and reliable performance of our autonomous delivery robots. While our robots are designed to operate independently, there are times when they need a helping hand-whether it's navigating around unexpected obstacles, dealing with technical issues, or responding to environmental challenges. That's where you come in. In this hands-on role, you'll assist robots in the field, perform light maintenance tasks like cleaning sensors, and help ensure that deliveries are completed safely and on

Operations Coordinator (Downtown San Jose) San Jose, California, San Jose, California, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW As an Operations Coordinator at Serve Robotics, you will play a key role in ensuring smooth daily operations across our commercial delivery network. Your main objective will be to execute against established strategies, manage the flow of day-to-day activities, and identify opportunities to streamline and strengthen operational processes. You will support the team by ensuring procedures are followed consistently, operational goals are met, and metrics are tracked with accuracy. In this role, you will focus on operational execution first, while also proposing

Sr. Reliability Operations Engineer (Mexico) Mexico City, Mexico (Remote), Mexico At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The Senior Reliability Operations Engineer leads operational reliability by region owning incident response, escalations, and Tier 2 support for robotic and cloud systems. This role drives the creation and improvement of runbooks, automations, and operational processes while coordinating closely with product engineering and SREs. This position serves as the regional incident lead, ensuring issues are resolved efficiently and communicated clearly to all stakeholders. Responsibilities - Serve as the primary incident lead during your region's daytime hours, coordinating technical investigations, centralizing communication, and engaging the appropriate engineering and

Senior Reliability Operations Engineer (Sweden) Stockholm, Sweden, Stockholm, Sweden At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The Senior Reliability Operations Engineer leads operational reliability by region owning incident response, escalations, and Tier 2 support for robotic and cloud systems. This role drives the creation and improvement of runbooks, automations, and operational processes while coordinating closely with product engineering and SREs. This position serves as the regional incident lead, ensuring issues are resolved efficiently and communicated clearly to all stakeholders. Responsibilities - Serve as the primary incident lead during your region's daytime hours, coordinating technical investigations, centralizing communication, and engaging the appropriate engineering and SRE

Service Technician Miami, FL, Miami, Florida, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW The Service Technician I supports fleet reliability by performing preventive maintenance, structured diagnostics, and component-level repairs on Serve's delivery robots. This role is designed for early-career technicians who bring foundational technical experience and are building proficiency within Serve's systems and standards. Technician I operates with guidance on complex issues and is expected to develop toward independent troubleshooting capability. This role directly impacts fleet uptime, repair quality, and customer experience through consistent execution and documentation discipline. JOB DUTIES - Perform basic to moderate hardware repairs, component swaps, and

Partnership Manager Chicago, IL, Chicago, Illinois, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW The Partnership Manager owns and grows a portfolio of merchant and platform partnerships, with full accountability for partner performance, retention, and revenue outcomes. This role serves as the primary owner of partner relationships and is responsible for driving operational excellence, identifying growth opportunities, and delivering measurable business impact. JOB DUTIES - Own a portfolio of partners and merchants, with full accountability for performance, growth, retention, and overall partner health - Serve as the primary relationship owner, building and maintaining strong partner relationships across multiple levels and acting

Operations Associate (North Hollywood, Los Angeles) Downtown Los Angeles, Los Angeles, California, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW As an Operations Associate, you'll play a key role in ensuring the smooth and reliable performance of our autonomous delivery robots. While our robots are designed to operate independently, there are times when they need a helping hand-whether it's navigating around unexpected obstacles, dealing with technical issues, or responding to environmental challenges. That's where you come in. In this hands-on role, you'll assist robots in the field, perform light maintenance tasks like cleaning sensors, and help ensure that deliveries are completed

Compensation Manager USA (remote), los angeles, california, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW The Compensation Manager owns Serve's compensation programs and is the primary advisor on all compensation-related decisions. This role builds and scales compensation frameworks, supports the development of Serve's compensation philosophy, and ensures pay practices are competitive, equitable, and aligned to business needs. JOB DUTIES - Partner with Total Rewards leadership to define and operationalize Serve's compensation philosophy - Design and maintain salary bands, job architecture, and leveling alignment across the organization - Partner with Leadership and key business stakeholders to support annual compensation processes including merit,

Staff Safety Engineer USA (remote), los angeles, california, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW The Staff Safety Engineer is responsible for supporting Serve's safety program and the functions of our Safety Management System (SMS). This role will work cross functionally to support implementation and continuous improvement of our emergency response processes, safety reporting, safety risk management, and safety assurance. This role also plays a critical part in promoting a strong safety culture by driving clear communication, reinforcing safe behaviors, and ensuring that safety principles are consistently understood and applied across the organization. JOB DUTIES - Support the evolution of

Senior Lab Technician San Carlos, California, San Carlos, California, USA At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The ideal candidate has a proven track record of safety and hands-on experience performing general and preventive maintenance on office facility equipment, a working knowledge of robotic systems, proficiency with machine tools, experience with electrical repairs such as soldering and hot air rework, and strong competency with general computer systems. Key Responsibilities - Partnering with engineers for PCB rework tasks such as soldering and hot air rework - Install and operate machine tools such as milling machines, lathes, 3D printers, band saws, drill presses, etc. - Organize

Senior Systems Verification & Validation Engineer Redwood City, CA, San Francisco, California, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The Senior Systems Verification & Validation Engineer is responsible for demonstrating and ensuring robots are safe, robust, performant, and satisfy market/customer needs. This position owns the verification & validation of requirements for autonomous last-mile delivery robots, both building out the high-level test campaigns through to defining the individual test cases and execution. This role partners cross-functionally to define and orchestrate the test and evaluation of complex systems by breaking high-level product goals and system requirements down into actionable strategies and methods for evaluation.

Senior Counsel, Employment & Litigation USA (remote), los angeles, california, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The Senior Counsel, Employment & Litigation serves as a strategic legal partner to the business, providing day-to-day employment law guidance and managing litigation matters for Serve. This role requires deep expertise in California employment law, including wage and hour requirements, and the ability to manage non-employment litigation and dispute resolution matters. This position reports to the General Counsel and operates with a high degree of autonomy in a fast-paced environment. JOB DUTIES - Manage all phases of employment-related litigation, including wage and hour class actions,

VP of Security USA (remote), los angeles, california, United States, Calgary (remote), British Columbia (remote), Montreal (remote), Toronto (remote), Vancouver, Surrey, Ottawa (remote) At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The VP of Security is responsible for developing the security roadmap and ensuring alignment as the business continues to scale and grow the autonomous delivery platform. This role leads active initiatives, identifies opportunities to improve and accelerate the security function, and continues raising the bar on Serve's security posture without slowing down the business. This role leads and develops a highly technical team, operates effectively at both strategic and operational levels, and makes security

Technical Accounting Manager USA (remote), los angeles, california, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. Serve is seeking a Technical Accounting Manager to take ownership of researching, analyzing, and formally documenting complex accounting matters, driving consistent and practical application of U.S. GAAP across the global organization. In this role, you will evaluate and document significant and non-routine transactions, including revenue recognition (ASC 606), lease accounting (ASC 842), debt arrangements (ASC 470), and equity and stock-based compensation. You will also oversee recurring technical assessments such as impairment analyses, segment reporting, and going concern evaluations, and play a key role in developing and maintaining

Reliability Operations Engineer (Sweden) Stockholm, Sweden, Stockholm, Sweden At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The Reliability Operations Engineer supports the operational reliability of robotic and cloud systems by handling Tier 2 escalations, following and improving runbooks, and performing technical investigations during your region's daytime hours. This role works closely with senior team members, product engineering, and SREs to investigate issues, refine operational workflows, and strengthen system health. This position contributes to incident response by providing triage and clear communication, ensuring timely escalation and effective coordination across teams. Qualifications - Lead incident investigations during your region's daytime hours, providing timely updates, escalating appropriately, and

Reliability Operations Engineer (Malaysia) Penang, Malaysia, Penang, Malaysia At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The Reliability Operations Engineer supports the operational reliability of robotic and cloud systems by handling Tier 2 escalations, following and improving runbooks, and performing technical investigations during your region's daytime hours. This role works closely with senior team members, product engineering, and SREs to investigate issues, refine operational workflows, and strengthen system health. This position contributes to incident response by providing triage and clear communication, ensuring timely escalation and effective coordination across teams. Responsibilities - Lead incident investigations during your region's daytime hours, providing timely updates, escalating appropriately, and

Lead Machine Learning Engineer USA (remote), los angeles, california, United States, British Columbia (remote), Montreal (remote), Toronto (remote), Calgary (remote), Ottawa (remote) At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. This role develops and scales large-scale machine learning training systems for multimodal robotics data, enabling the creation of high-performance autonomy models. By optimizing distributed training pipelines, neural network architectures, and data processing workflows, the position improves training efficiency, accelerates model iteration, and maximizes GPU utilization. The role collaborates closely with ML researchers and infrastructure teams, influencing the design, deployment, and performance of end-to-end autonomy models and the large-scale data pipelines that support them. Responsibilities -

Software Engineer, ML Infrastructure USA (remote), los angeles, california, United States, Edmonton (remote), Calgary (remote), Montreal (remote), Ottawa (remote), Toronto (remote), Vancouver, BC (remote) At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. As a Software Engineer on the Machine Learning (ML) Infrastructure team, you will help design, build, and maintain our petabyte-scale data and ML platform that powers data partnerships, ML research, and autonomy engineering. You will build and improve our data discovery capabilities and integrate with 3rd party annotation platforms. By collaborating with members of the autonomy and ml teams you will help us refine how we organize various data attributes and classifications. This

Staff Technical Program Manager - Autonomy US- remote, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB DUTIES - Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various autonomy projects including end to end autonomy model development , data infra, simulation , machine learning, mapping, and process development. - Lead and coordinate efforts across engineering teams, product managers, operations teams, and business stakeholders - Gather requirements, align priorities, and communicate project status updates effectively. - Develop and implement processes that streamline workflows and improve efficiency. - Coordinate with product and engineering management to create and maintain active roadmaps. -

QA Engineer, Platform and Ops Tooling US- remote, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The QA Engineer III (API) owns the quality testing of internally-developed delivery platforms and fleetware systems. This role is responsible for ensuring high-quality weekly releases, various testing initiatives related to cloud infrastructure, API test automation, security engineering, regulatory response, third party integration testing and incident response capabilities feature testing. This position participates in research, development, demos and new product initiatives testing that align with company goals and will be required to collaborate across many teams. Responsibilities - Identify and mitigate security vulnerabilities in APIs - Identify, document,

Senior Data Scientist, Machine Learning US- remote, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. Prototype and train learning-based models using a data-centric approach, applying techniques such as automated feature engineering, active learning, and fine-tuning on curated datasets; Design, develop, and maintain efficient data and feature extraction pipelines to support ML engineers in accessing high-quality data for model training; Design auto labeling system using ensemble of models that can reason from multimodal data for different use-cases, including image semantic labeling using vision grounded models, intent and path prediction ground truth; Perform complex data extraction, transformation, and loading (ETL) processes, ensuring data is clean,

IT Identity and Access Management (IAM) Engineer USA (remote), los angeles, california, United States At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW The Identity and Access Management (IAM) Engineer is tasked to design, implement, and maintain enterprise IAM systems and processes. This role supports authentication, authorization, provisioning, and governance processes while ensuring compliance with organizational security policies and regulatory requirements. JOB DUTIES - Design, deploy, and maintain IAM solutions (e.g., Okta, etc.) - Implement Single Sign-On (SSO), Multi-Factor Authentication (MFA), and federation services - Integrate applications with identity providers using SAML, OAuth, OpenID Connect - Manage user lifecycle processes (joiner, mover, leaver) -