Jumpcloud jobs

Tier 1 Customer Support Engineer, Windows - India Bangalore, India - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the role: As a Customer Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud's customers. We are looking for a highly technical self-starter that is driven to exceed customer expectations across JumpCloud's various support channels. This position will resolve front line customer issues in a fast-paced environment. As a Customer Support Engineer- Tier 1 you will help provide assistance via Chat, Phone and Email. What you'll be doing: We're looking for: Preferred Qualifications: Shift schedule:

Join the Jump Engineering Talent Pool Remote (US) | Remote Thanks for your interest in learning more about Jump! We are always on the lookout for talented engineers to join our growing team, so drop us a line if you're interested in being added to our talent pool. Read more about what we're building and how to stay in touch below. Jump is transforming the live sports experience with the only end-to-end fan engagement platform built specifically for sports teams and venues. By focusing on aligned incentives between teams and fans, our platform unifies ticketing, merchandise, and game day operations - creating a smoother, more fan-friendly experience. Founded in 2021 by e-commerce innovator Marc Lore, MLB legend Alex Rodriguez, and entrepreneur Jordy Leiser, we've raised over $58 million from top investors including Alexis Ohanian's Seven Seven Six and Forerunner Ventures. Our platform powers teams across the NBA, WNBA, and NWSL helping them boost ticket sales and deliver innovative fan experiences. We're a remote-first team driven by core values -begin and build with trust, play like the underdog, win as a team, and do your thing.. If you're collaborative, adaptable, and eager to shape the future of live sports, Jump is the place for you. As an engineer on the Jump team, you'll work closely with other passionate engineers, product managers, and designers to build transformational experiences for fans and teams. You'll tackle complex technical challenges using your keen coding skills and strong system design expertise. You'll be responsible for developing

Atlassian Cloud Architect (Remote) USA - Remote, CA posted: Posted Yesterday

Cloud Platform Developer GBR - LAN - MANCHESTER posted: Posted 30+ Days Ago

Microsoft Cloud Sales, Partner New Recruit Oslo, Norway posted: Posted 30+ Days Ago

Systems Administrator | macOS/iOS | Mid-Senior Vilnius, Kaunas At Nord Security, we're creating a safer cyber future. We help people and businesses take back control of their online security, privacy, and data. From VPNs to password managers, threat intelligence to eSIMs for travel-our teams turn complex problems into solutions trusted by millions worldwide. Life is online. In this role, you'll help people own it. Main Responsibilities - Manage the entire lifecycle of macOS/iOS devices, from deployment to retirement. - Develop and implement scripting solutions for macOS/iOS automation and management. - Oversee Identity and Access Management (IAM) integrations and policies for macOS/iOS. - Ensure the security and compliance of all macOS/iOS endpoints. - Drive automation and process improvements for endpoint management workflows. - Strategically align macOS/iOS infrastructure with business and security objectives. - Provide advanced support and guidance for macOS/iOS-related technical challenges. - Collaborate with various teams to maintain a robust and efficient IT infrastructure. Core Requirements - At least 1+ year of experience in a similar position with macOS devices - Proficient in scripting languages for macOS (Bash, Zsh) - Knowledge of macOS system architecture, security frameworks, native tools and experience with Configuration Profiles (mobileconfig) creation and deployment - Hands-on experience with MDM platforms (JumpCloud, Jamf Pro, Kandji, Mosyle, or similar), - Knowledge of identity and access management systems (Okta, JumpCloud, GWS or other) - Familiarity with automation platforms and workflow tools (n8n or similar) - Experience with API integrations between security, identity, and management systems - Understanding of macOS

IT Administrator (Stockholm) - Full-Time YOUR MISSION AT VOI As an IT Administrator at Voi, you strengthen our internal IT function by combining hands-on operational support with solid project coordination, documentation, and learning and development skills. You keep IT projects on track, ensure processes and knowledge are well-documented and accessible, and help both the IT team and the wider organisation build capability. You work with a good degree of independence, owning workstreams, coordinating across teams, and proactively improving how the IT function operates. In this role, you will: - Provide timely, high-quality IT support to employees globally, handling tickets and walk-ins with clear communication and consistent follow-through. - Coordinate and drive IT projects from planning through delivery, managing timelines, dependencies, stakeholder communication, and follow-up. - Own and maintain IT documentation, knowledge bases, and internal guides, keeping them accurate, up to date, and user-friendly. - Support learning and development by creating training materials, running onboarding sessions on IT tools, and identifying knowledge gaps and sharing opportunities. - Partner with colleagues across departments to understand their needs, gather feedback on IT services, and translate that into practical improvements. - Help maintain and administer core IT systems such as JumpCloud, Google Workspace, Slack, and Confluence, following and improving established standards. - Support IT onboarding and offboarding processes so they remain robust, well-documented, and consistently executed. - Identify inefficiencies in IT workflows and processes, and propose and implement practical improvements, including in automation workflows. - Contribute to IT compliance and security initiatives by helping

Senior Software Engineer - Public Cloud 2 Locations posted: Posted 7 Days Ago

IT Support Technician II CH - Shanghai, China Scopely is rapidly growing, and we're looking for a passionate IT Support Technician II to provide full technical support to all users and the IT infrastructure in Shanghai! The Scopely IT team provides hardware and software support to employees in offices worldwide. With all offices collaborating together, our employees rely heavily on video conferencing and collaboration tools. The IT team strives to deliver excellent support to ensure the best possible experience. We stay up to date with the latest technology and trends to deliver top-notch service to Scopely. What You'll Do: - Work with the manager and the global IT team to deliver on IT projects from concept to production - Employee onboarding and offboarding - Device lifecycle management includes procurement, provisioning, deployment, management, maintenance, and de-provisioning. - Hands-on support for all levels of hardware and software troubleshooting, triaging, and issue resolution - Network infrastructure management, including wireless and VPN management - Understanding of industry-standard security best practices with a specific focus on data integrity and malware protection for workstations - Create and maintain documented processes, procedures, and configurations - Research and recommend innovative, automated approaches for system administration tasks that scale with the company's growth. - Prioritize tasks based on impact and urgency. - Implement, configure, and manage SaaS tools including Slack, Google Workspace, Jira, and JumpCloud. - Management of vendor and supplier relationships - Support our AV/VC platform (Zoom) - Scripting experience (e.g., PowerShell, Python) for automation - Cloud Identity

IT Technician (Help Desk - Linux Focus) Hayward, California, United States, Hayward, California, United States Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders , soldiers in battlefield scenarios , and beyond . About the Role This is not a traditional help desk role. We're looking for a highly technical, hands on IT Technician to support Skydio's manufacturing environment in Hayward. This role is focused on deep troubleshooting, Linux support, identity systems, and network triage. You'll be the frontline technical expert for employees, capable of diagnosing complex issues across Linux systems, identity platforms (Okta, JumpCloud), and on prem network infrastructure. This role is critical to keeping our manufacturing environment running smoothly and requires someone who is comfortable going deep technically while still being highly responsive and collaborative. Location Onsite - 5 days/week, Monday - Friday: 3:30pm - 12am Skydio Manufacturing (Hayward, CA) What You'll Do Advanced Endpoint & OS Support (Linux first) - Troubleshoot complex issues across Linux (primary), macOS, and Windows systems - Diagnose OS level problems (performance, services, networking, permissions, etc.) - Support engineering and manufacturing workflows running on Linux machines - Perform system provisioning, reimaging, patching, and hardware diagnostics Identity & Device Management (Okta +

Join the Jump Go-To-Market Talent Pool Remote (US) | Remote Thanks for your interest in learning more about Jump! We are always on the lookout for talented folks to join our growing team. So drop us a line if you're interested in being added to our talent pool. Read more about what we're building and how to stay in touch below. Jump is transforming the live sports experience with the only end-to-end fan engagement platform built specifically for sports teams and venues. By focusing on aligned incentives between teams and fans, our platform unifies ticketing, merchandise, and game day operations - creating a smoother, more fan-friendly experience. Founded in 2021 by e-commerce innovator Marc Lore, MLB legend Alex Rodriguez, and entrepreneur Jordy Leiser, we've raised over $58 million from top investors including Alexis Ohanian's Seven Seven Six and Forerunner Ventures. Our platform powers teams across the NBA, WNBA, and NWSL helping them boost ticket sales and deliver innovative fan experiences. We're a remote-first team driven by core values -begin and build with trust, play like the underdog, win as a team, and do your thing. If you're collaborative, adaptable, and eager to shape the future of live sports, Jump is the place for you. We're building a talent pool of individuals eager to make an impact on Jump's growing sales, marketing, and/or customer success teams. If you're passionate about connecting with customers, driving growth, and creating exceptional experiences for teams and fans, we'd love to hear from you! We look

Engineer III - Cloud India - Pune posted: Posted 4 Days Ago

IT Infrastructure Senior Analyst (Network & Security) São Paulo, SP IT at TRACTIAN At Tractian, our IT team is the backbone of our operations, ensuring that our global infrastructure is as reliable and fast as the industrial sensors we build. We don't just fix problems; we architect a high-end, robust environment of platforms and assets that empower our "bluecaps" to innovate. We are looking for a technical, security-minded IT Infrastructure Analyst to help us build and maintain the digital fortress that supports our rapid global growth. What you will do As an IT Infrastructure Analyst, your mission is to ensure our network is bulletproof and our systems are seamless. While the Support team handles the front line, you will be the guardian of the backend-managing our firewalls, optimizing VPNs, and monitoring the pulse of our environment through advanced observability tools. You will play a critical role in our "remote-first" security posture, ensuring that every asset is managed and every connection is secure. Responsibilities Requirements Would be a Plus

Sr. Engineer - Cloud Romania - Bucharest posted: Posted 30+ Days Ago

IT Service Lead London Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role As Helsing's IT Support Lead, you will own the day-to-day delivery, performance, and experience of IT support across our European offices. You'll lead a distributed team of IT Support staff covering on-site, on-call, and triage responsibilities making sure every Helsing employee gets fast, high-quality help, and that every ticket makes our service better the next time around. You will be hands-on with Jira Service Management, fluent in using data to drive decisions, and an early adopter of AI agents and automation to scale the team's impact without scaling headcount linearly. You'll set the standard for what great internal IT feels like at Helsing for both the staff we support and the IT engineers doing the supporting directly

Senior Cloud Solution Architect 12 Locations posted: Posted Yesterday

IT Systems Engineer London, England, UK Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK's first EdTech unicorn. But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Role We're looking for a technically strong IT Systems Engineer to join our lean Enterprise Technology team and build the automation and integrations that keep a fast-scaling business running smoothly. This is a deep, hands-on build role. You'll spend your time in APIs, webhooks, and scripts - designing and shipping automation that genuinely removes toil, integrating our core platforms, and providing the technical horsepower behind our major programmes. We care about what you build and how well it holds up, not how loud you are about it - "headphones on,

Director, Corporate IT Oakland, California, United States At Everlaw, we're changing how legal teams at law firms, corporations, government agencies, and nonprofits find the information they need to achieve their truth‑finding goals. We believe that technology should be a force multiplier for human intellect. As Director of Corporate IT, you will lead a lean, high-impact team dedicated to reinventing the future of knowledge work at Everlaw-transforming our corporate technology environment into a seamless, intelligent ecosystem that empowers Everlawyers to do their best work to achieve our mission: - Strengthen and scale global infrastructure across office and remote environments. - Treat the internal tech stack as a Product, prioritizing frictionless user journeys and high reliability. - Drive operational excellence through automation, Zero-Touch provisioning, and responsible AI adoption. This is a “player-coach” position. You are equally comfortable defining multi-year roadmaps as you are rolling up your sleeves to conduct root-cause analysis, engineer out manual toil, and automate recurring friction points. At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and democratic and we're committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you're looking for a place that values passion, integrity, thinking big, and a desire to learn, we'd love to hear from you! Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply

VP of Security USA (remote), los angeles, california, United States, Calgary (remote), British Columbia (remote), Montreal (remote), Toronto (remote), Vancouver, Surrey, Ottawa (remote) At Serve Robotics, we're reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It's designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We're looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The VP of Security is responsible for developing the security roadmap and ensuring alignment as the business continues to scale and grow the autonomous delivery platform. This role leads active initiatives, identifies opportunities to improve and accelerate the security function, and continues raising the bar on Serve's security posture without slowing down the business. This role leads and develops a highly technical team, operates effectively at both strategic and operational levels, and makes security

Join the Jump Product & Design Talent Pool Remote (US) | Remote Thanks for your interest in learning more about Jump! We are always on the lookout for talented product managers and product designers to join our growing team. So drop us a line if you're interested in being added to our talent pool. Read more about what we're building and how to stay in touch below. Jump is transforming the live sports experience with the only end-to-end fan engagement platform built specifically for sports teams and venues. By focusing on aligned incentives between teams and fans, our platform unifies ticketing, merchandise, and game day operations - creating a smoother, more fan-friendly experience. Founded in 2021 by e-commerce innovator Marc Lore, MLB legend Alex Rodriguez, and entrepreneur Jordy Leiser, we've raised over $58 million from top investors including Alexis Ohanian's Seven Seven Six and Forerunner Ventures. Our platform powers teams across the NBA, WNBA, and NWSL helping them boost ticket sales and deliver innovative fan experiences. We're a remote-first team driven by core values - begin and build with trust, play like the underdog, win as a team, and do your thing. If you're collaborative, adaptable, and eager to shape the future of live sports, Jump is the place for you. As a member of the Product & Design team, you'll have a strong voice in product strategy and defining the future of live event experiences. We experiment, move fast, fail quickly, and apply new learnings as we try new

Senior AI Cloud Developer HOUSTON posted: Posted 13 Days Ago

Principal Solution Engineer Bengaluru Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world's leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com. The Principal Solutions Engineer is a member of the Saviynt Sales organization,responsible for collaborating with the Sales Directors and Regional VPs to sell an integrated suite of Access Governance and Cloud Security solutions to new and existing accounts. This individual will have a broad understanding of vendor solutions, industry best practices, and technology integration, demonstrating expertise and delivery of functional and technical solutions to sophisticated customer engagements. This individual will also provide expert knowledge to existing and prospective customers through conducting detailed technical discovery, responses to Request for Proposals(RFPs), and delivery of Proof of Concepts (POCs). Besides, this individual will be a contributor to Product Marketing collaborating in the development of white papers, solutions briefs, webinars, and blogs. The Senior Solutions Engineer will work proactively, and independently with various facets of the business ultimately driving opportunities to closure and possibility impacting revenue. The Principal Solutions Engineer will be expected to mentor/coach Solutions Engineers on strategy, influencing the customer, managing scope, and

Senior Cloud Developer New York, NY posted: Posted Yesterday

Senior Solutions Engineer - DACH Munich Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world's leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com. The Senior Solutions Engineer is a member of the Saviynt Sales organization,responsible for collaborating with the Sales Directors and Regional VPs to sell anintegrated suite of Access Governance and Cloud Security solutions to new and existingaccounts. This individual will have a broad understanding of vendor solutions, industrybest practices, and technology integration, demonstrating expertise and delivery offunctional and technical solutions to sophisticated customer engagements. This individual will also provide expert knowledge to existing and prospective customers through conducting detailed technical discovery, responses to Request for Proposals(RFPs), and delivery of Proof of Concepts (POCs). Besides, this individual will be a contributor to Product Marketing collaborating in the development of white papers, solutions briefs, webinars, and blogs. The Senior Solutions Engineer will work proactively, and independently with various facets of the business ultimately driving opportunities to closure and possibility impacting revenue. The Senior Solutions Engineer will be expected to mentor/coach Solutions Engineers on strategy, influencing the customer, managing scope, and execution of