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JumpCloud

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  • Senior Quality Engineer - India

    Bangalore, India - Remote

    remote Salary not disclosed

    Senior Quality Engineer - India Bangalore, India - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. What You Will Be Doing: You have: Bonus Points If You Have:

  • Sales Engineer - Singapore

    Singapore, Singapore - Remote

    remote Salary not disclosed

    Sales Engineer - Singapore Singapore, Singapore - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Team: The Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions. What you'll be doing: We're looking for : Preferred Qualifications :

  • Channel Manager - United Arab Emirates

    Dubai, United Arab Emirates - Remote

    remote Salary not disclosed

    Channel Manager - United Arab Emirates Dubai, United Arab Emirates - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the role: Channel Partners play a critical role in accelerating the growth of JumpCloud. Today JumpCloud is growing quickly, but is realizing that growth all on its own. By forging partnerships with major and strategic industry players, JumpCloud can broaden its reach within our target market and propel the company to becoming a major player in its own right. This role reports to the Global GM of Channel Sales. What you'll be doing: We're looking for: Preferred Qualifications:

  • Software Senior Engineering Manager, Türkiye

    Ankara, Türkiye - Remote

    remote Salary not disclosed

    Software Senior Engineering Manager, Türkiye Ankara, Türkiye - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Role As we grow the JumpCloud Engineering team, we are hiring an Engineering Manager/Sr. Engineering Manager to lead our SaaS & Asset platform with a blend of AI and Device Management for our development team based out of Turkey. You will be responsible to build out features, help drive architecture, define best practices and enable product quality. You are required to guide the engineering teams reporting to you to make things happen and excel. In this process, you will have influence over engineering practices in addition to product strategy and execution. You will be using AI tools to maximise the potential of the team as well as yourself. You will have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. We are seeking a technically enabled leader who is passionate about building great products and high performing teams.

  • Executive Program Manager, Founder/CEO Initiatives - Mexico

    Mexico City, Mexico - Remote

    remote Salary not disclosed

    Executive Program Manager, Founder/CEO Initiatives - Mexico Mexico City, Mexico - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Role: As a Corporate Program Manager, Founder Initiatives, at JumpCloud, you'll work hand in hand with our CEO, Co-founders and Executive Team to align, action, guide and measure key initiatives across the organization. Similar to a Chief of Staff role, your work as a Corporate Program Manager will have a clear impact on the success and growth of JumpCloud, as we continue our trajectory towards iconic technology brand status. You will engage directly with board members, and internal stakeholders and act as a representative of our CEO in your communications and actions. What you will be doing: What we are looking for:

  • Vice President, Accounting - United States

    Denver, CO - Remote

    remote Salary not disclosed

    Vice President, Accounting - United States Denver, CO - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. We are a high-growth SaaS company operating in the identity and security space, with aggressive ARR growth goals and a clear path toward IPO readiness. As we continue to scale globally, we are seeking a Vice President, Accounting to lead our worldwide accounting operations. This leader will bring deep technical expertise, strong operational rigor, and a strategic mindset to ensure compliance, efficiency, and readiness as the company prepares for life as a public company. The Vice President, Accounting will oversee Accounting, Revenue Accounting, Tax, Payroll, and Billing & Collections, while partnering closely with FP&A, Legal, IT, and external auditors to ensure operational excellence, compliance, and scalability. What You'll Do What We're Looking For

  • Software Engineer, AI Platform - Türkiye

    Ankara, Türkiye - Remote

    remote Salary not disclosed

    Software Engineer, AI Platform - Türkiye Ankara, Türkiye - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Role As a Software Engineer, AI Platform, you will be a founding member of our new AI Platform team, playing a pivotal role in shaping the future of AI at JumpCloud. This isn't about just plugging in an API and calling it a day-we're building a core platform that will allow every other team at JumpCloud to build smart, automated tools for our customers. You're someone who "gets" how AI works in the real world. You know that LLMs can be unpredictable, and you enjoy the challenge of building the systems (like memory, orchestration, and evaluation loops along with RAG and MCP servers) that make them reliable and scalable. As a member of this team, you'll have a huge say in our technical direction as we grow. If you love the idea of building something from scratch that actually helps IT admins solve messy, real-world problems, you'll fit right in. In

  • Technical Customer Success Manager - Enterprise / Commercial Segments

    Bangalore, India - Remote

    remote Salary not disclosed

    Technical Customer Success Manager - Enterprise / Commercial Segments Bangalore, India - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. This opportunity requires that you work a specific shift as this is a region specific role. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Role As a Technical Customer Success Manager (TCSM), you will own the end-to-end success of a portfolio of Enterprise or Commercial segment customers. You will serve as the primary post-sales point of contact and trusted advisor, responsible for supporting customer onboarding and driving technical adoption, product utilization, customer health, and long-term retention. This role blends strategic relationship management with deep technical expertise across identity, access management, device management, security, and integrations. You will partner closely with customer stakeholders, support, product, engineering, and account teams to ensure customers realize measurable business value from the JumpCloud platform. The TCSM is responsible for proactively guiding customers through technical adoption, risk mitigation, and strategic growth opportunities throughout the customer lifecycle. Your duties and responsibilities include: How success will be measured: We're looking for:

  • Senior Software Engineer, Security Engineering - India

    Bangalore - India

    remote Salary not disclosed

    Senior Software Engineer, Security Engineering - India Bangalore - India All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we're looking for best-in-class talent to help define the future of modern identity and device management from the ground up. About the Role: JumpCloud is looking for an experienced Senior Software Engineer (L4) to join our growing Security Engineering organization. As the identity landscape evolves, we are expanding our capabilities in Identity Threat Detection & Response (ITDR ). You will be a key technical leader in building the next generation of our active defense platform-ingesting high-volume risk signals, analyzing threats in real-time, and automating the response to stop attacks. This role sits at the intersection of Distributed Systems, Data Engineering, and Cybersecurity . You will bridge the gap between "Raw Data" and "Actionable Intelligence," building the

  • Senior Sales Enablement Program Manager - United States

    Denver, CO - Remote

    remote Salary not disclosed

    Senior Sales Enablement Program Manager - United States Denver, CO - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. We are looking for a powerhouse Sales Enablement Leader who lives and breathes sales excellence. You aren't just an administrator; you are a high-performing sales veteran who is passionate about driving Sales Acumen and mastering the Sales Process . You thrive on the front lines, acting as the "translator" between Product Marketing and the Field to bridge the gap between "closing the deal" and "growing lifetime value." The ideal candidate is a forward-thinking architect who thinks outside the box. You are at your best when you are out in the field, listening to calls, engaging with the sales team, and delivering high-energy live training that inspires and motivates. You will lead a dedicated team to make an immediate impact, leveraging AI and automation to revolutionize how our revenue-generating teams operate. Key Responsibilities: Requirements: Nice to Haves: Role Impact:

  • Senior Software Engineering Manager, ISPM - India

    Bangalore, India - Remote

    remote Salary not disclosed

    Senior Software Engineering Manager, ISPM - India Bangalore, India - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Role: As we grow the JumpCloud Engineering team, we are hiring a Senior Engineering Manager to lead our Identity Security Posture Management (ISPM) development team in India. You will be responsible to build out features, help drive architecture, define best practices and enable product quality. You are required to guide the engineering teams reporting to you to make things happen and excel. In this process, you will have influence over engineering practices in addition to product strategy and execution. You will be using AI tools to maximise the potential of the team as well as yourself. You will have the opportunity to play a key role in the success and development of our engineering teams in addition to growing your own career. We are seeking a technically enabled leader who is passionate about building great products and high performing teams. The Problem Statement: The Invisible Identity Perimeter What you'll be

  • Staff Product Manager, SSO - India

    Bangalore, India - Remote

    remote Salary not disclosed

    Staff Product Manager, SSO - India Bangalore, India - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. Overview This role is tailored for a Staff Product Manager to spearhead the evolution of JumpCloud's Single Sign-On (SSO) and Identity Integrations into a next-generation identity platform. You will lead the transition from traditional passwords to a biometric-first, AI-governed authentication ecosystem, while simultaneously maturing our automated provisioning landscape through deep SCIM and protocol-level innovation. Job Summary As the Staff Product Manager for SSO & Next-Gen Identity, you will own the combined strategy for SSO/JumpCloud GO, our flagship phishing-resistant, passwordless login solution, and our comprehensive Integration Catalog. Your mission is to eliminate "password fatigue" via device-native biometrics (Apple Touch ID, Windows Hello) while simultaneously pioneering the governance of Agentic AI -treating autonomous AI agents as first-class digital identities within our directory. Crucially, you will serve as the strategic architect for our SCIM and SSO integrations-building an enabler framework that ensures JumpCloud is the official, preferred IdP for all service provider applications. Key Responsibilities How

  • Staff Software Engineer, DevOps - India

    Bangalore, India - Remote

    remote Salary not disclosed

    Staff Software Engineer, DevOps - India Bangalore, India - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. What you'll be doing: We are looking for a Staff Software Engineer (DevOps) to join our Infrastructure team.. This is a technical leadership role - you will shape the direction of our Kubernetes-based platform, drive a major infrastructure initiative and multiply the effectiveness of the engineering team around you. You will own the technical strategy and delivery of critical Infra systems that underpin all of JumpCloud's services: EKS cluster lifecycle, infrastructure-as-code, GitOps delivery pipelines, observability, and multi-region networking. You will work closely with Data Platform and application engineering teams. We're looking for: Preferred Qualifications:

  • Commercial Account Executive - United Kingdom

    London, England - Remote

    remote Salary not disclosed

    Commercial Account Executive - United Kingdom London, England - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Role: Based on the success of JumpCloud, the commercial team works on smaller deals (200 employees and more) in new and existing market segments. We are looking for incredible talent to continue disrupting the directory space which is expected to experience 2.5x growth in the next few years!We work in serving IT professionals and business stakeholders to help them improve the security posture of their organization and to increase the effectiveness of their IT organization. The market we address is the commercial segment made of SMEs and companies up to a few thousands employees, many of which rely on their IT services partners to provide their Identity Access Management / Directory Services solution. This is a unique opportunity to join a fast-growing sales team in the region, making an impact by contributing to building the partner / sales business across the region overall. We What you'll be doing: We'll looking for:

  • Tier 1 Customer Support Engineer, Mac & Linux - India

    Bangalore, India - Remote

    remote Salary not disclosed

    Tier 1 Customer Support Engineer, Mac & Linux - India Bangalore, India - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the role: As a Customer Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud's customers. We are looking for a highly technical self-starter that is driven to exceed customer expectations across JumpCloud's various support channels. This position will resolve front line customer issues in a fast-paced environment. As a Customer Support Engineer- Tier 1 you will help provide assistance via Chat, Phone and Email. What you'll be doing: We're looking for: Preferred Qualifications: Shift schedule:

  • Customer Support Engineer, Tier 1 (MacOS and MDM) - India

    Bangalore, India - Remote

    remote Salary not disclosed

    Customer Support Engineer, Tier 1 (MacOS and MDM) - India Bangalore, India - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the role: As a Customer Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud's customers. We are looking for a highly technical self-starter that is driven to exceed customer expectations across JumpCloud's various support channels. This position will resolve high priority and mission critical customer issues in a fast-paced environment. As a Technical Support Engineer- Tier 1 you will apply your technical knowledge to resolve customer issues, and regularly interface across Support and Engineering to ensure the timely resolution of defects. What you'll be doing: We're looking for: Bonus Points: Shift Availability:

  • Account Manager, EMEA - India

    Bangalore, India - Remote

    remote Salary not disclosed

    Account Manager, EMEA - India Bangalore, India - Remote This opportunity requires that you work a specific shift as this is a region specific role. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. We are seeking an Account Manager based in India to oversee a $5M+ Book of Business composed of EMEA customers. In this role, you will: Collaborate with Renewal Specialists and CSM teams to drive Net ARR expansions, upsells, and ensure timely renewals. Drive adoption of JumpCloud's solutions within existing accounts, identifying opportunities for further growth. Proven track record of driving renewals and expansions in a high-growth environment. Revenue/Quota attainment role. Cover EMEA working hours. Fully remote If you have a strong background in SaaS sales, a proven ability to exceed targets, and thrive in a fast-paced environment, we'd love to hear from you! Key Responsibilities: Requirements: Why Join JumpCloud?

  • Director, Global MSP Sales - United States

    Denver, CO - Remote

    remote Salary not disclosed

    Director, Global MSP Sales - United States Denver, CO - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. Position Overview We are seeking an experienced, strategic, and results-driven Global MSP Sales Director to lead and scale our Managed Service Provider (MSP) business. In this role, you will have end-to-end accountability for the global MSP revenue lifecycle, managing both the net-new partner acquisition engine and the existing partner growth engine. You will directly lead a team of Partner Account Executives (PAEs) and Business Development Representatives (BDRs) focused on landing new MSPs, alongside a dedicated MSP Account Management Team focused on driving retention, health, and deep wallet-share expansion. As a key leader, you will also collaborate cross-functionally with Marketing, Product, Enablement, and Channel Leadership to optimize our market position and partner program. Key Responsibilities Required Qualifications & Experience

  • Staff Software Engineer, ISPM - India

    Bangalore, India - Remote

    remote Salary not disclosed

    Staff Software Engineer, ISPM - India Bangalore, India - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. The Problem Statement: The Invisible Identity Perimeter The Opportunity: Founding the ISPM Platform We're looking for: Bonus Points:

  • Tier 1 Customer Support Engineer, Windows - India

    Bangalore, India - Remote

    remote Salary not disclosed

    Tier 1 Customer Support Engineer, Windows - India Bangalore, India - Remote All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the role: As a Customer Support Engineer - Tier 1 you will be responsible for providing world-class technical support to JumpCloud's customers. We are looking for a highly technical self-starter that is driven to exceed customer expectations across JumpCloud's various support channels. This position will resolve front line customer issues in a fast-paced environment. As a Customer Support Engineer- Tier 1 you will help provide assistance via Chat, Phone and Email. What you'll be doing: We're looking for: Preferred Qualifications: Shift schedule: