Glia jobs

People Systems Analyst Mexico About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. The Role We are looking for a People Systems Analyst to join our People Operations team. In this role, you will be the primary support lead for system troubleshooting and day-to-day administration of our core HRIS, HiBob, with a focus on supporting our North American team. Working in close partnership with our People Systems Specialist, you will assist with system audits, configurations, and the ongoing improvement of our HR technology. Beyond core maintenance, you will be a key contributor to cross-functional projects, helping maintain high data integrity to support informed business decisions across the company. What You'll Do - System Support & Maintenance: Provide daily technical support by managing the HRIS ticket queue and assisting North American users with routine system inquiries and troubleshooting - Design Support: Assist the People Systems Specialist in auditing current system configurations and documenting requirements for future scalability and improvements - Workflow Maintenance: Assist

Senior Governance, Risk, and Compliance (GRC) Specialist Estonia - Remote About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. The Role We're looking for a Senior GRC Specialist to play a critical role in maintaining, enhancing, and scaling our control environment. This position is key to strengthening our security compliance posture, increasing customer trust, and enabling company growth. You will operate as a senior member of the Information Security & Compliance team, owning compliance initiatives end-to-end, leading audits, and acting as a trusted partner to both internal teams and external stakeholders. What You'll Do - Own and lead compliance programs and audit processes (SOC 2, PCI DSS, GDPR, HIPAA/HITECH) from planning through successful completion. - Drive evidence collection, documentation, and audit readiness, ensuring high-quality and timely delivery. - Act as a primary point of contact for external auditors, customers, and prospects on security and compliance matters. - Lead security discussions with enterprise customers, including deep-dive reviews and security questionnaires. - Oversee internal

AI Consultant, Mexico Mexico About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. About the Role: Glia is revolutionizing Customer Service through AI, and we're looking for AI evangelists to join our team. This role combines AI expertise with strategic consulting to help organizations successfully integrate and maximize their AI investments. This role offers the opportunity to shape the future of AI implementation across various industries while working with cutting-edge technologies and solving complex business challenges through AI innovation. As an AI Consultant at Glia, you will have the opportunity to work with diverse clients, addressing their challenges and contributing to the success of their AI strategies. Your expertise will help shape exceptional customer experiences and foster long-lasting partnerships with Glia's clients. What You'll Do: - Drive customer adoption, usage, and renewal of Glia's AI features. - Empower and enable our customers to grow their knowledge and appreciation of AI through the development and execution of training initiatives for client teams. -

Account Executive - Enterprise (Washington D.C.) US-Remote About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: - Drive growth opportunities within top-tier

Account Executive - Enterprise (Oklahoma / Kansas City / St. Louis) US-Remote About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading! The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company. What You'll Do: -