Cloudwalk jobs

Internal Control Specialist – Focus on Business and Accounting Processes, Risks and Controls Remote At CloudWalk, Compliance is a strategic partner - not a blocker. We blend regulatory expertise, business knowledge, technology, and risk intelligence to enable disruptive innovation with integrity, safety, and resilience. We work across Product, Finance, Operations, Legal, Engineering, and other teams to ensure CloudWalk grows sustainably and responsibly. The Internal Control Areais responsible for strengthening CloudWalk's governance, maintaining consistent and reliable processes, and ensuring the company operates in alignment with regulatory expectations and best practices. We support the business in identifying risks, designing effective controls, testing process reliability, and promoting a control-aware culture that scales with our rapid growth. This role focuses onbusiness and accounting processes, ensuring financial accuracy, operational consistency, and strong end-to-end process governance. At CloudWalk, Compliance is a strategic partner - not a blocker. We blend regulatory expertise, business knowledge, technology, and risk intelligence to enable disruptive innovation with integrity, safety, and resilience. We work across Product, Finance, Operations, Legal, Engineering, and other teams to ensure CloudWalk grows sustainably and responsibly. The Internal Control Areais responsible for strengthening CloudWalk's governance, maintaining consistent and reliable processes, and ensuring the company operates in alignment with regulatory expectations and best practices. We support the business in identifying risks, designing effective controls, testing process reliability, and promoting a control-aware culture that scales with our rapid growth. This role focuses onbusiness and accounting processes, ensuring financial accuracy, operational consistency, and strong end-to-end process governance. What You Will Be

AML-FT Analyst São Paulo About CloudWalk: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically. The Compliance Team is responsible for helping CloudWalk teams enable disruptive products and services and also provide the best user experience that meets regulatory issues. We are looking for a hands-on professional, passionate about new technologies and disruptive products to join our Regulatory team. Overview: We are seeking a highly skilled and analytical AML Analyst with experience in Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) operations. The ideal candidate will be adept at data analysis, with a strong background in financial services, preferably fintech. The Compliance Team is responsible for helping CloudWalk teams enable disruptive products and services and also provide the best user experience that meets regulatory issues. We are looking for a hands-on professional, passionate about new technologies and disruptive products to join our Regulatory team. Overview: We are seeking a highly skilled and analytical AML Analyst with experience in Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) operations. The ideal candidate will be adept at data analysis, with a strong background in financial services, preferably fintech. About CloudWalk: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of customers and a hunger for innovation, we're now

Ombudsman Analyst São Paulo About The Job As a member of the Ombudsman team, you will help us to listen attentively to the customer, in order to understand their particularities, especially in more complex cases, delivering practical and definitive solutions to their complaints and feedbacks. Your job will require collaboration between the Legal and CSE teams to ensure a customer journey based on excellence. About The Job As a member of the Ombudsman team, you will help us to listen attentively to the customer, in order to understand their particularities, especially in more complex cases, delivering practical and definitive solutions to their complaints and feedbacks. Your job will require collaboration between the Legal and CSE teams to ensure a customer journey based on excellence. What You'll Be Doing: - Receiving, handling, monitoring and responding to customer demands; - Interface with our customers through the Ombudsman contact channels (telephone and email); - Drafting responses to Citizen's Demands Registration System (BACEN-RDR), consumidor.gov and municipal and state PROCONs; - Keeping tabs and managing administrative demands alongside our legal partners; - Providing advice on customer related situations to the Customer Support Engineering Team - Interfacing with other teams to align strategies and suggest improvement on products and processes. What You Need To Succeed: - Excellent written and oral communication skills; - Excellent Portuguese communication; - Intermediary English skills; - High attention to details; - Strong organizational skills ; - Good analytical skills; - Fast learning; - Love for technology; - Ability to be flexible