Backoffice Analyst

Benefits

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Weekend work

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Application

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About this role

Backoffice Analyst São Paulo About CloudWalk: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically. As a member of the Backoffice team, you are expected to be experienced in Know Your Customer processes, passionate about customer service and also technology. Your mission is to complete the customer's accreditation as fast and as efficient as possible. As a member of the Backoffice team, you are expected to be experienced in Know Your Customer processes, passionate about customer service and also technology. Your mission is to complete the customer's accreditation as fast and as efficient as possible. About CloudWalk: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically. What You´ll Be Doing: - Manage and execute regulatory and compliance processes, including Bacenjud, CCS0011, and Bacen Correios; - Monitor metrics, review performance, and propose new solutions or data providers for KYC and customer data updates; - Conduct KYC and KYB processes, including business validation and professional license verification; - Validate tax identification numbers and perform criminal background checks; - Investigate and eliminate false positives in risk and compliance workflows; - Implement and improve KYC rules and processes; - Manage

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