Chime jobs

Senior Full-Stack Engineer, App Journey (GraphQL) New York, NY, USA; San Francisco, CA, USA About the role We are looking for a Senior Full-Stack Engineer to join our App Journey team and play a key role in shaping the core experiences that every Chime member interacts with every day. As a senior engineer on this team, you'll own the surfaces that define how members navigate and engage with Chime, helping them manage their finances with clarity and confidence. You'll work across the stack, partnering with product managers, designers, and product engineers to build scalable, reliable, and delightful experiences for millions of members. You'll also help shape the technical foundation that powers these experiences, working on server-driven UI systems, GraphQL APIs, and other parts of the platform that make our app faster and more flexible over time. The base salary offered for this role and level of experience will begin at $187,000 and up to $259,000 Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Own and evolve core app surfaces including primary surfaces and app navigation, driving projects from concept to completion - Work across the full stack, building frontend features in React Native while also contributing to backend services and GraphQL APIs in Ruby on Rails - Partner closely with product managers and designers to define requirements, shape the roadmap, and

Genesys Platform Program Lead Remote, USA About the role Chime is undergoing one of the most significant transformations in our member support history by migrating our enterprise contact center to Genesys Cloud CX. We are seeking a Genesys Platform Lead to serve as the internal authority for this platform: ensuring the migration lands correctly and the platform continues to operate at its best long after launch. This is not a build-and-hand-off engagement; the role serves as an ongoing "watchtower" - accountable for correct configuration, rigorous governance, and continuous improvement. The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Own the solution architecture for Genesys Cloud CX - defining how it's configured, integrated with our CRM, WFM, bots, and identity systems, and governed so complexity doesn't quietly accumulate over time. - Be the internal reviewer for every significant architectural decision made by our Systems Implementer and Managed Services Provider, validating that what gets built actually aligns with Chime's standards and long-term operating model. - Lead our most complex Genesys initiatives - from new AI platform integrations to major IVR redesigns - translating business and CX requirements into technically sound platform designs and keeping delivery tracks aligned across Engineering, SI, and MSP. - Own the

AI/ML Engineer San Francisco, CA, USA About the role Chime's AI/ML Trust & Safety team is building models, insights, and decisioning systems that help protect millions of members while enabling safe, reliable financial progress. We are looking for an AI/ML Engineer who is growing strong technical depth in machine learning, experimentation, and analytical problem solving, with an interest in applying those skills to trust, safety, and risk challenges across Chime. You'll contribute to end-to-end model development, analysis, and production-facing decision systems with guidance from senior team members. Your work will help improve how Chime detects risk, understands member behavior, evaluates tradeoffs, and scales trustworthy member experiences. This role is a strong opportunity to build deeper expertise in applied ML, risk systems, experimentation, generative AI, sequence models, and cross-functional product impact in a high-scale environment. The base salary offered for this role and level of experience will begin at$125,000.00 and up to $173,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Contribute to the design and implementation of training pipeline components for AI/ML models that support Chime's risk decisioning systems. - Develop, test, and iterate on model features within clear requirements and with support from senior team members. - Support offline model evaluation and contribute to online experiment analysis to understand performance, tradeoffs, and member impact. - Write modular, testable, and maintainable

Director, Associate General Counsel, Privacy, Cybersecurity, and AI San Francisco, CA, USA About the Role Chime is looking for an Director, Associate General Counsel to lead our Privacy & Security team. The Director will work cross-functionally with marketing, security, engineering, product, data, and member support teams to manage Chime's privacy program in compliance with applicable privacy and data security laws and regulations. The Associate General Counsel will also play a key role in Chime's AI governance program. The base salary offered for this role and level of experience will begin at $264,000 and up to $345,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Advise teams on privacy laws, with a particular emphasis on financial privacy - Take the lead in maintaining Chime's privacy program to ensure it meets evolving regulatory expectations - Work cross-functionally to develop and help manage privacy impact assessments and ensure that privacy by design is embedded in everything Chime does - Work collaboratively with product counsel to advise on privacy aspects of product design - Develop and conduct both general and role-specific privacy trainings - Support Chime's security team, including by supporting scenario planning exercises and advising on reportability of incidents to the extent they arise - Stay abreast of regulatory and industry trends in privacy and security laws, including new regimes and requirements that may

Engineering Manager, Spending, Savings, & Investing San Francisco, CA, USA About the role Chime is looking for an engineering leader to help manage and guide one of the Spending, Saving & Investing technology teams. Chime's Spending, Saving & Investing org is on a mission to make Chime the top choice for everyday spending by building innovative, reliable, and member-first financial tools. We focus on driving active spend and usage, increasing reliability and availability, and delivering seamless, trusted experiences across cards, credit, money movement, deals, and transaction intelligence. Our work empowers members to manage their money with confidence, spend smarter, and improve their long-term financial health. The base salary offered for this role and level of experience will begin at $199,000 and up to $275,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Build, lead and hire a high-calibre team of software engineers to solve these problems while being hands on. - Ensure that technical decisions support our bar for quality and performance, but also map to our company and organization level priorities. - Design, develop, test, and scale new and existing consumer product features. - Encourage innovation and foster an environment of continuous improvement. - Establish a sense of urgency and direction, set expectations with team and individuals. Establish team objectives in alignment with business goals. - Work very closely with

Product Manager, AI & App Experience San Francisco, CA, USA About the role We're hiring a Product Manager to lead AI-powered experiences across our core app. In this role, you'll shape the next-generation AI consumer experience that helps millions of Chime members understand their money, make smarter decisions, and ultimately, achieve financial progress. This is a 0->1 product management role. You'll define the vision, strategy, and roadmap for making AI-powered experiences more intuitive, personalized, and impactful - translating Chime's deep relationship with the member (transaction history, spending patterns, goals, and more) into personalized, proactive, and actionable insights. You'll operate at the intersection of product, data, and design, translating rapidly evolving AI capabilities into real, user-facing value. This is a highly cross-functional role where you'll partner closely with engineering, data science, design, and research to bring new experiences to life-from early concept through launch and iteration. You'll be responsible for defining what great looks like: balancing innovation with trust, ensuring transparency in how AI behaves, and building experiences that members can rely on. Success means proving product-market fit, then evolving beyond a standalone surface into something native to every part of the Chime experience - AI that feels integrated, ambient, and always working. The base salary offered for this role and level of experience will begin at $176,000.00 and up to $244,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

Mobile Software Engineer, Lending San Francisco, CA, USA About the role The Chime mobile team is chartered with crafting the primary interface between the company and our users. In particular, this team will be creating tight and user friendly interactions around the core banking experience as well as iterating on innovative features that help our users work towards better financial health. The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Design, develop, test, release, and scale new and existing consumer product features and mobile architecture - Work closely with our product team to launch new features - Develop thoroughly tested code and conduct quality assurance on all new code alongside our QA team - Collaborate effectively with other technology teams and architects to solve complex problems spanning their respective areas - Work in a team as well as independently to deliver on aggressive schedules and goals To thrive in this role, you have - A strong empathy for the users of the products you create. - A minimum of 3 years experience in React.js or mobile development (Bonus: React Native). - Experience with React Native, some native iOS and Android - Experience leading execution of complex projects involving multiple engineers - Experience building

Senior Data Scientist, Spending San Francisco, CA, USA About the role As a Sr. Spending Product Data Scientist, you will have the opportunity to develop, test, launch and scale member banking experience products that build products that make Chime banking the best place to spend, save and invest. Spending XFN organization's mission is to deliver industry-leading spending products that members want to keep top of wallet. Our spending products help our members spend and manage their money, offering unmatched simplicity, rewards, and tools that bring them financial progress. Through experimentation, user behavioral analysis, sophisticated statistical and data science modeling, and dashboards development, you will surface product insights and recommendations that will increase engagement, and retention of our members. In this role, you will work closely with product managers, risk, engineers, product & lifecycle marketing, and operational stakeholders to foster a data-driven product development culture, advise our product roadmaps, and build a deep understanding of member behavior. The base salary offered for this role and level of experience will begin at $133,000 and up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Partner widely with product, engineering, research, and design to translate your insights to guide product development. You'll use data to help the organization understand how members are interacting with Chime and convert that to business and experience implications.

Product Design Manager New York, NY, USA; San Francisco, CA, USA About the Role We're hiring a Design Manager to lead Lending at Chime - including Instant Loans and MyPay - and push the boundaries of what financial experiences can be. You'll own a high-impact product area, leading a team to deliver best-in-class design while partnering closely with Product and Engineering to shape strategy and outcomes. This is a space where the details matter: clarity, trust, and usability aren't nice-to-haves - they're essential to helping members make real financial progress. This role is also an opportunity to explore what's next. You'll help define how AI can be thoughtfully integrated into lending experiences, making them more responsive, personalized, and intuitive without sacrificing transparency. Along the way, you'll raise the bar on craft, mentor and grow designers, and build systems that scale - all while delivering experiences used by millions of members every day. The base salary offered for this role and level of experience will begin at $202,000 and up to $280,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Lead and grow a team of product designers working across lending experiences (Instant Loans, MyPay) - Set a high bar for craft, ensuring polished, thoughtful, and cohesive end-to-end experiences - Drive product strategy in partnership with cross-functional leaders, shaping roadmaps and outcomes

Sr. Associate, Corporate Finance San Francisco, CA, USA About the role We're seeking a Senior Associate to support the Corporate Finance function at Chime! In this role, you'll play a key part in shaping our business and financial strategy while driving high-impact initiatives across the company. Your responsibilities will include supporting the monthly close process, the annual operating plan, and forecasting the balance sheet and cash flow statement, along with performing detailed reporting and analysis. You'll work closely with the Accounting and Capital Markets teams to enhance the accuracy of key balance sheet and cash flow forecasting items. A strong understanding of financial statements and their interdependencies is essential for providing insightful analyses that drive accountability and financial predictability. Furthermore, you'll support the Systems/Data team to optimize Pigment, our new planning platform, by developing executive-level dashboards and enhancing the efficiency of existing forecast models. We're looking for an analytical and collaborative team player who can break down complex financial problems into actionable insights while maintaining a strategic perspective. The base salary offered for this role and level of experience will begin at $116,000 and up to $160,000.. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Support the monthly close process, monthly forecast, and annual operating plan - Support balance sheet and cash flow management, including analysis, forecasting, planning, and scenario modeling

Media Planner San Francisco, CA, USA About the role Chime is on a mission to help millions of everyday people achieve financial progress. To support a more integrated, data-driven media investment function, we're hiring an Media Planner to support planning, execution, and measurement workflows. This role sits on the Media Strategy & Investment team, reporting into the Director, Growth Marketing. You'll partner closely with our TV/Audio lead, Brand Planner, Growth, Analytics, and agency partners to help execute offline media plans, maintain measurement workflows, and contribute to a test-and-learn culture across offline channels. The base salary offered for this role and level of experience will begin at $83,000 and up to $145,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Support execution of full-funnel media campaigns in partnership with the Director and channel leads - Assist in building and updating campaign plans, calendars, and pacing trackers to help monitor performance against core business and media KPIs - Coordinate with agencies and vendors on campaign setup, trafficking, and reporting to ensure plans are executed accurately - Support MMM and attribution workflows by gathering, organizing, and QA'ing inputs (e.g., spend, flights, HDYHAU, mail drops) and sharing with Analytics and external partners - Assist in maintaining reporting and dashboards that track offline performance, test results, and key learnings across channels - Help translate campaign and

Data Scientist, Growth Product San Francisco, CA, USA About the role We're looking for a Growth Product Scientist to partner with our Growth Product and Engineering teams to drive measurable impact across the member journey - from acquisition to conversion through long-term retention. You'll turn data into the decisions that shape how millions of members discover, direct deposit, and get value from Chime. This role sits at the intersection of product, data, and experimentation. You'll own funnels end-to-end, design and analyze A/B tests, and translate ambiguous business questions into clear, prioritized recommendations that ship. In this role, you will work closely with product managers, design, engineers, product & lifecycle marketing, and operational stakeholders to foster a data-driven product development culture, advise our product roadmaps, and build a deep understanding of member behavior. The base salary offered for this role and level of experience will begin at $109,000 and go up to $150,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Partner with Product Managers, Engineers, Designers, and Marketers on growth initiatives spanning acquisition, onboarding, activation, and retention - Design, run, and analyze A/B tests to improve member product experiences, including metric creation, experiment design, power analysis, and analysis of experiment results.; develop frameworks to prioritize the highest-leverage experiments - Drive data-informed decision making within Growth org by equipping PMs and engineers

Senior Data Scientist, Growth Product San Francisco, CA, USA About the role We're looking for a Sr. Growth Product Data Scientist to partner with our Growth Product and Engineering teams to drive measurable impact across the member journey - from acquisition to conversion through long-term retention. You'll turn data into the decisions that shape how millions of members discover, direct deposit, and get value from Chime. This role sits at the intersection of product, data, and experimentation. You'll own funnels end-to-end, design and analyze A/B tests, and translate ambiguous business questions into clear, prioritized recommendations that ship. In this role, you will work closely with product managers, design, engineers, product & lifecycle marketing, and operational stakeholders to foster a data-driven product development culture, advise our product roadmaps, and build a deep understanding of member behavior. The base salary offered for this role and level of experience will begin at $133,000 and go up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Operate as an independent thought partner to Product, Engineering, and Design - helping shape strategy, not just measure it. You'll proactively identify opportunities and risks, framing the right questions before they're even asked. - Work with the team to develop a rich program of experimentation and A/B testing to improve member product experiences, including metric creation, experiment design,

Senior Program Manager, AI Enablement Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA About the Role The Applied AI team's job is to make AI a trusted co-pilot for every Chimer - so Chime moves faster and builds better. As Program Manager, AI Enablement, you own the programs that make that happen: the networks, resources, and rhythms that move Chimers from knowing AI tools exist to actually changing how they work. This is a program ownership role, not a coordination role. You come in with a problem and a scope, and you come back with the shape: narrative, roadmap, milestones, success metrics, operating cadence. The programs you run should be able to survive a week without you. The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to: - Own cross-functional AI enablement programs end-to-end (e.g., AI Champions network, onboarding and activation programs): design, operating cadence, stakeholder activation, and fluency outcomes - Go deep on workflow problems before proposing solutions - spend time understanding what's actually slowing teams down, then design programs and tools that address the root cause - Partner directly with teams to build AI-enabled solutions - not just roll them out, but get hands-on in the design and build alongside

Software Engineer, MyPay San Francisco, CA, USA About the role MyPay is Chime's Earned Wage Access (EWA) product and one of the company's fastest-growing, revenue-driving products, used by millions of members to access their earnings when they need it. We power complex, real-time money movement at scale - including underwriting, eligibility decisions, ledgering, and seamless financial transactions. In this role, you will design and build backend services where correctness, resiliency, and performance are critical. You will collaborate closely with Product, Design, Data Science, Risk, Analytics, and others to drive rapid experiments, make data-driven decisions and scale high-impact solutions. The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Independently own and deliver features end-to-end - Design, develop, test, refactor and scale backend implementations of new and existing consumer product features - Work with the mobile team to design and build strong, resilient APIs that power the member facing mobile app - Collaborate with cross functional teams to understand member pain points and come up with solutions - Proactively identify opportunities for improving the reliability and scalability of our systems - Work across the engineering team to improve and uphold high technical standards - Grow into owning larger components of the system over time To

Product Designer, Disputes San Francisco, CA, USA About the role We're hiring for a Product Designer on our Trust & Safety Disputes team. In this role, you'll lead the design of the member-facing disputes experience across the lifecycle a customer goes through when they file a dispute, while also partnering on agent tooling where it meaningfully improves outcomes. You'll play a key role in shaping what great looks like for Chime's dispute experience as automation and AI evolve. You'll focus on high-stakes moments of trust-ensuring members feel supported, informed, and confident-while identifying opportunities to streamline agent workflows through automation and intentional design, ultimately delivering more seamless and effective outcomes for everyone. The base salary offered for this role and level of experience will begin at $170,000.00 and up to $235,000.00 . Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. This role is in-office in San Francisco Monday-Thursday each week. San Francisco is preferred. In this role, you can expect to - Lead the end-to-end design of member-facing dispute experiences, from issue identification through filing, status visibility, resolution, and follow-up. - Design thoughtful, high-trust experiences for complex and often emotionally charged moments where members need clarity, confidence, and support. - Partner closely with Product, Engineering, Operations, Risk, Support, and Research to improve both customer outcomes and operational efficiency. - Identify where agent tooling, workflows, and automation can reduce friction behind

Senior AI/ML Engineer Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA; Seattle, WA, USA About the role We're hiring for a Senior AI/ML Engineer, Growth & Marketing AI to help us build the next generation of AI-powered growth and marketing capabilities at Chime. In this role, you'll develop foundational transformer models that convert behavioral and financial data into highly personalized experiences, recommendations, and communications for millions of members. You'll work closely with the Growth & Marketing team, as well as the Product and Engineering teams to deploy scalable AI systems that improve member engagement and drive company growth. This is a highly applied role where you'll have the opportunity to work with rich datasets, solve challenging real-world problems, and build cutting-edge deep learning systems in production. The base salary offered for this role and level of experience will begin at $172,000.00 and up to $238,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Develop and deploy sequential deep learning models and traditional machine learning systems to power growth and marketing initiatives - Build predictive models using large-scale financial, transactional, and behavioral datasets to improve personalization and member engagement - Partner cross-functionally with Growth & Marketing, Product, and Engineering teams to drive strategic AI/ML initiatives - Design and improve infrastructure for training, serving, and monitoring large-scale ML and deep

Software Engineer, Machine Learning Platform San Francisco, CA, USA About the role Chime's Machine Learning Platform (MLP) team builds and operates the infrastructure, tooling, and developer experience that powers machine learning across the company. We enable data scientists and ML engineers to develop, train, deploy, and monitor models reliably and efficiently. As a Machine Learning Platform Engineer, you will design and build scalable systems that support model training, feature computation, real-time inference, and experimentation. You'll work at the intersection of distributed systems, cloud infrastructure, and applied machine learning. This role focuses on building robust foundations that allow ML teams to move quickly while maintaining reliability, governance, and cost efficiency. The base salary offered for this role and level of experience will begin at $187,000.00 and goes up to $259,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Design, build, and operate scalable ML infrastructure on AWS - Develop distributed training and batch processing systems using Ray - Build and maintain infrastructure-as-code using Terraform - Support and evolve the feature store and feature pipelines - Develop data ingestion and streaming systems (e.g., Kinesis, Kafka, Flink, Spark, or similar technologies) - Improve CI/CD workflows for ML models and platform components - Enhance observability, reliability, and cost visibility across ML workloads - Partner closely with Data Science and ML Engineering teams to improve developer

Senior Associate, Business Compliance New York, NY, USA; San Francisco, CA, USA; Washington, DC, USA About the role We're hiring a Senior Associate, Business Compliance to join our Marketing Compliance team to help ensure Chime's products, services, and brand are marketed in a way that's clear, compliant, and member-first. In this role, you'll review and advise on end-to-end marketing and advertising initiatives, partnering closely with Marketing, Product, Legal, and our issuing bank partners to bring campaigns to life responsibly. You'll stay ahead of the evolving regulatory landscape and translate complex requirements into practical guidance that enables the business to move quickly and confidently. The base salary offered for this role and level of experience will begin at $101,000.00 and up to $140,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Review and advise on marketing and advertising materials across digital, social, mobile, influencer, lifecycle, and traditional channels to ensure compliance with applicable laws and regulatory guidance - Apply deep knowledge of UDAAP, FTC Guidelines, Reg Z, Reg E, Reg DD, FCRA, VISA branding rules, and applicable state laws - Independently execute day-to-day marketing compliance reviews with strong quality assurance and documentation practices - Identify regulatory risk early and provide clear, pragmatic mitigation guidance that balances compliance with member experience - Research, interpret, and apply evolving regulatory requirements to new products, campaigns,

Director, Product Management, MyPay New York, NY, USA; San Francisco, CA, USA About the role We're hiring a Director of Product Management to lead MyPay across both workplace and direct-to-consumer experiences. This is a highly strategic role focused on building a product that deepens member love while unlocking new avenues for growth. You'll define the long-term vision, guide a team through ambiguity, and partner closely across the company to turn MyPay into a foundational part of the Chime ecosystem. You'll be stepping into a product that already plays a meaningful role for our members, but is still early in realizing its full potential. MyPay sits at the intersection of everyday financial behavior and long-term financial progress, with the opportunity to become a core part of how members engage with Chime. This role is about taking something that works today and evolving it into something members can't imagine living without-while uncovering new ways it can drive meaningful, sustainable growth. The base salary offered for this role and level of experience will begin at $239,000.00 and up to $330,000.00 . Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Own and evolve the product strategy for MyPay across multiple surfaces and customer segments - Lead and develop a team of product managers operating across different problem spaces and maturity levels - Define and prioritize

Director, Growth Marketing (TV & Offline Media) San Francisco, CA, USA About the Role Chime is on a mission to help millions of everyday people achieve financial progress. To accelerate efficient and measurable growth, we're evolving TV & Offline from a pure channel execution function into a media investment and planning engine that sits at the center of our growth model. We're seeking a strategic, data-driven Director to define, lead, and execute Chime's TV and Offline marketing strategy and to own cross-channel media strategy and investment planning across Brand and Growth. This role is the single-threaded owner for how we translate MMM, incrementality, and business goals into budget allocation and media mix decisions across TV, audio, direct mail, and adjacent channels in partnership with channel leads, Analytics, and Finance. You will lead a high-performing team (including our TV/Audio lead and a dedicated Offline Planner), oversee agency and measurement partners, and collaborate with senior leaders across Brand, Growth, Product Marketing, Analytics, Finance, and MarTech to deliver scalable, measurable business impact and a durable, full-funnel media system. The base salary offered for this role and level of experience will begin at $196,000.00 and up to $270,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Set the long-term vision and roadmap for TV & Offline as a core growth driver, defining the role of

Program Manager, Dispute Experience Remote, USA About the role As a Program Manager in Member Experience, you will play a key role in driving compliance and operational excellence within Chime's dispute operations. This position focuses on maintaining adherence to key regulations such as Regulation E, Regulation Z, and UDAAP while improving the end-to-end dispute experience for members and agents. You will lead cross functional projects that strengthen controls, close compliance gaps, and enhance operational efficiency to ensure that Chime's dispute processes remain consistent, transparent, and aligned with regulatory standards. This role is ideal for someone who can combine deep disputes and compliance expertise with strong program management and documentation skills to deliver measurable outcomes. The base salary offered for this role and level of experience will begin at $116,000.00 and $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Own and improve process documentation (e.g., member journey maps, knowledge base library, standard operating procedures), acting as a subject matter expert of the dispute resolution process and experience. - Review and respond to internal and external audit requests, including sponsor bank and control testing reviews, ensuring all findings are analyzed, addressed, and remediated within established timelines. - Support dispute-related inquiries, analyzing themes, providing responses for internal and bank-partner reviews, and summarizing key trends and recommendations to improve member and agent experiences. -

Chef(fe) de produit - Logiciel CYME / Product Manager - CYME Software Brossard, Quebec, CAN, J4Z 0N5 | Burlington, Ontario, CAN, L7L 5Z1 | Delta, Colombie-Britannique, CAN, V3M 6V5 | Airdrie, Alberta, CAN, T4A 2G1 | Toronto, Ontario, CAN, M6K 3S1

Director, People Strategy & Program Management San Francisco, CA, USA About the role The Director, People Strategy & Programs will be a senior leader within the People organization, responsible for translating Chime's People Strategy into a clear, executable roadmap and ensuring its successful delivery across the company. This role will lead the People PMO and serve as a strategic integrator across People functions, driving alignment, prioritization, and measurable impact. This leader will act as a catalyst for transforming the People function into a sustained competitive advantage by shaping strategy, managing a portfolio of enterprise-wide People initiatives, and ensuring disciplined execution through strong program management, change leadership, and performance measurement. The role requires deep HR expertise, strong business acumen, and the ability to operate as both a strategic architect and hands-on execution leader in highly ambiguous, high-visibility environments. The base salary offered for this role and level of experience will begin at $199,000.00 and up to $275,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Own the end-to-end People Strategy roadmap, translating Chime's People strategy into integrated, executable priorities across People teams. - Lead the People PMO, including intake, prioritization, portfolio management, and delivery of enterprise-wide People initiatives. - Ensure disciplined execution of People programs through strong program management, governance, and cross-functional alignment. - Establish and manage People performance metrics, including KPIs