Seller Operations Lead

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About this role

Seller Operations Lead Paris, Ile-de-France, France Who We Are Zefir is building an AI autopilot for home sales in Europe, starting in France: an AI agent runs the entire sale and purchase journey end-to-end, orchestrating local brokers, portals, buyers, and documents. Backed by over $55 million from top-tier investors like Sequoia Capital, we're committed to accelerating life changes for millions of current and future European homeowners. 📌 Your Mission Zefir is rebuilding how people sell their homes. Today, our seller funnel is a 20+ day, human-intensive process that works, but won't scale internationally. Your job is to change that. As Seller Funnel Lead, you'll own the end-to-end redesign of our seller journey, from first contact to live listing. The goal isn't incremental optimization. It's a structural shift: cutting our cost-to-serve dramatically, unlocking direct P&L impact, and building an operating model light enough to export to new markets without replicating headcount. You'll operate at the intersection of Ops, Product, Sales, and Growth, not as a support function, but as the person driving the strategic roadmap for how Zefir operates on the seller side. ✅ What You'll Own 1️⃣ Redesign the seller funnel from first principles Architect the move from a high-touch, 20-day signature process to a near-autonomous, 5-click experience. This means defining which steps disappear, which become product-led, and which stay human, then shipping that vision with Product and Engineering. You own conversion, time-to-list, and CSAT through the transition. Nothing drops. 2️⃣ Build the GTM operating model that scales across markets

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