Specialist, Customer Service

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Specialist, Customer Service Country India XPO India Shared Services Logistics done differently. Join XPO Logistics, a company named among the world's most admired by Fortune and one of America's best employers by Forbes. As the Specialist, Customer Service, you are the primary contact for managers, employees, and even other HR professionals across the company tasked with handling day-to-day questions and requests regarding HR/Payroll and company policies, processes, tools, and programs. In addition to providing information and guidance, Specialists - Customer Service perform basic transactions in the HR system of record (e.g., SuccessFactors). Maintain the utmost confidentiality in dealing with employee records and business information. If you're looking for a growth opportunity and a better lifestyle, join us at XPO. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day: Answers general questions regarding portal navigation, HR applications use, and HR/Payroll policies and procedures. Demonstrate excellent customer service according to established call quality standards and management direction. Execute transactions (e.g., transfer, address change, voluntary separation, work schedule change, other personnel data changes) as assigned according to proper p

Read the full description at jobs.xpo.com. FewerJobs shows a preview and links to the original posting.