FewerJobs.
All jobs

Product Manager II, Post Order Experience

Xometry INC - Waltham, MA

Posted Jun 4, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 13, 2026
Salary
$102K-$130K From the posting source
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)
$102,662 U.S. median for this role
Projected growth (BLS Employment Projections)
+5.4% - Faster than average

13% above the BLS role benchmark for product management aggregate.

Matched to SOC 11-1021 - Product Management aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Product From the posting source
Seniority
Senior From the posting source

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Equity
Offered Verified - SEC 10-K source

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Product Manager II, Post Order Experience Waltham, MA Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking a Product Manager II , Post-Order Experience to own and optimize the customer journey after an order is placed. From order confirmation to delivery and support resolution, your work will ensure every buyer feels informed, confident, and delighted throughout their interaction with Xometry. Responsibilities: Define and prioritize the roadmap for all post-order touchpoints including order tracking, status updates, delays, communications, and support workflows. Collaborate with engineering, design, and customer service to streamline resolution paths and improve transparency. Work cross-functionally with supply chain and logistics teams to reduce turnaround times and ensure SLAs are met. Build and iterate on features that proactively address customer pain points and increase CSAT/NPS. Drive a data-informed approach using experimentation and user research to improve retention and customer loyalty. Act as the voice of the customer internally and develop mechanisms to gather feedback at scale. Qualifications: 2-5 years of product management experience, ideally with B2B or transactional platforms. Experience with order management, fulfillment tracking, or support tooling preferred. Strong customer empathy and experience with user-centered product development. Familiarity with agile product development, data tools, and experimentation frameworks. The

Read the full description at job-boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.

Apply at job-boards.greenhouse.io

Apply link not verified; last-live date unavailable.

What verified means

Verified means a displayed claim has field-level provenance to a source FewerJobs pulled: a government or employer source, or the original job posting. Posting-sourced facts are employer-stated and are labeled separately from government records.

Related jobs