Collections Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

Shift type

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Collections Specialist Manila, Philippines Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. Xometry is seeking an experienced Collections Specialist to join our Finance team. In this role, you will be responsible for managing the accounts receivable process, ensuring timely collection of outstanding invoices, and maintaining positive relationships with our valued customers. As a Collections Specialist, you will play a crucial role in supporting Xometry's financial health and growth. Responsibilities: Effectively monitor and maintain assigned accounts, including handling customer phone calls and reconciliations. Leads the debt collection process for assigned customers. Reconciles accounts when necessary to collect open balances. Keeps detailed notes and records of all communications and actions. Works with sales and other departments to ensure invoices are paid. Notifies sales when accounts are past due and or being placed with the collection agency. Works with coworkers to set debt collection strategies. Answers questions customers have about billing statements/open invoices. Keeps track of payment due dates and sends reminders. Updates the account status when the debt has been paid. Investigates billing errors and disputes and follows up with customers. Sends necessary paperwork to customers. Maintains confidentiality and the utmost discretion. Timely escalate relevant issues and/or negotiate payment plan based on the

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