Status Board Operator - Housekeeping

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Status Board Operator - Housekeeping Las Vegas, NV, United States Company Description: Job Description: The main duty of the Status Board Operator is to respond to calls and fulfill requests from guests and various departments, ensuring outstanding guest service. Additionally, the operator is tasked with assigning rooms to Guest Room Attendants (GRAs) and Utility Housepersons. Job Responsibilities: Answer telephone calls, respond to questions and handle requests from internal and external guests according to Wynn Las Vegas guidelines; dispatch appropriate services, team members, and/or supervisors or route phone calls to appropriate departments as needed. Monitor room assignments on Amadeus, REX, and other department-specific systems to ensure productivity goals are met Oversee and coordinate work orders, including room moves and guest service requests. Assigning work orders to utility housepersons such as shampoos, drapes, furniture movement, and marble polishing. Prioritize and expedite rush rooms in collaboration with guest room attendants (GRAs) and assistant managers Communicate with assistant managers and tower managers any essential information such as guest complaints/requests. Monitor rooms for check-outs and ready-for-inspection as well as rooms on queue, and alert assistant managers and tower managers, as needed Handle guests need (service calls) as quickly, efficiently, and courteously as possible, making sure all calls, work orders, requests, and related information are completely tracked as established by department procedures Resolve guest concerns when possible and escalate issues to management when necessary; ensure department leadership is informed of all significant complaints Notify housekeeping managers or supervisors of rooms requiring preparation for VIP arrivals or

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