Manager - Application Support

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Role

Seniority

Senior From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Manager - Application Support Las Vegas, NV, United States Company Description: Job Description: The Manager of IT Application Support is a key member of the Wynn Las Vegas IT Team and reports directly to the Director, IT Application Support. This position is responsible for all support analyst and technician personnel and will ensure that all daily tasks are performed by personnel in a timely manner. This position will collaborate with other IT leaders. Core Job Duties & Responsibilities Manages the daily activities of the Application Support Department to include training, coaching, organizing, planning, and staffing operations. Responds to the most complex application and hardware issues for customers. Identifies problem tickets and coordinates appropriate corrective action. Takes a proactive approach to identify and resolve potential issues. Schedules and organizes work assignments of application support team. Acts as a coach and mentor. Provides new hire application support training, in addition to documented step by step new hire IT onboarding. Prepare operational reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions. Contributes to the creation and modification of overall support policy and procedures. Manage and oversees Application Support projects/tasks and ensure on-time delivery. Timely reporting of assigned tasks for application support is vital to the success of this department. Works on special projects to improve operating efficiencies. Recommend various personnel actions including, but not limited to, coaching, hiring, performance appraisals, promotions, transfers, and vacation schedules. Perform other management assigned tasks as required Participate in the on-call incident manager rotation.

Read the full description at jobs.smartrecruiters.com. FewerJobs shows a preview and links to the original posting.