OCCS Analyst - Voice Admins

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Childcare support

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Learning budget

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Verification

Not verified last checked Jun 13, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.

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Schedule

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Weekend work

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Application

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Deadline

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About this role

OCCS Analyst - Voice Admins Owings Mills, Maryland Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as an OCCS Analyst - Voice Admins, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Provide technical support for the multiple communication systems, addressing issues and ensuring quick resolution. Collaborate with cross-functional teams to troubleshoot and resolve communication-related problems. Configure and optimize communication infrastructure components, including IP telephony, video conferencing, messaging platforms, collaboration tools, and faxing platforms. Implement and maintain omni channels of communication systems to meet organizational requirements. Implement security measures to safeguard the omni-channel communication systems and data. Collaborate with IT teams to ensure interoperability and seamless integration with other systems. Create and maintain detailed documentation of the omni channels of communication configurations, processes, and procedures. Prepare training material for end-users and support teams on properly using communication tools. Monitor system performance and conduct regular assessments to identify areas for improvement. Manage relationships with vendors, ensuring service level agreements are met. User provisioning for various communication platforms. If You Are: Exercise sound judgement and an ability to remain professional in

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