Senior Capacity Planning Manager

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About this role

Senior Capacity Planning Manager Remote, USA, United States Role: Senior Capacity Planning Manager Location: USA Remote; Austin, TX preferred About the Company Wheel is evolving the traditional care ecosystem by equipping the nation's most innovative companies with a premier platform to deliver high-quality virtual care at scale. We offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment. Wheel solutions include configurable virtual care programs, an intuitive consumer interface, and access to a nationwide network of board-certified clinicians. Discover how Wheel is transforming the future of healthcare by visiting www.wheel.com . About the Role We're looking for a Senior Capacity Planning Manager who operates at the intersection of quantitative modeling, workforce strategy, and commercial impact. This is not a supporting role - you will own the capacity planning function end-to-end and serve as a strategic partner to Network Operations leadership, finance, and our commercial team. You'll build and maintain the forecasting and staffing infrastructure that drives how Wheel scales. That means building sophisticated, data-driven models - not configuring off-the-shelf tools - and translating quantitative outputs into strategic recommendations that influence hiring, budgets, and deal decisions. You'll work directly with our commercial team to model the staffing and P&L implications of new client opportunities before they close, and you'll re-forecast proactively as the business evolves. What You'll Do Capacity Modeling & Forecasting - Own all clinician capacity planning & staffing strategy across client programs, modalities, and clinician types - Design staffing strategies, hiring

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