RMA Systems Engineer, India

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About this role

RMA Systems Engineer, India Chennai, Sai Nagar, Ambattur Industrial Estate Chennai, Tamil Nadu, India Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world's largest privately-held cloud infrastructure company. Vultr Cares - Medical Insurance stipend paid annually - 9 Company-Paid Holidays - Generous Leave Policy + 1 month paid sabbatical every 5 years + Anniversary Bonus each year - First year remote office setup + reimbursement per quarter each subsequent year for new equipment - Professional Development Reimbursement - Internet reimbursement - Fitness membership reimbursement - Company paid Wellable subscription Join Vultr Vultr is seeking a highly skilled and experienced RMA Systems Engineer to analyze, diagnose, and resolve complex hardware and system level failures across our cloud infrastructure platform. This role is responsible for evaluating failure patterns across GPU, CPU, and server environments, determining appropriate remediation strategies, and improving how Vultr manages hardware lifecycle and vendor interactions. The ideal candidate brings strong systems-level troubleshooting expertise and the ability to analyze non-routine technical issues, determine root cause, and

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