Sr. Technical Account Manager - CTV

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$100K-$115K From the posting source checked Jun 20, 2026

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

36% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr. Technical Account Manager - CTV Chicago, Illinois, United States; Denver, Colorado, United States; Irvine, California, United States; Los Angeles, California, United States WHAT YOU'LL DO The Sr. Technical Account Manager will be responsible for the hands-on technical execution, support, and day-to-day management required to onboard and scale Connected TV (CTV) publisher partners. This role focuses on the practical implementation of core product solutions, including Identity Data Match, IRIS_ID content identification, and Direct Inventory Integrations. Reporting to the Technical Account Management Director, you will guide partners through the technical lifecycle - from scoping initial requirements and leading integrations to troubleshooting and optimizing performance. You will serve as a key technical point of contact, ensuring that publisher engagements are supported by high-quality delivery and seamless technical execution. THE DAY-TO-DAY - End-to-End Onboarding: Lead the technical implementation for CTV publisher partners, managing the full lifecycle of Direct Inventory, IRIS_ID, and Identity Data Match integrations. - Proactive Troubleshooting: Provide hands-on support for incident response and issue resolution, ensuring data and inventory flows remain stable and accurate. - Data Investigation & Insights: Use Google BigQuery SQL to investigate data discrepancies, validate integration integrity, and surface actionable insights that drive partner optimization. - Operational Excellence: Create and maintain high-quality technical documentation, including integration guides and FAQs, to streamline the onboarding experience. - Workflow Optimization: Identify and implement internal tools or AI-driven automations to improve troubleshooting speed and overall account productivity. - Strategic Alignment: Partner closely with the Publisher Partnerships team to ensure technical delivery aligns

Read the full description at job-boards.greenhouse.io. FewerJobs shows a preview and links to the original posting.