Welcome Associate

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Welcome Associate Pontiac, MI, US Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries WHAT YOU WILL BE DOING Use initiative and make frequent and continuing use of independent judgment in obtaining and giving information Establish and maintain cooperative relationships with our internal and external clients Learn and apply a wide variety of information about clients, organization and services in a complex multi-functioned operation Perform effectively under continuing pressure and with frequent interruption WHAT WE NEED FROM YOU Must Have Qualifications: High school diploma or equivalent Vibrant personality and a desire to be a team player Strong written and verbal communication skills Must be comfortable in a high volume call center environment (700-900 calls per day) Comfortable working on multiple computer screens and software systems in a fast-paced environment Nice to Have Qualifications: 1-2 years of high level reception OR call center experience THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, Peop

Read the full description at careers-uwmcareers.icims.com. FewerJobs shows a preview and links to the original posting.