Servicing Operations Specialist II - Special Loans

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Servicing Operations Specialist II - Special Loans Pontiac, MI, US The Servicing Operations Specialist II is a member of the Special Services team within the Servicing division at UWM. This team is responsible for Loan Boarding, MERS (Mortgage Electronic Registration System), investor requests, all internal and external Servicing Audits and various adhoc requests that enter into the Servicing team. The Servicing Operations Specialist II role is a more seasoned role within the Special Services team and will be hired with a specific focus on both Loan Boarding and MERS as well as other needs that arise. WHAT YOU WILL BE DOING Review and work daily exception reports Perform monthly, quarterly and annual reviews of loan portfolio Update the Subservicer's systems as needed Partner with the subservicing teams for loan boarding and MERS updates Monitor and service a portfolio of complex mortgage loans throughout their lifecycle, ensuring accurate maintenance of terms, interest rates, and payment structures. Help Internal teams with identifying the root cause of errors Effective communication with a wide variety of internal parties to resolve loan level issues Respond to email requests from AE's and Brokers on behalf of borrowers Ensure all servicing activity adheres to investor (e.g., Fannie Mae, Freddie Mac, FHA, VA) and regulatory requirements, including RESPA, TILA, and CFPB guidelines. Work tasks that require loan level updating Other duties as assigned WHAT WE NEED FROM YOU Must-have: 3+ years of Servicing experience or equivalent knowledge Gr

Read the full description at careers-uwmcareers.icims.com. FewerJobs shows a preview and links to the original posting.