UTS Trainee - SENA Practitioner

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Entry From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

UTS Trainee - SENA Practitioner Bogota, DC, Colombia Bogota, DC, Colombia What success looks like in this role: • Develops knowledge and skills within a functional area or discipline. • Serves in an entry-level role, receiving guidance and direction from a supervisor, manager or senior-level associate. • May have basic accountability for routine assignments and task areas. • Assignments involve a mix of learning and hands-on experience. • May serve in a rotational manner, moving from one functional area to another for developmental purposes. • May serves in either a technical or non-technical role, as described below. Additionally, may perform duties as described under the Intern / Student categories. Technical Support and Troubleshooting • Assisting with hardware and software installation, configuration or maintenance. • Troubleshooting network, system or application issues for internal or external clients. • Learning to use troubleshooting tools and ticketing systems to manage support requests. IT Infrastructure Support • Helping with server and network maintenance, including monitoring performance and security. • Assisting with workstation setup, user account management and configuration. • Learning about cloud-based services, virtualization and storage solutions. Client Engagement and Support • Helping with client inquiries, by phone, email or in person. • Assisting with software demos, onboarding or training. • Developing understanding of typical client needs, working with senior associates to deliver solutions. Cross-functional Collaboration • Working with allied teams to understand points of engagement and working methodologies. • Learning to coordinate tasks within larger team settings and assisting with problem solving efforts. You

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