German-speaking Technical Lead

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

German-speaking Technical Lead Budapest, Hungary What success looks like in this role: As a German-speaking Technical Lead (L3 Service Desk) , you will act as the senior escalation point for complex endpoint and workplace technology issues, while providing technical guidance to the Service Desk team. You will support and optimize modern IT environments, including device management, cloud solutions, endpoint security, and collaboration tools, while ensuring high-quality service delivery. Working closely with stakeholders and service providers, you will drive continuous improvement and consistently meet SLAs and KPIs. Your responsibilities include: Ensuring compliance with Service Level Agreements with our IT service providers. Proactively reducing and resolving technical incidents in restaurants through 3rd level incident management. Analyzing incidents and reports to identify opportunities for improvement. Collaborating with our service providers to continuously improve our products and processes, actively contributing to the implementation of our strategy. Working closely with our franchisees and internal stakeholders to provide optimal support to our restaurants. Identifying problems, risks, or conflicts and ensuring efficient troubleshooting. Defining success criteria for identified gates and determining how project success should be measured. Providing comprehensive status updates tailored to different purposes and stakeholder needs. You will be successful in this role if you have: A completed degree with a technical focus, such as (business) informatics, or a comparable qualification At least 3 years of professional or project experience in Service Desk 3rd Level Support A successful ITIL certification or equivalent qualification Ability to work successfully in a dynamic environment and drive projects in

Read the full description at unisys.wd5.myworkdayjobs.com. FewerJobs shows a preview and links to the original posting.