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Field Services SME(Subject Matter Expert)

Unisys CORP - Canberra, ACT, Australia

Posted May 12, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Not verified
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 13, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type
Not verified
Weekend work
Not verified

Company

Company stage
Public-company Verified - from the job posting source checked Jun 20, 2026
Equity
Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Field Services SME(Subject Matter Expert) Canberra, ACT, Australia Canberra, ACT, Australia What success looks like in this role: This role will serve as a S ubject matter exper t, leading the delivery of high-quality technical support and services to our clients within the Australian Government. In this advanced capacity, you will not only troubleshoot and resolve complex technical issues, perform system installations and maintenance, and provide on-site support to ensure the seamless operation of client IT infrastructure, but also drive continuous improvement and innovation across field services practices. A core responsibility of this role is to champion problem management-identifying recurring issues, conducting root cause analysis, and implementing sustainable solutions that enhance service reliability and efficiency. You will lead initiatives to innovate technical processes, introduce best practices, and foster a culture of ongoing improvement within the team. As a recognized SME, you will provide expert guidance to both clients and internal teams, ensuring that evolving needs are met with the highest standards of professionalism and technical excellence. You will mentor and develop junior engineers, instilling a mindset of innovation and continuous learning, and ensuring the team consistently delivers exceptional customer care. This role requires a mandatory NV2 AGSVA security clearance. Skills and Experience: Proven experience in a Deskside support environment performing fault investigation, triaging, and resolution. Experience with desktop support, server support, hardware, network and software installation and troubleshooting. Experience with supporting a corporate Windows environment Experience with supporting physical and virtual environments (Desktop and Servers) Operating system support (Windows 10

Read the full description at unisys.wd5.myworkdayjobs.com. FewerJobs shows a preview and links to the original posting.

Apply at unisys.wd5.myworkdayjobs.com

Apply link not verified; last alive Jun 13, 2026.

What verified means

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