SUPV III CUSTOMER SERVICE

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

SUPV III CUSTOMER SERVICE Job Country China At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Oversees daily activities of a customer service team. Job Requirements This position is to lead a team of Customer Care of about 5 people to be the single point of contact for escalated operational issue and resolution for all customers. Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include: Order Management Ensures effective delivery of service in the support of internal and external customers through regular interaction with customers and other functional areas via telephone, email, chat or through other social media platforms to resolve product/services issues fairly, effectively and in accordance with the consumer laws Metric - OMR /STR/Customer Block Management Billing Management Proactive billing management process Pricing - contract expiration management and quote follow up Credit Management -work with Customer , Sales and Finance on overdue A/R management and invoice issue management Metric - Billing Satisfaction Management Support the execution of improvement actions based on NPS and CES surveys: identify and drive corrective actions to recurring issues to create sustainable. Create awareness and accountability to other functions based on VOC. Quality/Complaint awareness: Act as focal point for sharing and communicating quality status. Communic

Read the full description at careers.te.com. FewerJobs shows a preview and links to the original posting.