Professional Services & Implementation Specialist

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Professional Services & Implementation Specialist Singapore About us @Symphony Secure. Connected. Intelligent. Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics. Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions. Role Description: Symphony is looking for a self-motivated and results-driven Professional Services Senior Specialist who will be responsible for planning and leading successful implementations of our award winning, voice trading applications. The Professional Services Senior Specialist is tasked with managing on-site deployments and will oversee all communications and project plans as well as design and manage all training programs in support of these efforts. The individual must be able to clearly articulate customer needs internally and represent the company's offerings externally. This role requires frequent interaction with a range of internal resources including sales, sales engineering, product managers in order to ensure that projects are delivered on-time, and meet or exceed all customer expectations. Responsibilities: Manage Symphony deployments; develop detailed project plans with milestones in order to ensure successful completion of an implementation within constraints such as time, cost and agreed quality standards. Develop meaningful trust relationships with our customers and represent their needs appropriately. Work with clients to understand their voice trading workflow requirements and assist with client data collection and user setup. Develop training programs for clients, including customized training material and training schedules. Responsible for tracking attendance, performance, and delivering feedback to client stakeholders. Provide

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