Sr. Director, Sales Customer Success

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Director Plus From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Sr. Director, Sales Customer Success US - HQ (US001) | Country United States | State California | City San Jose Job Req ID: 26829 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Job Summary: The Sr. Director of Customer Success within Sales organization is responsible for driving new sales and assisting with market strategies of Supermicro. This includes building plans and programs that will drive business in new markets and new customer segments that leverage our channels and existing and emerging strategic partnerships. This individual must have strong sales hunter, sales discipline, and sales leadership experience. Domain experience in AI and server hardware and innovations. This individual must be very strong at working cross-functionally at all levels of the organization. Essential Duties and Responsibilities: Provide 'hands-on' as needed while you build the team. Develop and execute effective strategies to win and maintain customer accounts Identify, qualify, develop and close sales against quota in Enterprise accounts Build and establish relationships with current and potenti

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