Engineering Manager - Edge AI

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About this role

Engineering Manager - Edge AI Berlin, Germany Our AI Platform & Edge team sits at the heart of how SumUp is scaling intelligent, merchant-facing experiences across millions of interactions. We build and operate the AI systems - from LLM-powered assistants to agentic platforms - that directly shape how merchants get support, resolve issues, and engage with SumUp's products. As Engineering Manager for Edge, you'll take ownership of a growing, cross-functional team of engineers and ML specialists, leading the execution of some of our most technically complex and commercially critical AI initiatives. This is a rare opportunity to lead meaningful AI work at scale - not just shipping features, but shaping how an entire platform evolves. What you'll do - Lead the day-to-day execution of the Edge AI team, translating long-term product vision into clear sprint roadmaps and measurable delivery milestones - Own the migration of our AI assistant to an autonomous agentic setup, maintaining performance while expanding AI support across all merchant-facing channels - Set the technical direction for LLM-powered system design, making clear tradeoffs across quality, latency, and cost - Build a data-informed engineering culture by defining performance metrics, tracking delivery velocity, and using insights to continuously improve team health and throughput - Hire, mentor, and develop a team of engineers and ML specialists - including interns - creating an environment where people grow and do their best work You'll be great for this role if… - Strong hands-on background in ML/AI engineering or data science, with experience leading

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