Talent Pipeline - Technical Support & Customer Success

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Talent Pipeline - Technical Support & Customer Success Remote, India Don't see exactly the role you're looking for? No problem! At Sumo Logic, we're always on the lookout for talented professionals to join our team. By submitting your application here, you are expressing interest in potential engineering roles that may become available in the future. Why Apply Now? At Sumo Logic, we believe the strongest teams are built before the hiring starts. If you're passionate about customer advocacy, problem-solving, and delivering world-class support-even if you're not actively job hunting-we'd love to connect. By submitting your profile, you'll be among the first we reach out to for upcoming openings in our Customer Support, Customer Success, or Renewal Specialist teams. This is your opportunity to stay top-of-mind as we grow our customer experience organization in India. Let's shape the future of customer-centric innovation-together. Join the Frontlines of Customer Success at Sumo Logic At Sumo Logic, our mission is to make the digital world faster, more reliable, and secure . Our AI-powered SaaS analytics platform empowers global organizations to monitor, secure, and optimize their cloud-native systems. And behind that platform is a team of passionate support specialists and customer champions dedicated to helping our customers succeed. Whether you're solving deep technical issues, managing renewal cycles, or proactively guiding customers toward value, you'll play a critical role in building loyalty, trust, and long-term impact. Our Customer Support and Success teams are recognized as some of the most technically adept and customer-obsessed teams in the

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