Senior Customer Success Manager - UAE

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

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Assessment

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Deadline

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Where they hire

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About this role

Senior Customer Success Manager - UAE Dubai, UAE, United Arab Emirates About Us At Sully.ai , We're Building the Most Impactful Healthcare Company on Earth We believe that access to a great doctor is a basic human right. Today, that's not a reality. Delays, misdiagnoses, administrative chaos, and burnout plague the system. Our Mission One Human, One Doctor . We enable our customers to staff 30% of their workforce with AI by creating a shared agent architecture for scale and efficiency. All powered by our own patented, world-class models and deployed in real-world care. What You'll Do - Own the client relationship : build deep partnerships with C-suite, VPs, directors, and clinical leaders; run all client meetings, check-ins and QBRs. - Lead outcomes : define success metrics, build adoption plans, and ensure our clients win - Drive expansion : identify opportunities, ensure pilots are successful, demonstrate measurable ROI on the metrics our clients care about (e.g. hours saved, increased revenue, staff satisfaction). - Playbook building: Build the playbook for how we consult and support our highest value accounts - Be the voice of the client internally : translate real-world pain into roadmap priorities and ensure Sully ships what moves the needle for our clients What You Must Bring - 6+ years in client-facing roles serving C-suite / VPs / Directors, running high-stakes meetings and influencing outcomes. - Evidence you can create trust fast, deliver results, and keep executive stakeholders aligned. - Preferred backgrounds: high-growth B2B startup experience, ex-founders, management consultants,

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